#231: Bad support loses customers, and payment failures -...

What this episode covers

I catch up with my frequent co-host, Ed Freyfogle, after a long summer break. Amongst other topics, we discuss how bad customer support will lose you customers. We also talk about yet more payment problems - a common theme on this podcast, and for SaaS businesses in general.Mentioned in this episode:Steve’s company, Feature UpvoteEd’s company, OpenCage

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Frequently Asked Questions

How long is this episode of Bootstrapped?

This episode is 34 minutes long.

When was this Bootstrapped episode published?

This episode was published on September 16, 2022.

What is this episode about?

I catch up with my frequent co-host, Ed Freyfogle, after a long summer break. Amongst other topics, we discuss how bad customer support will lose you customers. We also talk about yet more payment problems - a common theme on this podcast, and for...

Can I download this Bootstrapped episode?

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