PODCAST · business
The HaltingWinter Podcast
by Seth Winterhalter
The HaltingWinter Podcast is here to give small business owners insights into the six primary parts of their business in order to help them install stronger frameworks that grow their business and double their revenue year after year. If you want more insights or specific help, reach out to our host and founder, Seth Winterhalter at his business coaching company, HaltinWinter.
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385: Kevin Mizikar: Are You Still Doing Instead of Leading?
Kevin Mizikar: Are You Still Doing Instead of Leading?The Shift Every Local Government Leader Must Make Episode 385 of The HaltingWinter PodcastSponsored by Tyler Technologies What happens when the skills that made you successful are no longer the skills your job requires? For Kevin Mizikar, Town Manager of Shrewsbury, Massachusetts, moving from technical roles into organizational leadership meant learning to stop being the person with all the answers and start creating the conditions for other people to succeed. In this episode, Kevin and Seth explore the critical shift from doing to leading. They discuss why strategic plans should connect all the way down to individual employees, why developing future leaders requires intentional investment, and why professional development becomes more important, not less, as your responsibilities grow. Kevin also shares lessons from his journey through federal, economic development, and municipal leadership roles, including the failures, mentors, and unexpected opportunities that shaped the leader he is today. If you've ever been promoted because you were great at the work only to discover that leadership requires an entirely different set of skills, this conversation is for you. About Kevin MizikarKevin Mizikar is the Town Manager of Shrewsbury, Massachusetts, where he has served since 2017. His career has taken him from financial analysis with the U.S. Department of Energy to economic development in New Jersey and municipal management in Massachusetts. Throughout his career, Kevin has remained committed to developing people, strengthening organizations, and investing in the relationships and professional development that help local government leaders grow. This Episode is Sponsored by: Tyler Technologies – the nation's leading provider of software and technology solutions built specifically for local government. From artificial intelligence and resident engagement to budgeting, planning, and public service delivery, Tyler helps communities operate more efficiently and serve residents more effectively. Learn more at https://tylertech.com/winter The Municipal Leadership Development Circle (MLDC) - The MLDC is a private leadership community designed exclusively for local government professionals. Through practical tools, meaningful conversations, and a nationwide network of peers, members gain the support and perspective needed to lead with greater confidence, clarity, and impact. https://haltingwinter.com/MLDC Connect With Seth Winterhalter Seth Winterhalter is a keynote speaker, storyteller, and President of HaltingWinter, a national media company dedicated to telling the stories of local government. Through The HaltingWinter Podcast and the nationwide HaltingWinter Tour, he highlights the people and communities shaping America from the ground up, celebrating public servants, strengthening the profession, and inspiring the next generation to pursue lives of purpose and impact through local government. LinkedIn: https://www.linkedin.com/in/sethwinterhalter Website: https://www.HaltingWinter.com
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384: Book of the Week: Atlas of the Heart
Show Notes: MLDC Book of the Week: Atlas of the HeartEpisode 384 of The HaltingWinter Podcast This week, Seth Winterhalter looks at why local government leadership is an emotional profession that almost nobody trains for and how a lack of precise language for what you're feeling in the moment quietly costs leaders their ability to respond well. The conversation centers on Atlas of the Heart by Brené Brown, a researcher who has spent nearly two decades studying vulnerability, shame, courage, and connection, and who maps 87 distinct emotions and experiences in this book. The MLDCLeadership in local government doesn't get easier as you move up. The decisions get harder. The expectations get higher. And the number of people you can openly process those challenges with gets smaller. The Municipal Leadership Development Circle (MLDC) gives local government leaders a place to keep growing alongside other professionals who understand the complexity of leading in local government. Inside the MLDC, you'll sharpen how you think, strengthen how you lead, and turn leadership ideas into practical action through: • Monthly Mastermind Sessions with municipal leaders from across North America • Leadership Development built specifically around the realities of local government • Practical Tools & Resources you can immediately apply with your team and organization • Ongoing Learning designed to keep you growing throughout the year You spend every day developing your organization, your employees, and your community. The MLDC is an investment in developing you. → Explore the Municipal Leadership Development Circle: https://haltingwinter.com/mldc/ Connect With Seth Winterhalter Seth Winterhalter is a keynote speaker and President of HaltingWinter, a national media company dedicated to telling the stories of local government. Through The HaltingWinter Podcast and the nationwide HaltingWinter Tour, he highlights the people and communities shaping America from the ground up, celebrating public servants, strengthening the profession, and inspiring the next generation to pursue lives of purpose and impact through local government. LinkedIn: https://www.linkedin.com/in/sethwinterhalter Website: https://www.HaltingWinter.com
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383: David G. Brown II: Teach Me How This Works
David G. Brown II: Teach Me How This WorksWhy Curiosity May Be a Leader's Greatest AdvantageEpisode 383 of The HaltingWinter PodcastSponsored by Tyler Technologies David G. Brown II has built a career in local government by being willing to walk into unfamiliar territory and ask a simple question: Teach me how this works. In this episode of The HaltingWinter Podcast, Seth Winterhalter sits down with David, Township Manager for the Township of Ocean, New Jersey, to explore a career that has taken him through economic development, redevelopment, public works, municipal administration, major construction projects, and even the challenges of leading a beach community through COVID. Along the way, David discovered that great leadership isn't about knowing everything. It's about staying curious enough to learn, driven enough to keep growing, and willing to apply what each new experience teaches you. David and Seth also discuss why local government careers rarely follow a perfectly straight line. A role that looks like a detour may be adding exactly the skill you'll need later. David describes experiences that gave him capabilities he didn't even realize he had, including project management, and how each opportunity added something new to his leadership toolbox. The conversation also gets into one of the harder realities of municipal leadership: you can do good work and still lose your job. Political environments change. Elected officials change. Sometimes your position changes with them. But how you conduct yourself through those difficult seasons matters. David knows that firsthand: the mayor who once fired him eventually became the mayor who hired him back. About David G. Brown IIDavid G. Brown II serves as Township Manager for the Township of Ocean, New Jersey. His diverse career in public service has spanned municipal administration, economic development, redevelopment, public works, and major community development projects. From discovering public administration through the encouragement of a college professor to leading communities through political transitions, complex projects, and the COVID-19 pandemic, David has built his career by continually embracing new challenges, learning how things work, and adding each experience to his leadership toolbox. This Episode is Sponsored by: Tyler Technologies – the nation's leading provider of software and technology solutions built specifically for local government. From artificial intelligence and resident engagement to budgeting, planning, and public service delivery, Tyler helps communities operate more efficiently and serve residents more effectively. Learn more at https://tylertech.com/winter The Municipal Leadership Development Circle (MLDC) - The MLDC is a private leadership community designed exclusively for local government professionals. Through practical tools, meaningful conversations, and a nationwide network of peers, members gain the support and perspective needed to lead with greater confidence, clarity, and impact. https://haltingwinter.com/MLDC Connect With Seth Winterhalter Seth Winterhalter is a keynote speaker, storyteller, and President of HaltingWinter, a national media company dedicated to telling the stories of local government. Through The HaltingWinter Podcast and the nationwide HaltingWinter Tour, he highlights the people and communities shaping America from the ground up, celebrating public servants, strengthening the profession, and inspiring the next generation to pursue lives of purpose and impact through local government. LinkedIn: https://www.linkedin.com/in/sethwinterhalter Website: https://www.HaltingWinter.com
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382: Randy Murphy: Leading Without Control
Randy Murphy: Leading Without ControlWhy Influence Matters More Than Authority Episode 382 of The HaltingWinter PodcastSponsored by Tyler Technologies What does leadership look like when you realize you were never really in control to begin with? In this episode of The HaltingWinter Podcast, Seth Winterhalter sits down with Randy Murphy, City Manager of Solvang, California, for a conversation about influence, resilience, culture, communication, and the lessons learned through a career that has taken almost every imaginable turn in local government. Randy didn't grow up dreaming of becoming a city manager. In fact, he entered public service nearly by accident, taking a county position because it shortened his commute and gave him more time with his family. But once inside local government, he discovered work that gave him something his private-sector career hadn't: a deep sense of purpose. Today, as City Manager of Solvang, Randy has helped rebuild an organization following years of leadership turnover, earning recognition from his own staff and peers with the John H. Nail Memorial Award for exceptional leadership. Seth and Randy discuss why leaders can't overcommunicate difficult decisions, how delaying necessary action often makes the eventual pain worse, why serious work should still be fun, and how trust is rebuilt one relationship at a time. They also explore one of Randy's most important realizations from both life and leadership: control is largely an illusion. Leaders cannot control every employee, elected official, resident, circumstance, or outcome. What they can control is how they respond and how effectively they influence what happens next. About Randy MurphyRandy Murphy is the City Manager of Solvang, California, and a longtime public servant whose career has spanned city and county administration, public works, parks and recreation, and executive leadership. Known for his people-first approach, Randy has helped rebuild trust and culture in Solvang while embracing a leadership philosophy centered on influence, resilience, communication, and finding joy in the work of public service. This Episode is Sponsored by: Tyler Technologies – the nation's leading provider of software and technology solutions built specifically for local government. From artificial intelligence and resident engagement to budgeting, planning, and public service delivery, Tyler helps communities operate more efficiently and serve residents more effectively. Learn more at https://tylertech.com/winter The Municipal Leadership Development Circle (MLDC) - The MLDC is a private leadership community designed exclusively for local government professionals. Through practical tools, meaningful conversations, and a nationwide network of peers, members gain the support and perspective needed to lead with greater confidence, clarity, and impact. https://haltingwinter.com/MLDC Connect With Seth Winterhalter Seth Winterhalter is a keynote speaker, storyteller, and President of HaltingWinter, a national media company dedicated to telling the stories of local government. Through The HaltingWinter Podcast and the nationwide HaltingWinter Tour, he highlights the people and communities shaping America from the ground up, celebrating public servants, strengthening the profession, and inspiring the next generation to pursue lives of purpose and impact through local government. LinkedIn: https://www.linkedin.com/in/sethwinterhalter Website: https://www.HaltingWinter.com
