295 - James Merchant | ClinicWise

Episode 295 of the Veterinary Innovation Podcast podcast, hosted by Veterinary Innovation Podcast, titled "295 - James Merchant | ClinicWise" was published on June 12, 2025 and runs 18 minutes.

June 12, 2025 ·18m · Veterinary Innovation Podcast

0:00 / 0:00

Episode Description

Veterinary clinics are facing growing pressure from chaotic workflows, missed calls, scattered forms, and burned-out front-desk teams.

This week, Shawn Wilkie and Dr. Ivan Zak sit down with James Merchant, co-founder of ClinicWise, to explore how deeply integrated, AI-powered tools are helping practices streamline client communication, automate repetitive tasks, and reclaim hours of staff time each week. James shares how ClinicWise was co-designed with busy hospitals to ensure it solves real, everyday problems — from pre- and post-appointment workflows to personalized education and smart intake.

Learn more about ClinicWise.

James Merchant recommends "Endurance: Shackleton's Incredible Voyage" by Alfred Lansing.

Share this episode

Similar Episodes

Veterinary Receptionist Week: The Team That Keeps Your Day on Track

Apr 22, 2026 ·16m

Vet Tech Advocacy Evolves: Inside the AACVT Movement

Apr 15, 2026 ·28m

Clocked In Isn’t Ready: The Morning Mistake Hurting Your Team

Apr 8, 2026 ·25m

Beckie Mossor, RVT: 24 Seconds That Changed Everything - In Her Own Words

Apr 1, 2026 ·24m

Help Beckie Mossor After The Fire

Mar 25, 2026 ·2m

When Vacation Time Runs Out But You Still Need a Break

Mar 18, 2026 ·24m

Similar Podcasts

Vet Synapse Podcast by Vet Education Vet Education A podcast connecting the world of research, innovation, and practical help to the veterinary profession. Extraordinary Vets Michigan State University College of Veterinary Medicine Explore the fascinating world of veterinary medicine with Extraordinary Vets, a podcast from Michigan State University's College of Veterinary Medicine. Each episode dives into the inspiring stories of veterinarians who have carved out unique and impactful careers, blending passion, innovation, and dedication to make a difference for animals and humans alike. Armonie Animali - Il Podcast Armonie Animali Armonie Animali ® è una rete di professionisti che collabora con lo stesso fine, quello del benessere umano, animale, ambientale.I professionisti che compongono la rete sono medici veterinari esperti in MNC (Medicina Non Convenzionale), biologi, terapeuti, educatori cinofili, operatori di IAA (Interventi Assistiti con gli Animali), agronomi, agricoltori, allevatori, permacultori.Ciò che li accomuna è un approccio innovativo, etico e consapevole atto ad interagire correttamente con la Terra e le sue risorse. 7S Society 7 Summit Society The perception of owning a veterinary practice has been distorted. We want to change that. We’re gathering the most innovative and accomplished minds in veterinary business to inspire, share knowledge, and thrive together to build a better future for practice ownership.

URL copied to clipboard!