#19. Skalan och sura gubbar

from Lojalitetspodden · host MarketDirection

I det här avsnittet reder vi ut varför NPS-skalan (0-10) ser ut som den gör och varför du inte ska styra respondenten med hjälp av färger eller symboler (😡, 😀). NPS-experterna Johan Laudon och Niklas Borgsved förklarar. Lär dig mer på marketdirection.se

Episode metadata supplied by the publisher feed · Published Oct 11, 2022

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#19. Skalan och sura gubbar

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