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381: Book of the Week: The Road Back to You
Show Notes: MLDC Book of the Week: The Road Back to YouEpisode 381 of The HaltingWinter Podcast Seth introduces The Road Back to You by Ian Cron and Suzanne Stabile, a practical primer on the Enneagram, a framework that maps nine distinct ways people are wired, including their core motivations, fears, and blind spots. Seth unpacks why this book lands differently for local government leaders than it does for a typical corporate audience: you don't get to build your team from scratch. You inherit a council or board, career staff, and residents you didn't choose, and you have to lead all of them well anyway. The MLDCLeadership in local government doesn't get easier as you move up. The decisions get harder. The expectations get higher. And the number of people you can openly process those challenges with gets smaller. The Municipal Leadership Development Circle (MLDC) gives local government leaders a place to keep growing alongside other professionals who understand the complexity of leading in local government. Inside the MLDC, you'll sharpen how you think, strengthen how you lead, and turn leadership ideas into practical action through: • Monthly Mastermind Sessions with municipal leaders from across North America • Leadership Development built specifically around the realities of local government • Practical Tools & Resources you can immediately apply with your team and organization • Ongoing Learning designed to keep you growing throughout the year You spend every day developing your organization, your employees, and your community. The MLDC is an investment in developing you. → Explore the Municipal Leadership Development Circle: https://haltingwinter.com/mldc/ Connect With Seth Winterhalter Seth Winterhalter is a keynote speaker and President of HaltingWinter, a national media company dedicated to telling the stories of local government. Through The HaltingWinter Podcast and the nationwide HaltingWinter Tour, he highlights the people and communities shaping America from the ground up, celebrating public servants, strengthening the profession, and inspiring the next generation to pursue lives of purpose and impact through local government. LinkedIn: https://www.linkedin.com/in/sethwinterhalter Website: https://www.HaltingWinter.com
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380: Brent Trout: You Can't Do It All
Brent Trout: You Can't Do It AllHow the Manager's Job Changes as the Organization Grows Episode 380 of The HaltingWinter PodcastSponsored by Tyler Technologies The skills that make you successful leading a small organization aren't necessarily the same skills you need as the organization grows. Early in his career, Brent Trout was the city administrator of a community of roughly 900 people. Budget. Planning and zoning. Public works. Utilities. If something needed to happen, chances were Brent was involved. Today, as County Manager of Harnett County, North Carolina, Brent helps lead an organization spanning 25 departments. And somewhere along that journey, the job had to change. In this episode of The HaltingWinter Podcast, Brent joins Seth to explore what happens when a manager has to move from doing and knowing everything to creating the clarity, accountability, and communication that allow other leaders to lead. Brent shares how Harnett County connects its strategic plan to performance measures and individual department business plans, why consistent communication is essential when leading a complex organization, and how he stays connected to department leaders without trying to run their departments for them. They also discuss an often-overlooked part of local government leadership: the experience residents have when interacting with their government. Because good customer service doesn't mean always saying yes. It means listening. Communicating clearly. Treating people with respect. And remembering that while local government professionals work with these issues every day, residents don't. About Brent TroutBrent Trout is the County Manager of Harnett County, North Carolina, and was named the 2025 County Manager of the Year by the North Carolina City & County Management Association. His more than 30-year local government career has taken him from managing a town of fewer than 1,000 residents to leading increasingly complex cities and county government, including serving as City Manager of Topeka, Kansas. This Episode is Sponsored by: Tyler Technologies – the nation's leading provider of software and technology solutions built specifically for local government. From artificial intelligence and resident engagement to budgeting, planning, and public service delivery, Tyler helps communities operate more efficiently and serve residents more effectively. Learn more at https://tylertech.com/winter The Municipal Leadership Development Circle (MLDC) - The MLDC is a private leadership community designed exclusively for local government professionals. Through practical tools, meaningful conversations, and a nationwide network of peers, members gain the support and perspective needed to lead with greater confidence, clarity, and impact. https://haltingwinter.com/MLDC Connect With Seth Winterhalter Seth Winterhalter is a keynote speaker, storyteller, and President of HaltingWinter, a national media company dedicated to telling the stories of local government. Through The HaltingWinter Podcast and the nationwide HaltingWinter Tour, he highlights the people and communities shaping America from the ground up, celebrating public servants, strengthening the profession, and inspiring the next generation to pursue lives of purpose and impact through local government. LinkedIn: https://www.linkedin.com/in/sethwinterhalter Website: https://www.HaltingWinter.com
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379: Joe Ambrosini: Are We Hiring for the Future or Protecting the Past?
Joe Ambrosini: Are We Hiring for the Future or Protecting the Past?Rethinking the systems standing between local government and great talent Episode 379 of The HaltingWinter PodcastSponsored by Tyler Technologies Local government desperately needs talented people. But are the systems designed to protect our organizations actually making it harder for great people to get through the door? In this episode, Seth Winterhalter talks with Joe Ambrosini, Director of Human Resources for Placer County, California, about local government hiring, public sector recruitment, and the systems standing between great candidates and careers in public service. Joe knows the challenge from both sides. Before entering local government, he was repeatedly passed over because he lacked government experience. Years later, as an HR leader for the City of Long Beach, he helped tackle a 109-year-old civil service hiring system while the city faced nearly a 25% vacancy rate and an average hiring process of seven months. Seth and Joe discuss why government experience can become an unnecessary barrier, how outdated hiring processes drive away talented candidates, why vacancies are ultimately a service-delivery problem, and how HR can become a strategic force for organizational transformation. They also explore Joe's leadership journey across cities, counties, and special districts, the importance of organizational culture, and what leaders can do to build workplaces where talented people want to stay. Are we hiring for the future of local government or protecting the systems of the past? About Joe AmbrosiniJoe Ambrosini is the Director of Human Resources for Placer County, California, bringing nearly two decades of HR leadership experience across healthcare and local government. His public-sector career has included leadership roles with Butte County, Cosumnes Community Services District, and the City of Long Beach, where he helped lead significant reforms to the city's century-old civil service hiring system. Joe's work focuses on building stronger organizations by modernizing hiring practices, strengthening labor relationships, and positioning human resources as a strategic partner in organizational transformation. This Episode is Sponsored by: Tyler Technologies – the nation's leading provider of software and technology solutions built specifically for local government. From artificial intelligence and resident engagement to budgeting, planning, and public service delivery, Tyler helps communities operate more efficiently and serve residents more effectively. Learn more at https://tylertech.com/winter The Municipal Leadership Development Circle (MLDC) - The MLDC is a private leadership community designed exclusively for local government professionals. Through practical tools, meaningful conversations, and a nationwide network of peers, members gain the support and perspective needed to lead with greater confidence, clarity, and impact. https://haltingwinter.com/MLDC Connect With Seth Winterhalter Seth Winterhalter is a keynote speaker, storyteller, and President of HaltingWinter, a national media company dedicated to telling the stories of local government. Through The HaltingWinter Podcast and the nationwide HaltingWinter Tour, he highlights the people and communities shaping America from the ground up, celebrating public servants, strengthening the profession, and inspiring the next generation to pursue lives of purpose and impact through local government. LinkedIn: https://www.linkedin.com/in/sethwinterhalter Website: https://www.HaltingWinter.com
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378: Book of the Week: Leading Change
