353: Onboard New Coaching Clients So They Feel Safe and Seen

Find the full transcript for this episode at ProsperousCoach.com/353.Also mentioned Episode #186 called 4 Ways to Help Your Coaching Clients Feel Safe Here’s a cautionary tale for coaches about onboarding new clients.I once hired a social media coach whose onboarding process was… asking for my payment. That’s it!X  They asked nothing about me X  They did not provide next steps, set up our first session or provide a way to do that. I felt left out in the cold and confused!Days later nothing more than my receipt arrived. I thought I’d been scammed.Their social presence was impressive and the program was expensive. I expected professionalism.When I checked back in with this “coach”, they acted like I was bothering them, which put the last nail in the coffin.I asked for my money back.Professional onboarding should: ·      honor your new client·      help them feel safe and seen ·      and, make next steps crystal clear Let’s talk about how YOU can do that with class and integrity.