203 - How to Create Raving Fans and a Well-Loved Global Brand

Randall Cooper, CEO of Premax, shares some lessons he’s learned in running a successful and well-loved global business, how to handle negative reviews and take accountability, how to make people fall in love with your brand, and how they’ve managed to create a loyal following all around the world.Ready to learn more? Check out the full episode!SHOW NOTESGetting Personal[0:01:14.3]  Reading/learning list[0:02:04.7]  People who inspire Randall[0:02:36.4]  Childhood aspirations[0:03:01.5]  Motto you live by[0:03:55.4]  Why Randall decided to be a physio instead of becoming a chefLife as a Business Owner[0:05:55.5]  Randall talks about Premax and how he came up with the idea for athlete engineered skincare[0:08:25.1]  How Randall manages his time between being a clinician and being a business owner[0:10:48.8]  The difference between a clinic business and a product businessHow to Create Raving Fans[0:15:28.2]  Lessons on how to make people love your brand[0:18:46.3]  About Learn.physio[0:19:20.0]  What is the Melbourne ACL Rehab Guide?[0:24:18.9]  Dealing with self-doubt and insecurities about your products and services[0:26:00.3]  How to deal with negative reviews about your business[0:29:47.9]  Randall’s top lessons on businessLet’s Connect![0:32:30.4]  Check out Premax[0:32:53.5]  Connect with RandallQUOTES“You have to make it happen but you don’t necessarily have to be the person who has to do it.”MENTIONSThe American Journal of Sports MedicineInternational Journal of Cosmetic ScienceLearn.physio (site)Learn.physio (Facebook)Melbourne ACL Rehab GuidePremaxCONNECT WITH RANDALLLinkedInInstagramIf you like this episode of the Grow My Clinic podcast, please don't forget to like, share, comment, and give us your ratings on iTunes and Stitcher.We appreciate your support and feedback!If you found this episode valuable, please give us a thumbs up, share, comment, and give us your ratings on:iTunes - https://podcasts.apple.com/us/podcast/grow-your-clinic/id1332920944?mt=2Spotify - https://open.spotify.com/show/03nmt7gYDfeeOPV6qBmVTuWatch on YouTube - https://www.youtube.com/@clinicmasteryWe appreciate your support and feedback!