EPISODE · Dec 5, 2025 · 16 MIN
301: Service, Service, Service
from As the Drum Turns · host SRM Concrete
In this episode of As the Drum Turns, Jeff & Lora talk about the ripple effect of simply taking a customer's order, the true cost of a poor customer service experience, and what we can do to fix it.
What this episode covers
In this episode of As the Drum Turns, Jeff & Lora talk about the ripple effect of simply taking a customer's order, the true cost of a poor customer service experience, and what we can do to fix it.
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301: Service, Service, Service
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