179: Creating a Customer Experience episode artwork

EPISODE · Aug 4, 2023 · 14 MIN

179: Creating a Customer Experience

from As the Drum Turns · host SRM Concrete

In this episode of As the Drum Turns, Jeff & Lora dive into the customer service case study of Chick-fil-A, how they turn a chicken sandwich into an experience, and how we can do the same with concrete.

In this episode of As the Drum Turns, Jeff & Lora dive into the customer service case study of Chick-fil-A, how they turn a chicken sandwich into an experience, and how we can do the same with concrete.

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179: Creating a Customer Experience

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This episode was published on August 4, 2023.

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In this episode of As the Drum Turns, Jeff & Lora dive into the customer service case study of Chick-fil-A, how they turn a chicken sandwich into an experience, and how we can do the same with concrete.

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