32. Why Poor Internal Communication is Costing You More Than You Think (Rachel Miller)

In this episode of the Ideas on Stage podcast we spoke with Rachel Miller.   Rachel is a Chartered PR Practitioner and Founder of All Things IC, which she established in 2013. She specialises in internal communication and advises companies around the globe through her work as a trainer, consultant and mentor. Rachel has worked in the field of Communications since 1999 and is a Fellow of both the Institute of Internal Communication and Chartered Institute of Public Relations. In 2020 she was awarded the CIPR President’s Medal for distinguished service to Public Relations and is a Member of the Company of Communicators. To date she has trained 2,500 professional communicators through her work and is a regular keynote speaker on stages around the world. She hosts the popular Candid Comms podcast and has written her All Things IC blog for 12 years.   In this episode we talked about all things internal communication.   Key Takeaways - Why leaders need to be excellent communicators- Top tips for communicating change, crisis communication and international communication- How to communicate with empathy- How to say 'No' to your stakeholders- What startups need to know about internal communication   We hope you enjoy it!   +++IDEAS ON STAGE RESOURCES Want to inspire your audience, increase your influence, and make a bigger impact?   - Read the Confident Presenter book: https://amzn.eu/d/bKswMEe - To make the most of the book, take the Confident Presenter Scorecard to assess you presentation skills in less than 3 minutes, for free: https://ideasonstage.com/score - Attend the next Ideas on Stage web class: https://www.ideasonstage.com/uk/masterclass