23 | Addressing Workplace Violence in Nursing with Kathleen McCarthy

In this episode of the Nursing Insights Podcast, host Stephanie Olaso speaks with Kathleen McCarthy, a seasoned psychiatric mental health nurse and educator, about the pressing issue of workplace violence in healthcare. With over 50 years of experience in nursing, Kathleen sheds light on the growing concerns of aggression and violence that nurses face from patients, visitors, and even colleagues, particularly in the post-COVID era.Kathleen discusses the findings of a multi-hospital study on workplace violence, which examined how stress, aggression, and workplace incidents affect nurses' well-being, job satisfaction, and retention. She highlights how underreportingcan hinder systemic change and emphasizes the importance of de-escalation training, leadership involvement, and clear reporting mechanisms.The conversation also explores the New Jersey Healthcare Heroes Violence Prevention Act, a new law aiming to protect healthcare professionals from violence and ensure accountability. Kathleen shares personal stories that illustrate the real-life dangers nurses face and provides practical strategies to create a safer work environment.Key Takeaways:Workplace violence includes verbal threats, intimidation, and physical assault, affecting nurses' mental and physical health.Post-pandemic aggression in hospitals has increased, with many nurses experiencing PTSD and burnout due to workplace violence.Many violent incidents go unreported, preventing leadership from making necessary safety improvements.De-escalation training and crisis intervention techniques can help prevent incidents and improve safety.The New Jersey Healthcare Heroes Act reinforces that assaulting a healthcare worker is a criminal offense, encouraging stronger legal protections.Leadership support and policy changes—such as restricted visitor access, increased security, and name badge privacy—can help improve nurse safety.Relevant Links:ANA Position Paper on Workplace Violence in HealthcareThe Impact of Patient Assaults and Aggressive Behaviors on Nursing Personnel's Stress, Well-being, and Intention to Leave Post–COVID-19 PandemicNew Jersey Healthcare Heroes Violence Prevention Act - Official LegislationListen to the episode to learn how nurses and healthcare organizations can take action to prevent violence and advocate for a safer workplace.