Show Notes: MLDC Book of the Week: Leading ChangeEpisode 378 of The HaltingWinter Podcast Most change initiatives don't fail because the idea was wrong. They fail because the leadership conditions for change were never actually built. That's the central argument of this week's book in the MLDC, Leading Change by John P. Kotter. Kotter spent decades at Harvard Business School studying organizations attempting major transformation. What he found wasn't a strategy problem. It was a leadership problem. And the eight-step framework he built from that research has shaped how leaders think about organizational change for nearly thirty years. In this episode, Seth Winterhalter walks through why Leading Change should be in your library as a municipal leader and why the constraints of local government make Kotter's framework more relevant, not less. Local government leaders don't have market pressure forcing urgency. They don't have a single building or a shared Slack channel to communicate across. They operate inside complex political environments where the people they most need to influence often don't report to them. Kotter's framework was written for the private sector, but the leadership principles at its core apply with surprising precision to city managers, county administrators, and department heads navigating real transformation in real communities. The MLDCLeadership in local government doesn't get easier as you move up. The decisions get harder. The expectations get higher. And the number of people you can openly process those challenges with gets smaller. The Municipal Leadership Development Circle (MLDC) gives local government leaders a place to keep growing alongside other professionals who understand the complexity of leading in local government. Inside the MLDC, you'll sharpen how you think, strengthen how you lead, and turn leadership ideas into practical action through: • Monthly Mastermind Sessions with municipal leaders from across North America • Leadership Development built specifically around the realities of local government • Practical Tools & Resources you can immediately apply with your team and organization • Ongoing Learning designed to keep you growing throughout the year You spend every day developing your organization, your employees, and your community. The MLDC is an investment in developing you. → Explore the Municipal Leadership Development Circle: https://haltingwinter.com/mldc/ Connect With Seth Winterhalter Seth Winterhalter is a keynote speaker and President of HaltingWinter, a national media company dedicated to telling the stories of local government. Through The HaltingWinter Podcast and the nationwide HaltingWinter Tour, he highlights the people and communities shaping America from the ground up, celebrating public servants, strengthening the profession, and inspiring the next generation to pursue lives of purpose and impact through local government. LinkedIn: https://www.linkedin.com/in/sethwinterhalter Website: https://www.HaltingWinter.com
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377: Jennifer Wills: From Parks to Purpose
Jennifer Wills: From Parks to PurposeWhy Community Builders Make Great City Managers Episode 377 of The HaltingWinter Podcast Sponsored by Tyler Technologies What if one of the best paths to becoming a great city manager starts in Parks & Recreation? *]:pointer-events-auto scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]" dir="auto" tabindex="-1" data-turn-id= "7f0aa905-d803-4481-9e44-c1a088a011df" data-testid= "conversation-turn-12" data-scroll-anchor="true" data-turn= "assistant"> In this episode of The HaltingWinter Podcast, Seth Winterhalter sits down with Jennifer Wills, City Manager of Longview, Washington, whose unconventional journey proves that leadership isn't about climbing a predetermined ladder; it's about saying yes to opportunities, building relationships, and creating places where people belong. Jennifer shares how a childhood spent in municipal recreation programs, an adventurous career as a wilderness ranger, and years leading Parks & Recreation prepared her to lead an entire city. Along the way, she explains why local government is fundamentally about community building, why storytelling is essential to earning public trust, and how leaders can turn skeptics into advocates through vision, resilience, and results. The conversation also explores Jennifer's transition into the city manager's office, the importance of organizational culture, and the emotional responsibility leaders carry when tragedy strikes their community. Whether you're an aspiring leader, a seasoned city manager, or someone passionate about strengthening your community, this episode is filled with practical wisdom and inspiring perspective. About Jennifer WillsJennifer Wills is the City Manager for the City of Longview, Washington. After beginning her career in Parks & Recreation, she spent nearly two decades helping build stronger communities before becoming city manager in 2025. Known for her energy, relationship-centered leadership, and commitment to community engagement, Jennifer is passionate about creating places where people feel they belong while fostering a culture of service, innovation, and trust throughout local government. This Episode is Sponsored by: Tyler Technologies – the nation's leading provider of software and technology solutions built specifically for local government. From artificial intelligence and resident engagement to budgeting, planning, and public service delivery, Tyler helps communities operate more efficiently and serve residents more effectively. Learn more at https://tylertech.com/winter The Municipal Leadership Development Circle (MLDC) - The MLDC is a private leadership community designed exclusively for local government professionals. Through practical tools, meaningful conversations, and a nationwide network of peers, members gain the support and perspective needed to lead with greater confidence, clarity, and impact. https://haltingwinter.com/MLDC Connect With Seth Winterhalter Seth Winterhalter is a keynote speaker, storyteller, and President of HaltingWinter, a national media company dedicated to telling the stories of local government. Through The HaltingWinter Podcast and the nationwide HaltingWinter Tour, he highlights the people and communities shaping America from the ground up, celebrating public servants, strengthening the profession, and inspiring the next generation to pursue lives of purpose and impact through local government. LinkedIn: https://www.linkedin.com/in/sethwinterhalter Website: https://www.HaltingWinter.com
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376: Charlie Bush: The Trail to Better Leadership
Charlie Bush: The Trail to Better LeadershipWhy Every Leader Needs a Challenge Beyond Work Episode 376 of The HaltingWinter Podcast Sponsored by Tyler Technologies *]:pointer-events-auto scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]" dir="auto" tabindex="-1" data-turn-id= "7f0aa905-d803-4481-9e44-c1a088a011df" data-testid= "conversation-turn-12" data-scroll-anchor="true" data-turn= "assistant"> Charlie Bush returns to The HaltingWinter Podcast for a special conversation nearly three years after sharing his remarkable leadership and resilience journey in Episode 115. This time, the conversation leaves City Hall and heads into the wilderness. After months of preparation, Charlie set out to hike one of the most demanding sections of the Pacific Crest Trail: a personal challenge designed to stretch him physically, mentally, and emotionally. Along the way, he encountered fallen trees, washed-out trails, dangerous creek crossings, wildfires, and countless unexpected obstacles. But what emerged wasn't simply a story about hiking. It became a masterclass in leadership. Charlie shares why every leader needs a challenge outside of work, how difficult experiences build resilience that carries back into the office, and why stepping away may be one of the best investments you can make in both yourself and your organization. Whether you're leading a city, managing a department, or simply looking for a healthier and more sustainable way to lead, this conversation offers practical wisdom on resilience, perspective, and the power of intentional personal growth. About Charlie BushCharlie Bush serves as the City Administrator for the City of Sedro-Woolley, Washington. A respected municipal leader and advocate for resilience, Charlie is passionate about helping public servants build sustainable careers through intentional leadership, personal wellness, and continuous growth. Outside of City Hall, he's an avid long-distance backpacker whose adventures on the Pacific Crest Trail continue to shape his perspective on leadership, resilience, and life. This Episode is Sponsored by: Tyler Technologies – the nation's leading provider of software and technology solutions built specifically for local government. From artificial intelligence and resident engagement to budgeting, planning, and public service delivery, Tyler helps communities operate more efficiently and serve residents more effectively. Learn more at https://tylertech.com/winter The Municipal Leadership Development Circle (MLDC) - The MLDC is a private leadership community designed exclusively for local government professionals. Through practical tools, meaningful conversations, and a nationwide network of peers, members gain the support and perspective needed to lead with greater confidence, clarity, and impact. https://haltingwinter.com/MLDC Connect With Seth Winterhalter Seth Winterhalter is a keynote speaker, storyteller, and President of HaltingWinter, a national media company dedicated to telling the stories of local government. Through The HaltingWinter Podcast and the nationwide HaltingWinter Tour, he highlights the people and communities shaping America from the ground up, celebrating public servants, strengthening the profession, and inspiring the next generation to pursue lives of purpose and impact through local government. LinkedIn: https://www.linkedin.com/in/sethwinterhalter Website: https://www.HaltingWinter.com
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375: Book of the Week: The Obstacle is the Way
Show Notes: MLDC Book of the Week – The Obstacle is the WayEpisode 375 of The HaltingWinter Podcast _*]:min-w-0 gap-3"> _*]:min-w-0 gap-3"> Most leadership books are written for leaders who have meaningful control over their environment. Local government isn't that context. Budget constraints, council dynamics, civil service systems, public scrutiny, and inherited dysfunction mean municipal leaders operate inside conditions they cannot fully control, and probably never will. Ryan Holiday's The Obstacle Is the Way draws on Stoic philosophy to argue that this isn't a problem to solve. It's the point. In this episode, Seth unpacks Holiday's three disciplines — Perception, Action, and Will — and makes the case for why Stoic philosophy may be the most directly applicable leadership framework for local government professionals. The constraint isn't in the way of the strategy. It's where the strategy happens. Join the MLDC The Municipal Leadership Development Circle (MLDC) is a network of local government leaders from across North America, including city/county managers, administrators, and department heads, giving you access to: ✔ A weekly podcast series breaking down one book for municipal applications ✔ Daily blog reflections and implementation tools ✔ Our monthly virtual mastermind sessions ✔ Monthly webinars with relevant training for local gov leaders ➡ Learn more at https://HaltingWinter.com/MLDC Resources Mentioned Book: The Obstacle is the Way by Ryan Holiday Connect with Seth Winterhalter LinkedIn: https://linkedin.com/in/sethwinterhalter Website: https://HaltingWinter.com
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374: India Adams-Jacobs: Planning Your Joy
