#2 — André Aaij & Sting Mulders — The Hague Marriott Hotel

In this episode of the HOTEL PODCAST BENELUX, host Alex Blommestijn welcomes André Aaij, General Manager, and Sting Mulders, Operations Manager of The Hague Marriott. They share insights into their career journeys and the history of the hotel.Opened in 1970 as the Bel Air, the 306-room property is the largest hotel in the city. Now a Marriott franchise, it attracts a diverse mix of guests, from business travelers to airline crews and embassy staff.A key topic is the upcoming NATO Summit, which requires extensive logistical planning: all supplies must be delivered weeks in advance, and the area around the hotel will be sealed off for a week. While the summit ensures full occupancy, road closures disrupt regular operations for months.André and Sting also discuss future renovation plans funded by the Malaysian owners, YTL, as well as their involvement in the Hague Hotel Alliance, a network of 32 local hotels working together to boost the city’s tourism and job market.They conclude with an optimistic outlook, emphasizing continuous improvement and strategic planning for the future.