247. Automation Champions Paving the Way at Office Depot

On this podcast, Brad Hairston talks with Michelle Dwyer, Jared Helta and Lisa Howe from Office Depot, a leading US-based office supply retailer and a Blue Prism customer, who explain how intelligent automation is enabling their organization to be agile and flexible and efficient in the midst of these challenges. . Here’s what we talked with Michelle, Jared and Lisa about:  *Office Depot’s automation journey *Keeping up with the dynamic retail industry trends *Intelligent automation’s role in growth and customer engagement *Measuring and communicating automation benefits *Keeping the business engaged and interested in intelligent automation *How GenAI is being used at Office Depot *Citizen development and its impact on Office Depot’s journey *Automation success stories *Where things could go in the future . To ensure that you never miss an episode of Transform NOW, be sure to subscribe!