28 Years in the Hospitality Industry

What does it take to stay relevant in the short-term rental industry for nearly three decades?In this episode, Mark Lumpkin sits down with Michael St. Pierre, a hospitality veteran with 28 years of experience spanning vacation rentals, luxury resorts, revenue management, owner acquisition, and some of the industry's most recognized brands.Michael shares how he got started in the business, the lessons he learned from working in Hawaii and with Hyatt-affiliated properties, and why hospitality is still the foundation of long-term success in a rapidly changing industry.They also discuss:• What investors can learn from luxury hotel brands• Why relationships are one of the most valuable assets in business• The evolution of revenue management and dynamic pricing• How AI is changing the vacation rental landscape• The importance of building systems, standards, and memorable guest experiences• What the next generation of STR operators needs to focus onWhether you manage one property or hundreds, this conversation is packed with practical insights on hospitality, growth, and building a sustainable business in the vacation rental industry.Connect with Michael St. Pierre on LinkedIn to learn more about revenue management, owner acquisition, and the future of short-term rentals.🎧 Listen now and be sure to subscribe for more STR Investing Podcast episodes.__Episode Sponsored By:STR SearchSTR Search is the industry leading property finder service. They've helped investors acquire over 215 profitable STRs across the US. If you'd like the data professionals to help you find your next STR, reach out to STRsearch.com