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#289 Felipe Augusto Ferrari dos Santos, Head de Canais Digitais na Universal Soluções Automotivas ▷ Como unir operação, dados e estratégia para crescer sem competição entre canais episode artwork

EPISODE · Jan 12, 2026 · 24 MIN

#289 Felipe Augusto Ferrari dos Santos, Head de Canais Digitais na Universal Soluções Automotivas ▷ Como unir operação, dados e estratégia para crescer sem competição entre canais

from Líderes de Marketing e Vendas · host InboundCycle Brasil

Neste episódio do podcast Líderes de Marketing e Vendas, conversamos com Felipe Augusto Ferrari dos Santos, Head de Canais Digitais e Projetos Especiais na Universal Soluções Automotivas. Ele compartilha como sua vivência em supply chain moldou uma gestão comercial orientada por dados, com foco total na experiência do cliente. Felipe também detalha como estrutura os canais de venda — e-commerce, inside sales, key accounts e campo — garantindo crescimento saudável e sem sobreposição entre eles. Uma conversa direta sobre omnichannel no setor automotivo, transformação cultural e o papel da tecnologia para escalar com eficiência.LinkedIn Felipe Augusto Ferrari dos Santos: https://www.linkedin.com/in/felipe-augusto-ferrari-dos-santos-a2a6007a/

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#289 Felipe Augusto Ferrari dos Santos, Head de Canais Digitais na Universal Soluções Automotivas ▷ Como unir operação, dados e estratégia para crescer sem competição entre canais

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