29. Automation at Scale: Healthcare Payers

Healthcare payer organizations are facing both top and bottom-line pressures due to the COVID crisis and while the potential for automation is very high, many of these payer firms have not made substantial progress in streamlining their operations.   McKinsey’s Prashanth Brahmandam explores a number of these issues and provides some strategic steps that healthcare providers can take to improve their efficiencies while they are recovering from the challenges posed by the global pandemic.   Here’s what we talked with Prashanth about: * Cost and efficiency pressures facing healthcare payer organizations * Employee management in the face of an aging workforce nearing retirement * Automation to support a broad application landscape where efficiencies are often difficult to obtain * Building a sustainable impact by adopting a digital workforce   To ensure that you never miss an episode of Generation Digital Workforce, subscribe on Apple Podcasts, Spotify, Google Play, or listen here. Visit us on our socials for more RPA and IA top tips and regular updates: ​​🦾 Get started with SS&C Blue Prism: ⁠https://bit.ly/3ByJorU⁠ 🧑‍💻LinkedIn: ⁠https://bit.ly/2GP5eKt⁠ 🐦Twitter: ⁠https://bit.ly/3JHBHUM⁠ 🙋‍♀️Facebook: ⁠https://bit.ly/3LHQC2L⁠ 📸Instagram: ⁠https://bit.ly/3TgQCYW⁠ 💭Blog: ⁠https://bit.ly/3WabzFk⁠ 🤩Case studies: ⁠https://bit.ly/3VSIj6j​⁠ Learn what RPA is and how it works: ⁠What is RPA? Robotic Process Automation Explained⁠ Learn about Healthcare Automation: Healthcare Automation: Almost everything you need to know