India Adams-Jacobs: Planning Your JoySustaining a Career in Local Government Leadership Episode 374 of The HaltingWinter Podcast Sponsored by Tyler Technologies *]:pointer-events-auto scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]" dir="auto" tabindex="-1" data-turn-id= "7f0aa905-d803-4481-9e44-c1a088a011df" data-testid= "conversation-turn-12" data-scroll-anchor="true" data-turn= "assistant"> What does it take to build a meaningful career in local government without losing yourself along the way? In this episode, Seth Winterhalter sits down with India Adams-Jacobs, Town Manager of Bowling Green, Virginia, whose leadership journey has taken her from county government in Virginia to Tacoma, Washington, Delray Beach, Florida, and back home to lead the very community that shaped her. India shares how growing up surrounded by public service inspired her own path into local government, why she believes professional associations and mentorship are essential for developing future leaders, and how embracing innovation, including AI, can help organizations accomplish more with limited resources. Perhaps most importantly, India offers a refreshing perspective on sustaining a career in public service. Rather than chasing work-life balance, she encourages leaders to intentionally "plan their joy," establish healthy boundaries, and invest in the relationships and experiences that allow them to continue serving others well. Whether you're an aspiring leader, a seasoned city manager, or simply passionate about strengthening your community, this conversation is filled with practical wisdom and encouragement for the journey. About India Adams-JacobsIndia Adams-Jacobs is the Town Manager of Bowling Green, Virginia, where she leads the community she proudly calls home. Her career in local government has included leadership roles in Virginia, Washington, and Florida, including serving with the City of Tacoma, the City of Delray Beach, and the City of Petersburg. A passionate advocate for innovation, mentorship, and public service, India currently serves as President of the Virginia Local Government Management Association (VLGMA), where she is the first Black woman to hold the position in the organization's 80-year history. This Episode is Sponsored by: Tyler Technologies – the nation's leading provider of software and technology solutions built specifically for local government. From artificial intelligence and resident engagement to budgeting, planning, and public service delivery, Tyler helps communities operate more efficiently and serve residents more effectively. Learn more at https://tylertech.com/winter The Municipal Leadership Development Circle (MLDC) - The MLDC is a private leadership community designed exclusively for local government professionals. Through practical tools, meaningful conversations, and a nationwide network of peers, members gain the support and perspective needed to lead with greater confidence, clarity, and impact. https://haltingwinter.com/MLDC Connect With Seth Winterhalter Seth Winterhalter is a keynote speaker, storyteller, and President of HaltingWinter, a national media company dedicated to telling the stories of local government. Through The HaltingWinter Podcast and the nationwide HaltingWinter Tour, he highlights the people and communities shaping America from the ground up, celebrating public servants, strengthening the profession, and inspiring the next generation to pursue lives of purpose and impact through local government. LinkedIn: https://www.linkedin.com/in/sethwinterhalter Website: https://www.HaltingWinter.com
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373: Britt Lusk: Growth with Purpose
Britt Lusk: Growth with PurposeLeading Through Change While Preserving Community Identity Episode 373 of The HaltingWinter Podcast Sponsored by Tyler Technologies *]:pointer-events-auto scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]" dir="auto" tabindex="-1" data-turn-id= "7f0aa905-d803-4481-9e44-c1a088a011df" data-testid= "conversation-turn-12" data-scroll-anchor="true" data-turn= "assistant"> Before becoming a city manager, Britt tried nearly everything from foster care caseworker, teacher, factory worker, mental health professional, HR director, and nonprofit leader. None of those careers felt like the right fit. But each one prepared him for the leadership role he never saw coming. In this episode of The HaltingWinter Podcast, Seth Winterhalter sits down with Britt Lusk, City Manager of Pilot Point, Texas, to explore an unconventional journey into local government, the importance of mentorship, and what it takes to lead a community through explosive growth without sacrificing its identity. Britt shares how mentors encouraged him to pursue a Master of Public Administration, why saying "yes" to unexpected opportunities accelerated his career, and how his early experiences shaped the leader he is today. He also offers practical insights from leading through the COVID-19 pandemic, navigating political complexity, and guiding one of Texas's fastest-growing communities with intentional planning and authentic community engagement. If your community is experiencing rapid growth, you're wrestling with organizational change, or you're simply trying to become a better leader, this conversation is full of practical wisdom and encouragement. About Britt LuskBritt Lusk is the City Manager of Pilot Point, Texas, where he leads one of the state's fastest-growing communities while working to preserve its small-town character and rich history. Before discovering his passion for local government, Britt built a diverse career in foster care, education, mental health, human resources, and nonprofit leadership. His unique journey and people-first leadership philosophy have shaped his approach to navigating growth, building trust, and serving communities with purpose. This Episode is Sponsored by: Tyler Technologies – the nation's leading provider of software and technology solutions built specifically for local government. From artificial intelligence and resident engagement to budgeting, planning, and public service delivery, Tyler helps communities operate more efficiently and serve residents more effectively. Learn more at https://tylertech.com/winter The Municipal Leadership Development Circle (MLDC) - The MLDC is a private leadership community designed exclusively for local government professionals. Through practical tools, meaningful conversations, and a nationwide network of peers, members gain the support and perspective needed to lead with greater confidence, clarity, and impact. https://haltingwinter.com/MLDC Connect With Seth Winterhalter Seth Winterhalter is a keynote speaker, storyteller, and President of HaltingWinter, a national media company dedicated to telling the stories of local government. Through The HaltingWinter Podcast and the nationwide HaltingWinter Tour, he highlights the people and communities shaping America from the ground up, celebrating public servants, strengthening the profession, and inspiring the next generation to pursue lives of purpose and impact through local government. LinkedIn: https://www.linkedin.com/in/sethwinterhalter Website: https://www.HaltingWinter.com
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372: Book of the Week: Educated
Show Notes: MLDC Book of the Week – Educated: A MemoirEpisode 372 of The HaltingWinter Podcast _*]:min-w-0 gap-3"> _*]:min-w-0 gap-3"> Tara Westover never set foot in a classroom until she was seventeen. She grew up in a survivalist family in rural Idaho...no school, no outside voices, no reason to question the version of reality she'd been handed. What she built from there — BYU, Cambridge, a PhD — is one of the most remarkable stories of self-transformation in recent memory. But the reason Seth is bringing Educated into the MLDC Summer Series isn't the academic journey. It's what Westover's story reveals about the maps we inherit: the assumptions, norms, and beliefs we accept as reality without ever choosing them. For local government leaders operating inside organizations with deep cultures and enormous pressure to conform, this book holds up a mirror that's worth looking into. This episode introduces the week's themes: inherited assumptions, intellectual humility, the loyalty that makes room for honesty, and the difference between occupying a role and actually leading. If you're ready to take custody of your own leadership, this is the week for it. Learn more about the MLDC at haltingwinter.com/MLDC. Join the MLDC The Municipal Leadership Development Circle (MLDC) is a network of local government leaders from across North America, including city/county managers, administrators, and department heads, giving you access to: ✔ A weekly podcast series breaking down one book for municipal applications ✔ Daily blog reflections and implementation tools ✔ Our monthly virtual mastermind sessions ✔ Monthly webinars with relevant training for local gov leaders ➡ Learn more at https://HaltingWinter.com/MLDC Resources Mentioned Book: Educated: A Memoir by Tara Westover Connect with Seth Winterhalter LinkedIn: https://linkedin.com/in/sethwinterhalter Website: https://HaltingWinter.com
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371: Al Vandenberg: The Change Agent
Al Vanderberg: The Change Agent Building Trust Before Building Transformation Episode 371 of The HaltingWinter Podcast Sponsored by Tyler Technologies *]:pointer-events-auto scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]" dir="auto" tabindex="-1" data-turn-id= "7f0aa905-d803-4481-9e44-c1a088a011df" data-testid= "conversation-turn-12" data-scroll-anchor="true" data-turn= "assistant"> What does it take to lead meaningful change in local government without leaving people behind? In this episode of The HaltingWinter Podcast, Seth Winterhalter sits down with Al Vanderberg, County Administrator of Kent County, Michigan, to explore a career built on tackling complex challenges, transforming organizational culture, and earning trust through authentic leadership. From an unexpected internship that introduced him to city management to leading two of Michigan's largest counties, Al shares the lessons he's learned over four decades in public service. He explains why lasting transformation starts with relationships, how great leaders bring people along through change, and why understanding your team may be the most important leadership skill of all. Whether you're a city manager, county administrator, department director, or aspiring public servant, this conversation offers practical wisdom on leading with courage, building high-performing teams, and creating organizations where people genuinely want to do their best work. About Al VanderbergAl Vanderberg serves as the County Administrator for Kent County, Michigan, where he leads one of the state's largest and most complex county governments. Throughout his career, he has served in both city and county leadership roles, including as City Manager of South Haven and County Administrator of Ottawa County. Known as a thoughtful change agent, Al has built a reputation for transforming organizational culture, developing high-performing leadership teams, and guiding communities through some of their most significant challenges while keeping people at the center of every decision. This Episode is Sponsored by: Tyler Technologies – the nation's leading provider of software and technology solutions built specifically for local government. From artificial intelligence and resident engagement to budgeting, planning, and public service delivery, Tyler helps communities operate more efficiently and serve residents more effectively. Learn more at https://tylertech.com/winter The Municipal Leadership Development Circle (MLDC) - The MLDC is a private leadership community designed exclusively for local government professionals. Through practical tools, meaningful conversations, and a nationwide network of peers, members gain the support and perspective needed to lead with greater confidence, clarity, and impact. https://haltingwinter.com/MLDC Connect With Seth Winterhalter Seth Winterhalter is a keynote speaker, storyteller, and President of HaltingWinter, a national media company dedicated to telling the stories of local government. Through The HaltingWinter Podcast and the nationwide HaltingWinter Tour, he highlights the people and communities shaping America from the ground up, celebrating public servants, strengthening the profession, and inspiring the next generation to pursue lives of purpose and impact through local government. LinkedIn: https://www.linkedin.com/in/sethwinterhalter Website: https://www.HaltingWinter.com
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370: Brenda Eivens: Growing with Purpose
