31 Years with Just Cats Veterinary Clinic | Buying Local S3E51

In this episode of the Buying Local Podcast, host Mike Nelson chats with Dr. Susan Sikule from Just Cats Veterinary Clinic about 31 years in business, the clinic’s recent move to Mechanicville, and how feline medicine has evolved over the decades. They discuss advancements in veterinary technology, new treatments like cold laser therapy and oral diabetes medication, and what it takes to run a successful local business for over three decades. Susan also shares lessons learned as a business owner, from building the right team to adapting through change, and gives listeners a glimpse into the future of her cat-only practice.Connect with Just Cats Veterinary Clinic at www.justcatsvet.com or by calling (518) 348-9595.00:00 Welcome and introduction01:00 Susan introduces Just Cats and the move to Mechanicville02:00 How the new space improved the client and cat experience03:00 Advances in feline medicine and practice changes04:30 The impact of AI and digital tools in veterinary care06:00 Cold laser therapy: how it works and helps cats08:00 Origins of the technology and crossover from human medicine09:00 New diabetes treatments for cats11:00 How to monitor feline diabetes at home13:00 Symptoms owners should watch for14:00 Operating multiple clinic locations15:00 The business owner journey over 31 years17:00 Lessons learned about leadership and hiring18:30 Working with business coaches and accountants20:00 Changing employer-employee dynamics post-COVID22:00 Rebranding and embracing the “Just Cats” identity24:00 The importance of long-term employees and team culture26:00 Embracing new technology in veterinary medicine27:00 Taking new patients and what’s next for Just Cats28:00 Closing thoughts and where to find Just Cats