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1946: What Philz Coffee Can Teach Us About Product Design by Ryan Hoover on Brand Craftsmanship episode artwork

EPISODE · Jan 28, 2026 · 10 MIN

1946: What Philz Coffee Can Teach Us About Product Design by Ryan Hoover on Brand Craftsmanship

from Optimal Work Daily - Career, Productivity and Entrepreneurship · host Optimal Living Daily | Dan W.

Discover all of the podcasts in our network, search for specific episodes, get the Optimal Living Daily workbook, and learn more at: OLDPodcast.com. Episode 1946: Ryan Hoover uncovers how Philz Coffee masterfully applies subtle psychological tactics, from personalized service to strategic pricing, to drive customer engagement, loyalty, and perceived value. By drawing parallels to tech products, he offers practical insights for anyone looking to improve product design with simple, human-centered strategies. Read along with the original article(s) here: https://medium.com/@rrhoover/what-philz-coffee-can-teach-us-about-product-design-6f3e56d79f47 Quotes to ponder: "Pricing a premium product is very important, especially when you are providing a premium experience." "A little humanness can go a long way." "Getting a premium experience at a reduced price feels like a bigger bargain." Episode references: Apptentive: https://www.apptentive.com Learn more about your ad choices. Visit megaphone.fm/adchoices

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1946: What Philz Coffee Can Teach Us About Product Design by Ryan Hoover on Brand Craftsmanship

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