282 人工智能能让我们更人性化吗？社会心理学家和商业领袖的回答

As AI continues to integrate into our workplaces, how do we ensure we don’t lose what makes us human? Social psychologist Heidi Grant speaks with NiCE's CX Division president Barry Cooper about why the current era of AI is misunderstood and how working with this new technology — instead of against it — can help you grow both inside and outside of your career. (This content is made possible by NiCE. It however does not necessarily reflect the views of NiCE.)随着人工智能不断融入我们的职场，我们该如何确保不丢失让我们之所以为人的特质？社会心理学家海蒂·格兰特与NiCE客户体验部门总裁巴里·库珀展开对话，探讨为何当下的人工智能时代存在诸多误解，以及与这项新技术合作而非对抗，如何能帮助你在职场内外实现成长。（本内容由NiCE提供支持，但不一定代表NiCE的观点。）海蒂·格兰特博士是神经领导力研究所（Neuroleadership Institute）首席科学官、哥伦比亚大学动机科学中心（Motivation Science Center at the Columbia University）副主任，同时著有六本畅销书，包括《助力：如何让他人愿意帮你》（Reinforcements: How to Get People to Help You）、《没人懂你？该怎么办》（No One Understands You and What to Do About It）以及《成功人士的9个不同做法》（Nine Things Successful People Do Differently）。2017年，格兰特入选“Thinkers50全球最具影响力管理思想家”榜单。