292 - People & Process

In this episode, you'll discover: Why building a diverse team is both challenging and invaluable. The key to creating an environment where impatience with process leads to growth. Fact: The more process-driven you are, the more patient you become. How to develop the maturity to balance urgency and patience—without losing your edge. Episode Highlights 03:26 - The importance of treating business like a marathon, balancing short sprints with long-term endurance for sustained success. 06:15 -How increased demand can reveal capacity issues and why identifying what would break first is key to future scalability. 08:55 - The difference between patience with people and impatience with process and how it impacts leadership and team dynamics. 12:03 - Why urgency in business is necessary but must be balanced with patience to prevent strained relationships and setbacks. 15:12 - Gain insight into how developing patience in hiring and onboarding processes leads to stronger, long-lasting team relationships. 18:07 - Why scaling a business requires patience with people while maintaining a relentless focus on improving systems and procedures. 20:31 - How hiring for complementary strengths builds a balanced team and fosters long-term business sustainability. 22:26 - Why diverse leadership teams strengthen business outcomes and create an environment for growth and success. Resources Mentioned Register Now for the TRP Remarkable Team Building Immersion - Feb 28 and Mar 1, 2025 in Brisbane, AUS - https://theremarkablepractice.com/upcoming-events/ To learn more about the REM CEO Program, please visit: http://www.theremarkablepractice.com/rem-ceo For more information about Platinum Systems please visit: https://www.platinumsystem.com/ Subscribe to our newest podcast "Build Your Remarkable Practice" here: https://podcasts.apple.com/us/podcast/build-your-remarkable-practice-for-chiropractors/id1734107477 Schedule a Brainstorming call with Dr. Pete Dr. Stephen’s LinkedIn Dr. Peter’s LinkedIn The Remarkable CEO Website Dr. Stephen’s Book – The Remarkable Practice: The Definitive Guide to Build a Thriving Chiropractic Business