359: Bryan Poster: When Your Greatest Asset Retires

Bryan Poster: When Your Greatest Asset RetiresHow Technology Helps Preserve Institutional Knowledge Episode 359 of The HaltingWinter Podcast Brought to you by Tyler Technologies *]:pointer-events-auto scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]" dir="auto" tabindex="-1" data-turn-id= "7f0aa905-d803-4481-9e44-c1a088a011df" data-testid= "conversation-turn-12" data-scroll-anchor="true" data-turn= "assistant"> Every local government is facing the same reality: some of its most experienced employees are nearing retirement. The question isn't if they'll leave—it's whether decades of institutional knowledge will leave with them. In this episode of The HaltingWinter Podcast, Seth Winterhalter sits down with Bryan Poster, Borough Manager for Telford Borough, Pennsylvania, to discuss his unique journey from IT Director to Borough Manager and why technology is about far more than computers and software. It's about preserving knowledge, improving service, and preparing organizations for the future. Drawing on more than two decades in municipal technology, Bryan shares practical lessons on leading organizational change, digitizing critical information, and helping communities move forward without losing the experience that has shaped them. Whether you're a city manager, department director, HR professional, or aspiring leader, this conversation offers valuable insights on leading through change while honoring the people who built your organization. About Bryan PosterBryan Poster is the Borough Manager for Telford Borough, Pennsylvania. Before becoming a manager, he spent more than two decades leading municipal technology initiatives, helping modernize operations, improve efficiency, and support every department across the organization. His unique background gives him a practical perspective on how technology, leadership, and organizational culture intersect to better serve communities. This Episode is Sponsored by: Tyler Technologies – the nation's leading provider of software and technology solutions built specifically for local government. From artificial intelligence and resident engagement to budgeting, planning, and public service delivery, Tyler helps communities operate more efficiently and serve residents more effectively. Learn more at https://tylertech.com/winter The Municipal Leadership Development Circle (MLDC) - The MLDC is a private leadership community designed exclusively for local government professionals. Through practical tools, meaningful conversations, and a nationwide network of peers, members gain the support and perspective needed to lead with greater confidence, clarity, and impact. https://haltingwinter.com/MLDC Connect With Seth Winterhalter Seth Winterhalter is a keynote speaker, executive coach, and President of HaltingWinter Municipal Solutions. As host of The HaltingWinter Podcast, he shines a spotlight on the people behind local government, sharing the inspiring stories of city and county leaders from across the nation to elevate the profession, encourage those who serve, and inspire the next generation to pursue meaningful careers in public service. LinkedIn: https://www.linkedin.com/in/sethwinterhalter Website: https://www.HaltingWinter.com