Brenda Eivens: Growing with PurposeLeading One of America's Fastest-Growing Cities Episode 370 of The HaltingWinter Podcast Sponsored by Tyler Technologies *]:pointer-events-auto scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]" dir="auto" tabindex="-1" data-turn-id= "7f0aa905-d803-4481-9e44-c1a088a011df" data-testid= "conversation-turn-12" data-scroll-anchor="true" data-turn= "assistant"> What does it take to lead one community through decades of extraordinary growth without losing sight of the people who call it home? In this episode of The HaltingWinter Podcast, Seth Winterhalter sits down with Brenda Eivens, City Manager of Cedar Park, Texas. Over more than two decades in the role, Brenda has helped guide one of America's fastest-growing cities through explosive population growth, major community investments, natural disasters, political change, and the evolving needs of its residents. Brenda's journey into local government wasn't part of a grand career plan. An English major who began her career in human resources, she discovered municipal leadership through graduate school and a willingness to keep raising her hand when new opportunities appeared. That mindset eventually led her from HR Manager to Assistant City Manager and, ultimately, City Manager. Together, Seth and Brenda explore what it means to build more than roads, libraries, parks, and public facilities. They discuss how great local government creates places where people feel connected, supported, and proud to call home. Whether you're leading a rapidly growing community or simply looking to strengthen your leadership, Brenda offers practical wisdom on relationships, long-term planning, mentorship, and why the most important investment any organization can make is in its people. About Brenda EivensBrenda Eivens has served as the City Manager of Cedar Park, Texas, since 2005, leading one of America's fastest-growing communities through decades of transformational growth. Beginning her career in human resources, Brenda rose through the organization by embracing new opportunities and investing in people. Known for her collaborative leadership style, she is passionate about building strong teams, planning for the future, and creating communities where residents can truly thrive. This Episode is Sponsored by: Tyler Technologies – the nation's leading provider of software and technology solutions built specifically for local government. From artificial intelligence and resident engagement to budgeting, planning, and public service delivery, Tyler helps communities operate more efficiently and serve residents more effectively. Learn more at https://tylertech.com/winter The Municipal Leadership Development Circle (MLDC) - The MLDC is a private leadership community designed exclusively for local government professionals. Through practical tools, meaningful conversations, and a nationwide network of peers, members gain the support and perspective needed to lead with greater confidence, clarity, and impact. https://haltingwinter.com/MLDC Connect With Seth Winterhalter Seth Winterhalter is a keynote speaker, storyteller, and President of HaltingWinter, a national media company dedicated to telling the stories of local government. Through The HaltingWinter Podcast and the nationwide HaltingWinter Tour, he highlights the people and communities shaping America from the ground up, celebrating public servants, strengthening the profession, and inspiring the next generation to pursue lives of purpose and impact through local government. LinkedIn: https://www.linkedin.com/in/sethwinterhalter Website: https://www.HaltingWinter.com
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369: Book of the Week: Ride of a Lifetime
Show Notes: MLDC Book of the Week – The Ride of a LifetimeEpisode 369 of The HaltingWinter Podcast _*]:min-w-0 gap-3"> _*]:min-w-0 gap-3"> What can a Hollywood CEO teach a city manager? More than you'd think. In this episode, Seth Winterhalter introduces The Ride of a Lifetime by Bob Iger, the memoir of fifteen years leading The Walt Disney Company through one of the most remarkable institutional transformations in modern history. Strip away the acquisitions and the brand, and what Iger is really describing is the challenge of leading a large, complex, legacy organization under public scrutiny, with a deeply embedded culture and very little margin for visible failure. Seth unpacks why this book translates so powerfully into the local government context and previews the five leadership principles the MLDC is exploring this week, from communicating priorities clearly to the quiet power of sustained integrity. If you lead in local government and you haven't read this one, this episode will make you want to. Join the MLDC The Municipal Leadership Development Circle (MLDC) is a network of local government leaders from across North America, including city/county managers, administrators, and department heads, giving you access to: ✔ A weekly podcast series breaking down one book for municipal applications ✔ Daily blog reflections and implementation tools ✔ Our monthly virtual mastermind sessions ✔ Monthly webinars with relevant training for local gov leaders ➡ Learn more at https://HaltingWinter.com/MLDC Resources Mentioned Book: The Ride of a Lifetime by Robert Iger Connect with Seth Winterhalter LinkedIn: https://linkedin.com/in/sethwinterhalter Website: https://HaltingWinter.com
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368: Erica LaCroix: There's a Place for You in Local Government
Erica LaCroix: There's a Place for You in Local GovernmentFinding Purpose Through an Unexpected Career Episode 368 of The HaltingWinter Podcast Sponsored by Tyler Technologies *]:pointer-events-auto scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]" dir="auto" tabindex="-1" data-turn-id= "7f0aa905-d803-4481-9e44-c1a088a011df" data-testid= "conversation-turn-12" data-scroll-anchor="true" data-turn= "assistant"> Few people set out to become a town manager. Erica LaCroix certainly didn't. As a young girl growing up in rural Maine, Erica dreamed of becoming a veterinarian. But life had other plans. What began as a temporary job in a city parking department eventually led her through public works, transportation, state government, law enforcement, employee benefits, and ultimately back home to Maine as the Town Manager of Farmington. In this episode, Erica shares how curiosity, continuous learning, and a willingness to embrace unexpected opportunities shaped a career dedicated to serving communities. Along the way, she reminds us that local government needs people from every background and that meaningful work often finds us long before we know exactly where we're headed. Whether you're a seasoned municipal leader, just beginning your career, or wondering how your unique skills might fit into public service, Erica's story is a powerful reminder that there truly is a place for you in local government. About Erica LaCroixErica LaCroix is the Town Manager for Farmington, Maine, where she leads municipal operations and works alongside elected officials, staff, and community partners to strengthen one of western Maine's most vibrant communities. Her career has included leadership roles with the City of Lansing, the Virginia Department of Transportation, the Chesterfield County Sheriff's Office, and the Town of Winslow. A lifelong learner and passionate advocate for public service, Erica is committed to mentoring future leaders and helping people discover that there truly is a place for everyone in local government. This Episode is Sponsored by: Tyler Technologies – the nation's leading provider of software and technology solutions built specifically for local government. From artificial intelligence and resident engagement to budgeting, planning, and public service delivery, Tyler helps communities operate more efficiently and serve residents more effectively. Learn more at https://tylertech.com/winter The Municipal Leadership Development Circle (MLDC) - The MLDC is a private leadership community designed exclusively for local government professionals. Through practical tools, meaningful conversations, and a nationwide network of peers, members gain the support and perspective needed to lead with greater confidence, clarity, and impact. https://haltingwinter.com/MLDC Connect With Seth Winterhalter Seth Winterhalter is a keynote speaker, storyteller, and President of HaltingWinter, a national media company dedicated to telling the stories of local government. Through The HaltingWinter Podcast and the nationwide HaltingWinter Tour, he highlights the people and communities shaping America from the ground up, celebrating public servants, strengthening the profession, and inspiring the next generation to pursue lives of purpose and impact through local government. LinkedIn: https://www.linkedin.com/in/sethwinterhalter Website: https://www.HaltingWinter.com
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367: Garrett Corbin: Chasing Purpose, Not Prestige
Garrett Corbin: Chasing Purpose, Not PrestigeThe Career Advice Every Public Servant Needs Episode 367 of The HaltingWinter Podcast Sponsored by Tyler Technologies *]:pointer-events-auto scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]" dir="auto" tabindex="-1" data-turn-id= "7f0aa905-d803-4481-9e44-c1a088a011df" data-testid= "conversation-turn-12" data-scroll-anchor="true" data-turn= "assistant"> Most people think successful careers are built by carefully following a plan. Garrett Corbin's story suggests otherwise. As Town Manager of Carrabassett Valley, Maine, Garrett's path to local government was anything but predictable. He dreamed of working in Washington, D.C., studied international relations and law, served in state government, practiced as an attorney, and spent years advocating for municipalities through the Maine Municipal Association before discovering that his greatest opportunity to make a difference was in a small mountain town he had loved since childhood. In this conversation, Garrett shares how each unexpected stop along his journey prepared him for leadership, why experience often teaches more than education, and why the most meaningful careers are built around purpose rather than prestige. We also explore the unique role local government plays in shaping communities, the importance of leading with integrity, and why finding work you truly believe in can transform both your career and your life. About Garrett CorbinGarrett Corbin is the Town Manager of Carrabassett Valley, Maine, home to Sugarloaf Mountain. Before becoming town manager, he spent more than a decade with the Maine Municipal Association as both a legislative advocate and attorney, helping municipalities navigate public policy and legal issues. Garrett holds degrees from Boston University, the University of Maine School of Law, and the University of Southern Maine, and is passionate about strengthening local government and serving the communities that make Maine unique. This Episode is Sponsored by: Tyler Technologies – the nation's leading provider of software and technology solutions built specifically for local government. From artificial intelligence and resident engagement to budgeting, planning, and public service delivery, Tyler helps communities operate more efficiently and serve residents more effectively. Learn more at https://tylertech.com/winter The Municipal Leadership Development Circle (MLDC) - The MLDC is a private leadership community designed exclusively for local government professionals. Through practical tools, meaningful conversations, and a nationwide network of peers, members gain the support and perspective needed to lead with greater confidence, clarity, and impact. https://haltingwinter.com/MLDC Connect With Seth Winterhalter Seth Winterhalter is a keynote speaker, storyteller, and President of HaltingWinter, a national media company dedicated to telling the stories of local government. Through The HaltingWinter Podcast and the nationwide HaltingWinter Tour, he highlights the people and communities shaping America from the ground up, celebrating public servants, strengthening the profession, and inspiring the next generation to pursue lives of purpose and impact through local government. LinkedIn: https://www.linkedin.com/in/sethwinterhalter Website: https://www.HaltingWinter.com
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366: Book of the Week: How to Win Friends...
