26. Coffee Team Mastery with Mason Rojas, Regional Manager Black Rock Coffee

SUMMARY: In this episode of The Coffee Experts Club Podcast, hosts Drew and Aaron welcome a special guest and long-time friend, Mason Rojas.  Mason's journey is explored, from his early days at Dutch Brothers to his significant roles at Roasters and BlackRock during different phases of the coffee business. The hosts delve into the dynamics of working together through various iterations of coffee ventures and the valuable insights gained from each experience. Mason reflects on his managerial roles and the challenges faced while managing a diverse team, especially in high-volume stores. The hosts discuss the intricacies of leading a team effectively, from incentivizing performance to fostering a positive workplace culture. The episode unfolds with Mason sharing stories from the coffee world, including the unique challenge of dealing with car timer cheating and the importance of balancing growth with maintaining a strong organizational culture.  Also, Mason sheds light on his transition from the coffee industry to his current role as an agency coordinator for combined insurance. The hosts discuss the transferable skills Mason gained from his coffee journey and how he continues to advocate for employees in his new role. Listeners gain valuable insights into leadership, team dynamics, and the evolution of a career beyond the coffee realm. The episode wraps up with heartfelt exchanges, expressing gratitude for the shared experiences and the impact Mason has had on the coffee community. Join the Coffee Experts Club in this engaging episode, where coffee tales meet career transformations, providing a comprehensive view of the journey from coffee trenches to insurance frontiers.   Minute by Minute: 0:00 Introduction and welcome to the show Mason Rojas 4:59 Single vs double sided drive thrus 7:48 Car timer cheating 10:23 Being there for your team 13:25 Identifying people to promote 18:41 How coffee has launched Mason into his next career