#247 - Experiência do cliente e gestão financeira

from Experiência do Cliente com Fernando Coelho Hosted by Fernando Coelho

Quanto de dinheiro a sua empresa está perdendo todos os dias? Quantos clientes a sua empresa está perdendo? Quanto de talento a sua empresa está perdendo? Quantos clientes deveriam voltar neste mês e não voltaram? Todas essas perguntas tem impacto direto no caixa da empresa e tem relação direta com a gestão da experiência do cliente. Para falar mais sobre esse tema, o Prof. Dr. Fernando Coelho, autor do Livro Gestão de Vendas e Experiência do cliente, e diretor do Instituto Experiência do Cliente, comenta e traz insights importantes para os empresários. Dá o play e confere! Leve a Palestras Gestão de Vendas e Experiência do Cliente, do Professor Fernando Coelho, para sua empesa: https://www.institutoexperienciadocliente.com/ Livro Gestão de Vendas e Experiência do Cliente: https://www.amazon.com.br/Gest%C3%A3o-vendas-experi%C3%AAncia-cliente-Encante-ebook/dp/B0FJYF325Z Siga o Professor Fernando Coelho, no Linkedin: https://www.linkedin.com/in/fernando-coelho-experi%C3%AAncia-do-cliente-%F0%9F%8F%B3%EF%B8%8F%E2%80%8D%F0%9F%8C%88%F0%9F%92%9B-bab71425/

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#247 - Experiência do cliente e gestão financeira

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This episode was published on April 12, 2026.

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