270: Is Your Patient Financing Helping or Hurting Your Dental Practice? episode artwork

EPISODE · Jun 4, 2026 · 33 MIN

270: Is Your Patient Financing Helping or Hurting Your Dental Practice?

from DEO's Growth Secrets for Dental Organizations

What if patients aren't saying no to treatment, but saying no to how you're asked to pay? Jordin McEntire sits down with Luke Johnson, Chief Revenue Officer at HFD, to break down what's really happening when patients leave without scheduling. Luke's family bought HFD in 2017, not as bankers, but as entrepreneurs who saw a gap most lenders weren't willing to close. They spent the next 17 years building data on the patients every financing company turns away, and what came out of that is a 99% approval rate the industry hadn't seen before. Luke explains why most financing platforms are built to deny rather than approve, what that does to your treatment coordinators' confidence, and how knowing nearly everyone can qualify changes the way you market and present care. 🔗 Website: www.gohfd.com 📲 LinkedIn: linkedin.com/company/gohfd 📲 Facebook: facebook.com/gohfd.us 📥 Download the Free Case Study: https://tinyurl.com/ybrc63vz 💡 HFD is part of DEO's Cost Savings Club. DEO Members can submit an interest form in the DEO App to get access. 💡 Running your practice shouldn't feel like survival mode. Join DEO's Growth Secrets Newsletter, the daily email with real tips on growth and profitability. 👉 Subscribe Now: https://deodentalgroup.com/newsletter/ Today's episode is sponsored by HFD, a partner of the DEO.

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270: Is Your Patient Financing Helping or Hurting Your Dental Practice?

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