31. Mystery visits - van compliance naar leren

from No More Boring Learning · host Brain Bakery

Veel bedrijven organiseren mystery visits om te checken wat ze doen tijdens een gesprek. Zonder dat je het doorhebt en wilt voed je je medewerkers hier mee als robots op. In deze aflevering leggen we uit hoe je mystery visits kunt inzetten met leren en klantbeleving als doel samen met Marco Gala Molina van Klantbeleving.Check Marco zijn websiteWil je meepraten, laat een voice berichtje achter:https://www.speakpipe.com/brainbakerySupport the showWij praten veel, maar luisteren nóg liever. Heb je een vraag, opmerking of briljant idee? Klik en spreek een berichtje voor ons in via Speakpipe!Mee lezen? Kijk op https://www.brainbakery.com/brainsnack/no-more-boring-learning

What this episode covers

Veel bedrijven organiseren mystery visits om te checken wat ze doen tijdens een gesprek. Zonder dat je het doorhebt en wilt voed je je medewerkers hier mee als robots op. In deze aflevering leggen we uit hoe je mystery visits kunt inzetten met leren en klantbeleving als doel samen met Marco Gala Molina van Klantbeleving. Check Marco zijn website Wil je meepraten, laat een voice berichtje achter: https://www.speakpipe.com/brainbakery Support the show Wij praten veel, maar luisteren nóg lieve...

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31. Mystery visits - van compliance naar leren

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This episode is 25 minutes long.

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This episode was published on October 24, 2020.

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