3 Front Desk Scripts to STOP Holiday Cancellations! w/ Dee Bills, Front Office Guru episode artwork

EPISODE · Dec 22, 2025 · 51 MIN

3 Front Desk Scripts to STOP Holiday Cancellations! w/ Dee Bills, Front Office Guru

from The Practice Marketing Podcast · host Neil Trickett, PT

Are holiday cancellations stressing you out?Dee Bills successfully built training systems and processes in her own PT practice resulting in consistent arrivals over 95% and a growth rate over 300%.Now, with Front Office Guru, she helps private practice owners build a WINNING front desk team…and crucially, stop losing MONEY from your front desk! Today, she’ll teach us how to prevent holiday cancellations before they start. You'll learn...How much money PTs lose from the front deskScripts for: standard plan of care, confirming appointments, and getting patients booked even when your schedule is fullCommon objections patients give during the holidaysThis is one episode you'll want your front desk to listen to!

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3 Front Desk Scripts to STOP Holiday Cancellations! w/ Dee Bills, Front Office Guru

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This episode was published on December 22, 2025.

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Are holiday cancellations stressing you out?Dee Bills successfully built training systems and processes in her own PT practice resulting in consistent arrivals over 95% and a growth rate over 300%.Now, with Front Office Guru, she helps private...

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