227. Equipping Managers in the Hybrid Workforce Era

On this podcast, Brad Hairston talks with Michael Cupps, EVP Growth North America at ActiveOps, an SS&C Blue Prism technology alliance partner, who explains how his company's software is providing management process automation to address the dynamics of the evolving workforce. . Here’s what we talked with Michael about:  *How ActiveOps helps companies balance work with resources and reduces attrition *Impacts of the work-from-home transformation *Improving employee productivity *Avoiding the “big brother” label *The unique aspects of case work that are facilitated by technology *How RPA complements workforce planning *What the future looks like for ActiveOps . To ensure that you never miss an episode of Transform NOW, be sure to subscribe!