190. Better Client Communication With Ron Nussbaum and Janna Colucci

Professional Builders Secrets brings you a special live episode from the International Builders Show in Las Vegas, featuring Ron Nussbaum, founder of BuilderComs, and Janna Colucci, CEO and co-founder of Bundle. In this episode, the two dive into one of the most pressing challenges in construction today, communication, and unpack how better communication can dramatically reduce cost overruns, stress, and unhappy clients.This episode is sponsored by Apparatus Contractor Services, click the link below to learn more:hubs.ly/Q02mNSsG0INSIDE EPISODE 190 YOU WILL DISCOVER Where most client communication breakdowns happen in the build processWhy outdated communication methods are hurting your businessHow to implement a single source of truth for your projectsThe $4,000 impact per employee per yearWhat builders can do today to improve communication And much, much more.ABOUT JANNA COLUCCIJanna Colucci is the Co-founder & CEO of Bundle, a digital procurement platform transforming how builders buy and manage materials. With a background in green building, sustainability, and modular construction, she is passionate about leveraging technology to streamline procurement, reduce waste, and improve efficiency in the homebuilding industry.Connect with Janna: linkedin.com/in/jwc2021/ABOUT RON NUSSBAUMRon Nussbaum, the founder and CEO of BuilderComs, has ingeniously bridged the communication gap in the construction industry. Imagine if Slack and Dropbox had a baby specifically tailored for builders and contractors—well, that’s BuilderComs!Connect with Ron: linkedin.com/in/ron-nussbaum/TIMELINE 3:10 Where communication breakdowns begin5:25 Why outdated methods like faxing are still common7:50 The $30 billion cost of miscommunication14:20 What builders can learn from the Domino’s Tracker20:45 Why proactive updates are key to client satisfaction28:15 How simplicity in software improves communicationLINKS, RESOURCES & MOREAPB Website: associationofprofessionalbuilders.comAPB Rewards: associationofprofessionalbuilders.com/rewards/APB on Instagram: instagram.com/apbbuilders/APB on Facebook: facebook.com/associationofprofessionalbuildersAPB on YouTube: youtube.com/c/associationofprofessionalbuilders