DEO's Growth Secrets for Dental Organizations

What if growing from one office to ten was never really about the locations at all? Dr. Ronald Taylor sits down with Kendall Hussein to share how he built Trident Endo Dental into a multi-state endodontic group, and why none of it would have worked without putting people first. Ron opens up about a ransomware attack, hiring the wrong people more than once, and the moment he realized his job wasn't running practices. It was building a culture his team wanted to stay in. He breaks down what servant leadership looks like day to day, and why he now measures success by the relationships he's built, not the number of offices on a map. Ready to join DEO members who have already solved the challenges you are facing today? ✨ Schedule your free Growth Accelerator Call and take the first step toward becoming a DEO member 👉 https://deodentalgroup.com/interest/

What if your biggest profitability opportunity isn't a new patient or a new location, but the revenue you've already earned and never fully collected?   Kendall Hussein sits down with Shreyas Parab, who grew up running every job in his mom's small dental practice in Philadelphia before founding Daydream, one of the most AI-driven RCM companies in dental today. Shreyas breaks down why collections actually drop as practices scale, why a 99% collection rate can still mean you're 45 days from your money, and what it costs when your office manager is on hold with MetLife instead of filling chairs. He walks through how Daydream's AI-powered billing team helped DEO member Beam Dental recover $36,626 in just 76 days.   📞 Connect with Daydream 🔗 Website: www.daydream.dental 📲 Facebook: https://www.facebook.com/daydreamdentalbilling/ 📲 Instagram: https://www.instagram.com/daydream_billing/   💡 Daydream is part of DEO's Cost Savings Club. DEO Members get 6 months of ChatPMS free. 👉 Claim your free access: https://app.daydream.dental/chatpms   Not a DEO Member? ✨ Schedule your free Growth Accelerator Call and take the first step toward becoming a DEO member 👉 https://deodentalgroup.com/interest/   Today's episode is sponsored by Daydream, a partner of the DEO.

What if patients aren't saying no to treatment, but saying no to how you're asked to pay? Jordin McEntire sits down with Luke Johnson, Chief Revenue Officer at HFD, to break down what's really happening when patients leave without scheduling. Luke's family bought HFD in 2017, not as bankers, but as entrepreneurs who saw a gap most lenders weren't willing to close. They spent the next 17 years building data on the patients every financing company turns away, and what came out of that is a 99% approval rate the industry hadn't seen before. Luke explains why most financing platforms are built to deny rather than approve, what that does to your treatment coordinators' confidence, and how knowing nearly everyone can qualify changes the way you market and present care. 🔗 Website: www.gohfd.com 📲 LinkedIn: linkedin.com/company/gohfd 📲 Facebook: facebook.com/gohfd.us 📥 Download the Free Case Study: https://tinyurl.com/ybrc63vz 💡 HFD is part of DEO's Cost Savings Club. DEO Members can submit an interest form in the DEO App to get access. 💡 Running your practice shouldn't feel like survival mode. Join DEO's Growth Secrets Newsletter, the daily email with real tips on growth and profitability. 👉 Subscribe Now: https://deodentalgroup.com/newsletter/ Today's episode is sponsored by HFD, a partner of the DEO.

What if the single biggest money mistake you're making has nothing to do with marketing, overhead, or your fee schedule? Emmett Scott sits down with Dr. Brett Wells, CEO of Loren Dental Partners, who built nine locations — eight of them de novo startups — and spent six years grinding solo while leaving a fortune on the table. Brett shares why he waited way too long to bring in a second doctor, how that one decision took a single practice from $2M to $6M a year, and why two doctors in one location will always make more money than two separate practices. He also opens up about building and selling Dental HQ, a half-million dollar hot dog restaurant that almost made it to Shark Tank, and the communication lesson that changed how he leads. Ready to join DEO members who have already solved the challenges you are facing today? ✨ Schedule your free Growth Accelerator Call and take the first step toward becoming a DEO member 👉 https://deodentalgroup.com/interest/

What if every conversation in your operatory is already telling you where your production is leaking...and you just can't hear it?   In this episode, Jordin McEntire sits down with Danny Bessonov, CEO and co-founder of Avora, to break down why most dental groups are flying blind on case presentation, team performance, and patient experience. Danny shares how ambient AI turns every appointment into real-time coaching data, giving operators visibility into conversations they'd otherwise never hear, and a scorecard for every role that touches the patient. He walks through why case acceptance is a systems problem and not a people problem, and Jordin shares a live result from a DEO member using Avora: case acceptance went from 40% to 78% — with fewer staff than the quarter before.   📞 Connect with Danny: 🔗 Website: getavora.ai 🔗 Free Case Presentation Report: getavora.ai/report/case-presentation 📲 LinkedIn: linkedin.com/in/dbessonov   💡 Avora is part of DEO's Cost Savings Club. DEO Members can learn more in the DEO App.   Ready to join DEO members who have already solved the challenges you are facing today? ✨ Schedule your free Growth Accelerator Call and take the first step toward becoming a DEO member 👉 https://deodentalgroup.com/interest/   Today's episode is sponsored by Avora, a partner of the DEO.

What if the thing that finally pulled you out of the chair wasn't a plan, but a crisis? Emmett Scott sits down with Dr. Alex and Bobby, co-founders of Halex Pediatric Dentistry and Orthodontics, a 15-location pediatric dental and orthodontics group they've built together over nearly two decades in coastal Virginia. Bobby spent years as the lead producer while Alex ran the business. Then a sudden open heart surgery forced him out of the chair for three months, and the practice kept growing without him. That moment changed everything. They open up about rebuilding after bad partnerships and financial setbacks, why chasing revenue instead of profit is a trap, what it really looks like to hire people smarter than yourself, and how building a team bigger than any one person is what finally unlocked real growth. Ready to join DEO members who have already solved the challenges you are facing today? ✨ Schedule your free Growth Accelerator Call and take the first step toward becoming a DEO member 👉 https://deodentalgroup.com/interest/