295 - Mozzarella.ai #15 - AI-Powered Customer Service (Fe...

What this episode covers

בפרק חדש של הסדרה, יוני אירח את יעלי דרשביץ תמרי, Chief Product and Delivery Officer @ One Zero, כדי להבין ממקור ראשון איך מייצרים שירות לקוחות מוצלח בעידן ה-GenAI? דיברנו על: - מהם העקרונות לשילוב AI ליצירת שירות לקוחות אפקטיבי? - איך בונים אמון כשהלקוח מתכתב עם AI, במיוחד בתחום רגיש כל כך? - אילו מטריקות וכלים עוזרים לשפר את השירות בזמן אמת? - ואיך שינוי התפיסה בנוגע לשירות לקוחות השפיע על החברה?

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Frequently Asked Questions

How long is this episode of מוצרלה | Mozzarella- A Product Management Podcast?

This episode is 27 minutes long.

When was this מוצרלה | Mozzarella- A Product Management Podcast episode published?

This episode was published on August 13, 2025.

What is this episode about?

בפרק חדש של הסדרה, יוני אירח את יעלי דרשביץ תמרי, Chief Product and Delivery Officer @ One Zero, כדי להבין ממקור ראשון איך מייצרים שירות לקוחות מוצלח בעידן ה-GenAI? דיברנו על: - מהם העקרונות לשילוב AI ליצירת שירות לקוחות אפקטיבי? - איך בונים אמון...

Can I download this מוצרלה | Mozzarella- A Product Management Podcast episode?

Yes, you can download this episode by clicking the download button on the episode player, or subscribe to the podcast in your preferred podcast app for automatic downloads.