#31 | The Art of the Intro

First impressions are everything! We want to create a great customer experience while understanding what it takes to have a winning process. From scheduling the lesson to asking for the sale our customers should view our business as quality, beneficial and a good fit for them or their child. In this episode 4:10 - #1: Scheduling 5:02 - Live Leads 7:02 - An important note 8:50 - #2: First Impressions 11:55 - #3: Choosing the right instructor 19:03 - #4: Closing the lesson 28:25 - #5: Private vs. Group 31:23 - #6: During the Lesson 32:54 - It always comes back to 33:55 - #7: After the Lesson 35:25 - #8: The Follow Up 35:38 - Don't badger people 37:59 - Contest winner announcement