EPISODE · Nov 15, 2024 · 14 MIN
246: Why Am I Still on Hold?
from As the Drum Turns · host SRM Concrete
In this episode of As the Drum Turns, Jeff & Lora celebrate Team Appreciation Day and share a few insights from the book, Uncommon Service, and how creating a feeling of ease for our customers keeps them coming back.
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246: Why Am I Still on Hold?
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