#26 - Discussing Sales - Ensuring Customer Success
Episode 26 of the Let's Chat Sales podcast, hosted by Brendan McAdams and guests, titled "#26 - Discussing Sales - Ensuring Customer Success" was published on January 18, 2022 and runs 13 minutes.
January 18, 2022 ·13m · Let's Chat Sales
Summary
It's never too soon to be thinking about (and discussing) customer success. But how you go about it matters. It's not a simple promise, but rather is an agreement with your customer. In this episode, Brendan talks with Bob Graham about how to think about the sale/post-sale journey as a story, and the role the customer plays in guaranteeing their own success. It will change how you think about sales. To learn more about B2B sales and get regular updates, sales tips, templates and other resources, sign up for Brendan's newsletter here -
Episode Description
It's never too soon to be thinking about (and discussing) customer success. But how you go about it matters. It's not a simple promise, but rather is an agreement with your customer.
In this episode, Brendan talks with Bob Graham about how to think about the sale/post-sale journey as a story, and the role the customer plays in guaranteeing their own success. It will change how you think about sales.
To learn more about B2B sales and get regular updates, sales tips, templates and other resources, sign up for Brendan's newsletter here -
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