23: Ulrike Seminati on Navigating Change

(Show note - I have made a scheduling change. Two interviews in a row, with a solo show next week. I am thinking I may go to solo episodes every third week. Thoughts? Ulrike Seminati is a coach, trainer and consultant who operates globally. She brings a wealth of experience as a former C-level executive, which has added to her expertise in authenti leadership and impactful communication. She uses her experience and research to help leaders establish trust and manage change. You can learn more about her at https://ulrikeseminati.com/ or on linked in at https://www.linkedin.com/in/ulrikeseminati/ In this episode... 1:11 - She tells me how to actually pronounce her name 4:33 - Where corporate communication most commonly breaks down 7:13 - Assumptions can cause problems 12:35 - What is important for the listener 13:18 - Words that senior leaders love...but might be scary to employees 16:52 - People who resist corporate change initiatives can actually be very valuable 18:00 - Repeating a message instead of listening 19:25 - Profile of people who tend to resist change 23:19 - How to get resistant people on board 25:16 - People who resist change are the defense your team needs to balance it's offense 26:39 - Places she has travelled and wants to travel to 29:09 - Once piece of communication advice we can all benefit from