Show Notes: MLDC Book of the Week – How to Win Friends and Influence PeopleEpisode 366 of The HaltingWinter Podcast _*]:min-w-0 gap-3"> _*]:min-w-0 gap-3"> Dale Carnegie published this book in 1936 and it has never gone out of print. Its core principles still fail to consistently show up in the average staff meeting, council session, or hard conversation. This week inside the MLDC, we're spending five days with Carnegie, not because his ideas are new, but because the gap between knowing them and actually practicing them is where most leadership breakdowns live. Seth unpacks why Carnegie's framework hits differently in local government, where authority has real limits, relationships are long, and the ability to lead through genuine influence rather than positional power isn't optional. If you're a local government leader who wants to go deeper, the MLDC is where this week's work is happening. Learn more at HaltingWinter.com/MLDC. Join the MLDC The Municipal Leadership Development Circle (MLDC) is a network of local government leaders from across North America, including city/county managers, administrators, and department heads, giving you access to: ✔ A weekly podcast series breaking down one book for municipal applications ✔ Daily blog reflections and implementation tools ✔ Our monthly virtual mastermind sessions ✔ Monthly webinars with relevant training for local gov leaders ➡ Learn more at https://HaltingWinter.com/MLDC Resources Mentioned Book: How to Win Friends and Influence People by Dale Carnegie Connect with Seth Winterhalter LinkedIn: https://linkedin.com/in/sethwinterhalter Website: https://HaltingWinter.com
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365: Eric Swanson: Just Keep Showing Up
Eric Swanson: Just Keep Showing UpWhy Resilience Is a Leader's Greatest Strength Episode 365 of The HaltingWinter Podcast Sponsored by Tyler Technologies *]:pointer-events-auto scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]" dir="auto" tabindex="-1" data-turn-id= "7f0aa905-d803-4481-9e44-c1a088a011df" data-testid= "conversation-turn-12" data-scroll-anchor="true" data-turn= "assistant"> Leadership isn't about avoiding adversity. It's about continuing to show up, especially when the path gets difficult. In this episode of The HaltingWinter Podcast, Seth Winterhalter sits down with Eric Swanson, City Manager of Phoenix, Oregon, retired U.S. Air Force Reserve Colonel, and a public servant whose career has taken him from small-town Maine to North Carolina, South Dakota, and Oregon. Along the way, Eric has navigated political transitions, military deployments, community disasters, career setbacks, and one of Oregon's most devastating wildfires. Eric shares how a childhood rooted in faith, family, and service shaped his approach to leadership long before he entered local government. He reflects on becoming a town manager at just 25 years old, learning to lead without having all the answers, and why asking for help is one of a leader's greatest strengths. The conversation also explores the realities of city management that rarely make headlines: adapting to new councils and mayors, earning trust during times of uncertainty, balancing public service with family, and staying committed when criticism inevitably comes. Eric also recounts returning to Phoenix after stepping away from city management, only to lead the community through COVID-19 and the devastating Almeda Fire. His story illustrates how trust, resilience, and strong relationships can help communities recover and rebuild even after unimaginable loss. Whether you're a city manager, department director, elected official, or aspiring public servant, this episode is a powerful reminder that leadership isn't measured by a career without setbacks; it's measured by the courage to keep showing up. About Eric SwansonEric Swanson is the City Manager of Phoenix, Oregon, and a retired Colonel in the U.S. Air Force Reserve with more than three decades of leadership in public service. Throughout his municipal career, Eric has served communities in Maine, North Carolina, South Dakota, and Oregon, leading organizations through political transitions, natural disasters, economic challenges, and long-term community development. Following the devastating 2020 Almeda Fire, he helped guide Phoenix's recovery by securing millions of dollars in grant funding and rebuilding critical infrastructure. Drawing from both military and municipal leadership, Eric is passionate about resilient leadership, public service, and helping communities thrive through trust, adaptability, and unwavering commitment. This Episode is Sponsored by: Tyler Technologies – the nation's leading provider of software and technology solutions built specifically for local government. From artificial intelligence and resident engagement to budgeting, planning, and public service delivery, Tyler helps communities operate more efficiently and serve residents more effectively. Learn more at https://tylertech.com/winter The Municipal Leadership Development Circle (MLDC) - The MLDC is a private leadership community designed exclusively for local government professionals. Through practical tools, meaningful conversations, and a nationwide network of peers, members gain the support and perspective needed to lead with greater confidence, clarity, and impact. https://haltingwinter.com/MLDC Connect With Seth Winterhalter Seth Winterhalter is a keynote speaker, executive coach, and President of HaltingWinter Municipal Solutions. As host of The HaltingWinter Podcast, he shines a spotlight on the people behind local government, sharing the inspiring stories of city and county leaders from across the nation to elevate the profession, encourage those who serve, and inspire the next generation to pursue meaningful careers in public service. LinkedIn: https://www.linkedin.com/in/sethwinterhalter Website: https://www.HaltingWinter.com
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364: Ken Pulskamp: We Are Architects of the Good Life
Ken Pulskamp: We Are Architects of the Good LifeHow Local Government Builds Thriving Communities Episode 364 of The HaltingWinter Podcast Sponsored by Tyler Technologies *]:pointer-events-auto scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]" dir="auto" tabindex="-1" data-turn-id= "7f0aa905-d803-4481-9e44-c1a088a011df" data-testid= "conversation-turn-12" data-scroll-anchor="true" data-turn= "assistant"> In this episode of The HaltingWinter Podcast, Seth Winterhalter sits down with Ken Pulskamp, retired City Manager of Santa Clarita, former President of the League of California Cities City Managers Department, and current Executive Director of the California City Management Foundation (CCMF). Over a career spanning nearly four decades, Ken helped build one of the nation's most respected municipal organizations from the ground up while shaping a culture that continues to thrive today. Ken shares the remarkable story of Santa Clarita's incorporation, what it was like to build a city government with virtually no bureaucracy, and the leadership principles that earned the organization national recognition. From hiring and organizational culture to integrity, enthusiasm, and decisive leadership, this conversation is filled with practical wisdom for every public servant. If you've ever wondered what truly makes a community flourish, this episode offers a compelling answer: great communities begin with great leadership. About Ken PulskampKen Pulskamp is the retired City Manager of Santa Clarita, California, where he spent more than three decades helping build one of the nation's most respected municipal organizations. After beginning his career with the City of Fresno and serving as Assistant City Manager in Bakersfield, Ken joined Santa Clarita shortly after its incorporation, helping shape the city's culture, operations, and long-term vision from the ground up before serving as City Manager from 2002 to 2012. He later served as Interim City Manager for the City of Burbank and currently serves as Executive Director of the California City Management Foundation (CCMF), where he supports and develops city managers across California. Throughout his distinguished career, Ken has been recognized for his commitment to ethical leadership, organizational excellence, and strengthening the local government profession. This Episode is Sponsored by: Tyler Technologies – the nation's leading provider of software and technology solutions built specifically for local government. From artificial intelligence and resident engagement to budgeting, planning, and public service delivery, Tyler helps communities operate more efficiently and serve residents more effectively. Learn more at https://tylertech.com/winter The Municipal Leadership Development Circle (MLDC) - The MLDC is a private leadership community designed exclusively for local government professionals. Through practical tools, meaningful conversations, and a nationwide network of peers, members gain the support and perspective needed to lead with greater confidence, clarity, and impact. https://haltingwinter.com/MLDC Connect With Seth Winterhalter Seth Winterhalter is a keynote speaker, executive coach, and President of HaltingWinter Municipal Solutions. As host of The HaltingWinter Podcast, he shines a spotlight on the people behind local government, sharing the inspiring stories of city and county leaders from across the nation to elevate the profession, encourage those who serve, and inspire the next generation to pursue meaningful careers in public service. LinkedIn: https://www.linkedin.com/in/sethwinterhalter Website: https://www.HaltingWinter.com
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363: Book of the Week: Unbroken
Show Notes: MLDC Book of the Week – The Splendid and the VileEpisode 363 of The HaltingWinter Podcast _*]:min-w-0 gap-3"> _*]:min-w-0 gap-3"> Louis Zamperini survived 47 days adrift in the Pacific Ocean and more than two years as a prisoner of war where he was subjected to conditions designed to break him completely. And yet, they didn't. In this episode of The HaltingWinter Podcast, we continue our MLDC Summer Series [Stories That Shape Leaders] with Laura Hillenbrand's Unbroken, and explore why a World War II survival story might be the most important leadership reading you do this summer. We unpack what Zamperini's story reveals about how resilience actually gets built, why perception shapes outcomes more than circumstances do, what it really means to protect your identity when the environment is working against it, and the hidden cost of carrying old resentments into your present leadership. If you want to go deeper on all five ideas this week, the MLDC is working through them with daily blog posts, podcast episodes, and a community of local government leaders. Head to haltingwinter.com/MLDC to join the community. Join the MLDC The Municipal Leadership Development Circle (MLDC) is a network of local government leaders from across North America, including city/county managers, administrators, and department heads, giving you access to: ✔ A weekly podcast series breaking down one book for municipal applications ✔ Daily blog reflections and implementation tools ✔ Our monthly virtual mastermind sessions ✔ Monthly webinars with relevant training for local gov leaders ➡ Learn more at https://HaltingWinter.com/MLDC Resources Mentioned Book: Unbroken by Laura Hillenbrand Connect with Seth Winterhalter LinkedIn: https://linkedin.com/in/sethwinterhalter Website: https://HaltingWinter.com
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362: Benjamin Marentette: The Leader Who Said No
