28. Despicable Guests & The Sky Is Falling Down

In Episode 28 A despicable guest will stop at nothing to get a refund, Mark and Caroline are faced with a 20k repair bill for roof issues at various properties and another clean is missed with a guest left waiting outside the apartment! In another episode of At Your Serviced we chat to Cara Shardlow from Yorkshire Coast Holiday Lets. Cara operates 21 fabulous units across beautiful Whitby and Scarborough. She tells us the best and the worst things about being a short-term rental host and we play another game of Host in the Hot Seat. Cara tell us about an amazing challenge she is doing to raise money for Young Lives Vs Cancer. You can donate to her Just Giving Page here: https://l.facebook.com/l.php?u=https%3A%2F%2Fwww.justgiving.com%2Fpage%2Fcara-shardlow-1698787986750%3Futm_medium%3Dfundraising%26utm_content%3Dpage%252Fcara-shardlow-1698787986750%26utm_source%3DcopyLink%26utm_campaign%3Dpfp-share%26fbclid%3DIwAR1o_wjgWVaJQkFiXt-DZDVzMvMLvF3xmiPV-UT2aTo6ntWyF1sNVTh7Urk&h=AT0ZtfKSinXglZ3xOMlz6Pso54vJjt-J5Rr5J9qXlgeXw_-yN50t_9d6vEM0DpcG59ggmEkx1a2-AHJ2WYoyP_fVwI0l6Y9ChKPlDzSgmfPqVQ8XyiBDLsdKHhGreDv78o1UfVj-uOo You can also connect with Cara at @yorkshirecoastholidaylets on Instagram or book one of her amazing properties through her website https://yorkshirecoastholidaylets.co.uk ABOUT THE SHOW Dive deep into the heartbeat of the hospitality world with Mark Winship and Caroline Winship, your hosts and the power couple behind a burgeoning empire of hotels, serviced apartments, and vacation rentals. Witness the real story, unscripted and uncensored, as they unveil the daily hustle, the surprises, and the passion that fuels their ventures. From nerve-wracking live reactions to fresh guest reviews in Review Roulette to the enlightening At Your Serviced chats with fellow vacation rental magnates, every episode promises a rollercoaster of emotions and insights. Laugh, cry, and learn with us- This is not just another property podcast! This is a candid and entertaining insight into the world of serviced accommodation, holiday-lets, vacation rentals, aparthotels, and property investment. Hit subscribe and join the journey where the secrets of hospitality come to life! GETTING IN TOUCH Please like/follow/subscribe to the podcast wherever you are listening! You can follow what we are up to over on Instagram @secretservicedpodcast Send us a voice note or a DM on Instagram @secretservicedpodcast for your chance to appear on the pod!