185. Automation as a Platform for Growth at Accerta

On this podcast, Brad Hairston speaks with Peter Owsiany, President and CEO of Accerta, who explains how his company is using intelligent automation as a scalable platform for growth. . Here’s what we talked with Peter about: * The challenges around dealing with both the government and healthcare sectors at the same time * The origins of Accerta’s intelligent automation journey * An example of a core process automated by Accerta * The importance of a good partner to shaping Accerta’s automation journey * Measuring automation benefits * How intelligent automation impacted Accerta’s workforce morale and culture * The ratio of digital to human workers at Accerta * Thoughts on the future of healthcare in the public sector . To ensure that you never miss an episode of Transform NOW, be sure to subscribe!