Benjamin Marentette: The Leader Who Said NoWhen Self-Awareness Says "Not Yet" Episode 362 of The HaltingWinter Podcast Brought to you by Tyler Technologies *]:pointer-events-auto scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]" dir="auto" tabindex="-1" data-turn-id= "7f0aa905-d803-4481-9e44-c1a088a011df" data-testid= "conversation-turn-12" data-scroll-anchor="true" data-turn= "assistant"> Leadership isn't just about saying yes to the next opportunity. Sometimes the most courageous leadership decision is saying, "Not yet." In this episode of The HaltingWinter Podcast, Seth Winterhalter sits down with Benjamin Marentette, City Manager of Traverse City, Michigan, to explore the unexpected journey that led him to one of local government's most influential leadership roles. After spending years preparing for executive leadership—including earning an MBA and completing Harvard Kennedy School's Senior Executives in State and Local Government program—Benjamin was unanimously offered the city manager position. To the surprise of everyone around him, he turned it down. Why? Because he recognized something many leaders never do: he wasn't internally prepared for the responsibility that came with the role. Benjamin shares how therapy, executive coaching, and intentional self-reflection helped him confront the fears, establish healthy boundaries, and develop the self-awareness necessary to eventually say yes with confidence. Along the way, he offers practical insights on building healthy organizational culture, creating environments where feedback is welcomed, leading with humility, and serving both employees and residents with genuine care. This conversation is a powerful reminder that leadership development isn't just about gaining new skills; it's about becoming the kind of person others can trust to lead. About Benjamin MarentetteBenjamin Marentette serves as the City Manager of Traverse City, Michigan, where he is leading organizational transformation focused on culture, strategic leadership, and exceptional public service. A lifelong public servant, Benjamin began his local government career at age 18 and has served in a variety of leadership roles, including City Clerk and Executive Director of the Traverse City-Garfield Township Recreation Authority. He holds an MBA in Finance and Leadership, completed the Senior Executives in State and Local Government program at Harvard Kennedy School, and earned Harvard's Public Leadership Credential with concentrations in Strategic Leadership and Negotiation. Benjamin is passionate about building healthy organizational cultures where employees feel valued, feedback is embraced, and communities thrive. This Episode is Sponsored by: Tyler Technologies – the nation's leading provider of software and technology solutions built specifically for local government. From artificial intelligence and resident engagement to budgeting, planning, and public service delivery, Tyler helps communities operate more efficiently and serve residents more effectively. Learn more at https://tylertech.com/winter The Municipal Leadership Development Circle (MLDC) - The MLDC is a private leadership community designed exclusively for local government professionals. Through practical tools, meaningful conversations, and a nationwide network of peers, members gain the support and perspective needed to lead with greater confidence, clarity, and impact. https://haltingwinter.com/MLDC Connect With Seth Winterhalter Seth Winterhalter is a keynote speaker, executive coach, and President of HaltingWinter Municipal Solutions. As host of The HaltingWinter Podcast, he shines a spotlight on the people behind local government, sharing the inspiring stories of city and county leaders from across the nation to elevate the profession, encourage those who serve, and inspire the next generation to pursue meaningful careers in public service. LinkedIn: https://www.linkedin.com/in/sethwinterhalter Website: https://www.HaltingWinter.com
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361: Tom Modica: Why Compliance Isn't Commitment
Tom Modica: Why Compliance Isn't CommitmentThe Leadership Approach That Inspires Ownership Episode 361 of The HaltingWinter Podcast Brought to you by Tyler Technologies *]:pointer-events-auto scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]" dir="auto" tabindex="-1" data-turn-id= "7f0aa905-d803-4481-9e44-c1a088a011df" data-testid= "conversation-turn-12" data-scroll-anchor="true" data-turn= "assistant"> What separates teams that simply follow instructions from teams that truly take ownership? According to Long Beach City Manager Tom Modica, the answer isn't better policies or tighter supervision. It's helping people understand why their work matters. In this episode of The HaltingWinter Podcast, Seth sits down with Tom to explore a leadership philosophy built on communication, humility, and trust. Tom shares the journey that took him from working seasonal Parks & Recreation jobs in Tucson to leading one of America's largest cities, while offering practical lessons for city managers, assistant city managers, department heads, and anyone committed to building a stronger organizational culture. Along the way, Tom discusses why saying "yes" to uncomfortable opportunities accelerated his career, how Long Beach became a national leader during the COVID-19 pandemic, and why local government leaders must do more than deliver services—they must create the conditions where communities and employees can thrive. Whether you're leading a team of five or an organization of thousands, this conversation is filled with practical wisdom on developing people, communicating with purpose, and inspiring ownership instead of simple compliance. About Tom ModicaTom Modica is the City Manager of Long Beach, California, where he leads one of the nation's largest and most diverse cities. Since joining the City in 2002, he has served in nearly every level of municipal leadership before being appointed City Manager in 2020. Under his leadership, Long Beach successfully navigated the COVID-19 pandemic, has become a growing hub for aerospace innovation through "Space Beach," is advancing affordable housing and economic development initiatives, and is preparing to host multiple events during the 2028 Olympic and Paralympic Games. A passionate advocate for public service, Tom is known for his commitment to building strong organizational culture through humility, clear communication, and purpose-driven leadership. This Episode is Sponsored by: Tyler Technologies – the nation's leading provider of software and technology solutions built specifically for local government. From artificial intelligence and resident engagement to budgeting, planning, and public service delivery, Tyler helps communities operate more efficiently and serve residents more effectively. Learn more at https://tylertech.com/winter The Municipal Leadership Development Circle (MLDC) - The MLDC is a private leadership community designed exclusively for local government professionals. Through practical tools, meaningful conversations, and a nationwide network of peers, members gain the support and perspective needed to lead with greater confidence, clarity, and impact. https://haltingwinter.com/MLDC Connect With Seth Winterhalter Seth Winterhalter is a keynote speaker, executive coach, and President of HaltingWinter Municipal Solutions. As host of The HaltingWinter Podcast, he shines a spotlight on the people behind local government, sharing the inspiring stories of city and county leaders from across the nation to elevate the profession, encourage those who serve, and inspire the next generation to pursue meaningful careers in public service. LinkedIn: https://www.linkedin.com/in/sethwinterhalter Website: https://www.HaltingWinter.com
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360: Book of the Week: Splendid and the Vile
Show Notes: MLDC Book of the Week – The Splendid and the VileEpisode 360 of The HaltingWinter Podcast _*]:min-w-0 gap-3"> _*]:min-w-0 gap-3"> On May 10, 1940, Winston Churchill became Prime Minister of the United Kingdom, the same day Hitler invaded the Netherlands and Belgium. Weeks later, France would fall, and London would face nearly a year of nightly bombing. In this episode, Seth Winterhalter continues the MLDC Summer Series, Stories That Shape Leaders, with Erik Larson's The Splendid and the Vile — a vivid, deeply researched account of Churchill's first year as Prime Minister. Seth breaks down why this book belongs on every municipal leader's shelf: the honest communication that built public trust even in Britain's darkest hour, the inner circle of advisors Churchill built and actually listened to, his insistence on one-page memos as a discipline of clear thinking, and the harder question of how leaders sustain themselves through a crisis with no clear end date. None of these are abstract history lessons...they're tools for anyone leading a city, county, or department through sustained pressure today. Join the MLDC The Municipal Leadership Development Circle (MLDC) is a network of local government leaders from across North America, including city/county managers, administrators, and department heads, giving you access to: ✔ A weekly podcast series breaking down one book for municipal applications ✔ Daily blog reflections and implementation tools ✔ Our monthly virtual mastermind sessions ✔ Monthly webinars with relevant training for local gov leaders ➡ Learn more at https://HaltingWinter.com/MLDC Resources Mentioned Book: The Splendid and the Vile by Erik Larson Connect with Seth Winterhalter LinkedIn: https://linkedin.com/in/sethwinterhalter Website: https://HaltingWinter.com
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359: Bryan Poster: When Your Greatest Asset Retires
Bryan Poster: When Your Greatest Asset RetiresHow Technology Helps Preserve Institutional Knowledge Episode 359 of The HaltingWinter Podcast Brought to you by Tyler Technologies *]:pointer-events-auto scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]" dir="auto" tabindex="-1" data-turn-id= "7f0aa905-d803-4481-9e44-c1a088a011df" data-testid= "conversation-turn-12" data-scroll-anchor="true" data-turn= "assistant"> Every local government is facing the same reality: some of its most experienced employees are nearing retirement. The question isn't if they'll leave—it's whether decades of institutional knowledge will leave with them. In this episode of The HaltingWinter Podcast, Seth Winterhalter sits down with Bryan Poster, Borough Manager for Telford Borough, Pennsylvania, to discuss his unique journey from IT Director to Borough Manager and why technology is about far more than computers and software. It's about preserving knowledge, improving service, and preparing organizations for the future. Drawing on more than two decades in municipal technology, Bryan shares practical lessons on leading organizational change, digitizing critical information, and helping communities move forward without losing the experience that has shaped them. Whether you're a city manager, department director, HR professional, or aspiring leader, this conversation offers valuable insights on leading through change while honoring the people who built your organization. About Bryan PosterBryan Poster is the Borough Manager for Telford Borough, Pennsylvania. Before becoming a manager, he spent more than two decades leading municipal technology initiatives, helping modernize operations, improve efficiency, and support every department across the organization. His unique background gives him a practical perspective on how technology, leadership, and organizational culture intersect to better serve communities. This Episode is Sponsored by: Tyler Technologies – the nation's leading provider of software and technology solutions built specifically for local government. From artificial intelligence and resident engagement to budgeting, planning, and public service delivery, Tyler helps communities operate more efficiently and serve residents more effectively. Learn more at https://tylertech.com/winter The Municipal Leadership Development Circle (MLDC) - The MLDC is a private leadership community designed exclusively for local government professionals. Through practical tools, meaningful conversations, and a nationwide network of peers, members gain the support and perspective needed to lead with greater confidence, clarity, and impact. https://haltingwinter.com/MLDC Connect With Seth Winterhalter Seth Winterhalter is a keynote speaker, executive coach, and President of HaltingWinter Municipal Solutions. As host of The HaltingWinter Podcast, he shines a spotlight on the people behind local government, sharing the inspiring stories of city and county leaders from across the nation to elevate the profession, encourage those who serve, and inspire the next generation to pursue meaningful careers in public service. LinkedIn: https://www.linkedin.com/in/sethwinterhalter Website: https://www.HaltingWinter.com
