EPISODE · Sep 16, 2022 · 34 MIN
#231: Bad support loses customers, and payment failures
from Bootstrapped · host Steve McLeod
I catch up with my frequent co-host, Ed Freyfogle, after a long summer break. Amongst other topics, we discuss how bad customer support will lose you customers. We also talk about yet more payment problems - a common theme on this podcast, and for SaaS businesses in general.Mentioned in this episode:Steve’s company, Feature UpvoteEd’s company, OpenCage
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#231: Bad support loses customers, and payment failures
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This episode is 34 minutes long.
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This episode was published on September 16, 2022.
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