29 Tips Every Freight Broker and Freight Broker Agent Need to Know!

In this episode of Freight Broker Boot Camp, I break down one of the most influential books that have helped me grow a successful business and deepened my relationships. How to Win Friends and Influence People by Dale Carnegie has stood the test of time, and today I list 30 of his most notable tips to help you climb the ladder of success! Timestamps: [00:10] 29 Tips help you grow a 7-figure freight broker business [01:46] Techniques in handling people [02:11] #1 – Don't criticize, condemn, or complain [02:44] #2 – Give honest and sincere appreciation [03:16] #3 – Arouse in others an eager want [04:35] Six ways to make people like you [04:41] #4 – Becoming genuinely interested in other people [05:01] #5 – Smile [05:26] #6 – Remember a person's name [06:06] #7 – Be a good listener and encourage others to talk about themselves [06:46] #8 – Talk in terms of the other person interest [07:47] #9 – Make the person feel important and do it sincerely [08:36] Win people to your way of thinking [08:46] #10 – The only way to get the best of an argument is to avoid it [09:09] #11 – Show respect for the other persons opinion [09:55] #12 – If you're wrong, admit it and be empathetic [10:28] #13 – Begin in a friendly way [11:01] #14 – Focus on getting them to say yes [11:43] #15 – Let other people do the great deal of talking [12:31] #16 – Let the other person feel that the idea is his/hers [13:20] #17 – Try to see things from the other person point of view [14:21] #18 – Be sympathetic with the other person ideas and desires [15:31] #19 – Appeal to the nobler motives [16:25] #20 – Dramatize your ideas [17:03] #21 – Throw down a challenge [19:04] Be a leader [19:15] #22 – Begin with praise and honest appreciation [19:38] #23 – Call attention to peoples mistakes indirectly [19:50] #24 – Talk about your own mistakes before criticizing others [20:24] #25 – Ask question instead of giving direct orders [20:54] #26 – Let the other person save face [21:20] #27 – Praise the slightest and every improvement [22:12] #28 – Give the other person a fine reputation to live up to [22:41] #29 – Use encouraging, make the fault seem easy to correct [23:02] #30 – Make the other person happy about doing the things you suggest [23:38] #31 – The key to influencing others is to talk about what they want and show them how to get it [24:22] #32 – The secret to success is seeing from other people's point of view and see from their angle and your own [25:07] Subscribe, Rate & Review! ---------------------------------- If you enjoyed this episode, please RATE / REVIEW and SUBSCRIBE to ensure you never miss an episode. Connect w/ Dennis & Learn More! Connect with me on LinkedIn Learn to Become A Freight Broker/Agent in 30 Days or Less! Watch Freight Broker Training Videos FREE