185. How to Lead Powerfully in Business from a Leader Superstar

Jim Steele, President, Global Strategic Customers & PartnersJim has over 40 years as an accomplished business leader with a strong track record of success in building and leading global sales teams.Jim served as Salesforce’s President of Worldwide Sales and Chief Customer Officer for over 12 years, from 2002 through 2014 where he led the growth of the company from $22 million to more than $5 billion in revenue. Jim rejoined Salesforce in 2020 as President of Global Strategic Sales with his primary focus to bring the full power of Salesforce to its largest and most strategic customers. Most recently, Jim has also assumed responsibility for Salesforce's Alliances & Channels organization, the Emerging Business operating unit, and Private Equity practice.Previously Jim served as Chief Revenue Officer and President of Yext, President and Chief Revenue Officer of InsideSales.com and President of Worldwide Sales at Ariba.Jim started his career at IBM where he spent over 22 years in executive leadership and senior sales roles including VP and GM of Sales in Asia, based in Tokyo.Jim holds a B.S. in Civil Engineering from Bucknell University. He lives with his wife Amy and children on a ranch near Park City, Utah.Key Takeaways - Effective leadership involves actively listening to team members and customers. Jim emphasizes the principle of "Listen, Validate, Inspire" - Successful leaders, like Marc Benioff, embrace proactive change rather than waiting for crises to force change.- Building strong relationships and knowing team members' names can significantly impact workplace culture and morale. - Jim emphasizes the importance of having a "beginner's mind," which involves staying open to new ideas and continuously learning throughout one’s career. - A positive and open mindset is crucial for leadership success. Leaders should focus on being engaged, confident, and passionate about their work, as this enthusiasm can inspire their teams and create a more dynamic and motivated workplace.Join The “Now” Newsletter: https://now.katierichardson.com/newsletterAbout Katie Richardson:Katie, once a girl who just liked to have fun, transformed into a globally recognized designer and entrepreneur. With expertise in woodworking, welding, drawing, and sewing, she crafted her own path. Despite initial doubts and imposter syndrome, Katie defied expectations by establishing Puj, a business that now boasts its products in 2,000 US stores and 26 countries, delighting over 1 million customers worldwide. Her greatest aspiration is to inspire women across the globe. Renowned shows like the Ellen Degeneres Show, Rachael Ray Show, Today Show, and Entrepreneur Magazine have featured her, while influential figures like Martha Stewart, Matt Damon, Camilla Alves, Mario Lopez, Robert Downey Jr., Kourtney Kardashian, Bill & Giuliana Rancic, and Pam Beesley have embraced her products. Today, Katie is a coach, mother of four, wife, author, and powerful speaker.Connect with Katie:Website: https://katierichardson.com/CASE STUDIES: https://now.katierichardson.com/casestudyLinkedIn: https://www.linkedin.com/in/katie-richardson-creatorApple Podcasts: https://podcasts.apple.com/us/podcast/whats-working-now/id1515291698BuzzSprout: https://www.buzzsprout.com/1847280Spotify: https://open.spotify.com/show/2kV8cL7eTZ70UAXMOtcBbrNewsletter: https://now.katierichardson.com/newsletter