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358: Elisa Cox: The Leaders Who Don't Chase Titles
Elisa Cox: The Leaders Who Don't Chase TitlesHow Unexpected Opportunities Shape Exceptional Careers Episode 358 of The HaltingWinter Podcast Brought to you by Tyler Technologies *]:pointer-events-auto scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]" dir="auto" tabindex="-1" data-turn-id= "7f0aa905-d803-4481-9e44-c1a088a011df" data-testid= "conversation-turn-12" data-scroll-anchor="true" data-turn= "assistant"> What if the career you're meant to have isn't the one you planned? Elisa Cox never set out to become a city manager. In fact, for years she insisted she didn't want the job. But each time an unexpected opportunity appeared, she chose to step up, learn, and serve. Those decisions ultimately led her to become the City Manager of Rancho Cucamonga, California. In this conversation, Elisa shares the lessons she learned from navigating roles she didn't feel ready for, the mentors who believed in her before she believed in herself, and why the greatest leaders aren't driven by titles—they're driven by impact. Along the way, she also offers a compelling vision for why local government must do a better job telling its story and inspiring the next generation of public servants. Whether you're an emerging leader wondering what's next, a department head preparing for greater responsibility, or a city manager investing in future leaders, this episode is a powerful reminder that exceptional careers are often built one unexpected opportunity at a time. About Elisa CoxElisa Cox is the City Manager of Rancho Cucamonga, California. Throughout her career, she has served in parks and recreation, human resources, executive leadership, and city management, bringing a people-first approach to every role. Passionate about community, leadership development, and public service, she believes the greatest impact leaders can make is investing in the people who serve others. This Episode is Sponsored by: Tyler Technologies – the nation's leading provider of software and technology solutions built specifically for local government. From artificial intelligence and resident engagement to budgeting, planning, and public service delivery, Tyler helps communities operate more efficiently and serve residents more effectively. Learn more at https://tylertech.com/winter The Municipal Leadership Development Circle (MLDC) - The MLDC is a private leadership community designed exclusively for local government professionals. Through practical tools, meaningful conversations, and a nationwide network of peers, members gain the support and perspective needed to lead with greater confidence, clarity, and impact. https://haltingwinter.com/MLDC Connect With Seth Winterhalter Seth Winterhalter is a keynote speaker, executive coach, and President of HaltingWinter Municipal Solutions. As host of The HaltingWinter Podcast, he shines a spotlight on the people behind local government, sharing the inspiring stories of city and county leaders from across the nation to elevate the profession, encourage those who serve, and inspire the next generation to pursue meaningful careers in public service. LinkedIn: https://www.linkedin.com/in/sethwinterhalter Website: https://www.HaltingWinter.com
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357: Book of the Week: Shoe Dog
Show Notes: MLDC Book of the Week – Shoe DogEpisode 357 of The HaltingWinter Podcast _*]:min-w-0 gap-3"> _*]:min-w-0 gap-3"> This week on The HaltingWinter Podcast, Seth Winterhalter introduces Shoe Dog by Phil Knight, the Nike founder's candid memoir of building a global brand from a "crazy idea" with no money, no team, and no guarantee it would survive. Seth makes the case for why this unconventional leadership story belongs on every local government leader's reading list: not for the business lessons, but for Knight's raw honesty about uncertainty, conviction, and the real cost of building something meaningful. The episode continues the MLDC's summer series, "Stories That Shape Leaders," where members are exploring five ideas drawn from the book — calling, team-building around belief, leading through chronic uncertainty, growth without margin, and the weight of public service — each translated specifically for the realities of local government leadership. Join the MLDC The Municipal Leadership Development Circle (MLDC) is a network of local government leaders from across North America, including city/county managers, administrators, and department heads, giving you access to: ✔ A weekly podcast series breaking down one book for municipal applications ✔ Daily blog reflections and implementation tools ✔ Our monthly virtual mastermind sessions ✔ Monthly webinars with relevant training for local gov leaders ➡ Learn more at https://HaltingWinter.com/MLDC Resources Mentioned Book: Shoe Dog by Phil Knight Connect with Seth Winterhalter LinkedIn: https://linkedin.com/in/sethwinterhalter Website: https://HaltingWinter.com
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356: Mike Van Milligen: The Four Principles of Lasting Leadership
Mike Van Milligen: The Four Principles of Lasting LeadershipLessons from 33 Years of Transforming One Community Episode 356 of The HaltingWinter Podcast Brought to you by Tyler Technologies *]:pointer-events-auto scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]" dir="auto" tabindex="-1" data-turn-id= "7f0aa905-d803-4481-9e44-c1a088a011df" data-testid= "conversation-turn-12" data-scroll-anchor="true" data-turn= "assistant"> What does it take to lead a community through decades of meaningful transformation? After 33 years as City Manager of Dubuque, Iowa, Mike Van Milligen has a remarkable answer. During his tenure, Dubuque overcame economic decline, revitalized its downtown and riverfront, invested in neighborhoods, strengthened community partnerships, and became a five-time All-America City. None of it happened overnight. It happened through steady leadership, long-term vision, and a commitment to building trust one decision at a time. In this conversation, Mike reflects on the lessons that shaped his career, the challenges of leading through change, and the four guiding principles that became the foundation of his leadership philosophy. Mike's story is a powerful reminder that lasting leadership isn't measured by headlines or short-term wins. It's measured by the people you empower, the trust you build, and the community you leave better than you found it. Whether you're a city manager, department director, elected official, or emerging leader, this episode offers practical wisdom for building organizations and communities that thrive for generations. About Mike Van MilligenMike Van Milligen has served as the City Manager of Dubuque, Iowa, since 1993. Under his leadership, Dubuque has become nationally recognized for its strategic planning, community engagement, sustainability initiatives, neighborhood revitalization, and collaborative approach to local government. As he prepares to retire after 33 years of service, Mike shares the leadership principles and life lessons that have guided one of the most respected careers in local government. This Episode is Sponsored by: Tyler Technologies – the nation's leading provider of software and technology solutions built specifically for local government. From artificial intelligence and resident engagement to budgeting, planning, and public service delivery, Tyler helps communities operate more efficiently and serve residents more effectively. Learn more at https://tylertech.com/winter The Municipal Leadership Development Circle (MLDC) - The MLDC is a private leadership community designed exclusively for local government professionals. Through practical tools, meaningful conversations, and a nationwide network of peers, members gain the support and perspective needed to lead with greater confidence, clarity, and impact. https://haltingwinter.com/MLDC Connect With Seth Winterhalter Seth Winterhalter is a keynote speaker, executive coach, and President of HaltingWinter Municipal Solutions. As host of The HaltingWinter Podcast, he shines a spotlight on the people behind local government, sharing the inspiring stories of city and county leaders from across the nation to elevate the profession, encourage those who serve, and inspire the next generation to pursue meaningful careers in public service. LinkedIn: https://www.linkedin.com/in/sethwinterhalter Website: https://www.HaltingWinter.com
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355: Opal Mauldin-Jones: If You Stop Learning, You Stop Leading
Opal Mauldin-Jones: If You Stop Learning, You Stop LeadingHow Continuous Growth Leads to Lasting Impact Episode 355 of The HaltingWinter Podcast Brought to you by Tyler Technologies *]:pointer-events-auto scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]" dir="auto" tabindex="-1" data-turn-id= "7f0aa905-d803-4481-9e44-c1a088a011df" data-testid= "conversation-turn-12" data-scroll-anchor="true" data-turn= "assistant"> What if the greatest investment you could make in your organization isn't a new strategic plan, technology, or initiative but your own growth as a leader? In this episode of The HaltingWinter Podcast, Seth Winterhalter sits down with Opal Mauldin-Jones, City Manager of Lancaster, Texas, to explore a leadership journey defined by service, resilience, and an unwavering commitment to continuous learning. From growing up on a farm in East Texas to becoming one of the nation's most respected city managers, Opal shares how a single college assignment, an extraordinary mentor, and a lifelong pursuit of personal growth shaped her approach to leadership. Along the way, she reflects on leading through economic uncertainty, natural disasters, rapid community growth, and the daily realities of serving a community with purpose and integrity. This conversation is a powerful reminder that leadership isn't a destination; it's a continual process of learning, growing, and helping others thrive. Whether you're an emerging supervisor, department director, city manager, or elected official, this conversation will encourage you to keep growing because the growth of your organization will never outpace the growth of its leaders. About Opal Mauldin-JonesOpal Mauldin-Jones has served as City Manager of Lancaster, Texas, since 2011, after holding multiple leadership roles within the organization. Recognized nationally for her commitment to public service and leadership development, she is a past President of the Texas City Management Association and was the first Black woman to serve in that role during the association's 100-year celebration. A lifelong learner, she continues to invest in executive education and leadership development while mentoring the next generation of public servants. This Episode is Sponsored by: Tyler Technologies – the nation's leading provider of software and technology solutions built specifically for local government. From artificial intelligence and resident engagement to budgeting, planning, and public service delivery, Tyler helps communities operate more efficiently and serve residents more effectively. Learn more at https://tylertech.com/winter The Municipal Leadership Development Circle (MLDC) - The MLDC is a private leadership community designed exclusively for local government professionals. Through practical tools, meaningful conversations, and a nationwide network of peers, members gain the support and perspective needed to lead with greater confidence, clarity, and impact. https://haltingwinter.com/MLDC Connect With Seth Winterhalter Seth Winterhalter is a keynote speaker, executive coach, and President of HaltingWinter Municipal Solutions. As host of The HaltingWinter Podcast, he shines a spotlight on the people behind local government, sharing the inspiring stories of city and county leaders from across the nation to elevate the profession, encourage those who serve, and inspire the next generation to pursue meaningful careers in public service. LinkedIn: https://www.linkedin.com/in/sethwinterhalter Website: https://www.HaltingWinter.com
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354: Book of the Week: The Boys in the Boat
Show Notes: MLDC Book of the Week – The Boys in the BoatEpisode 354 of The HaltingWinter Podcast _*]:min-w-0 gap-3"> _*]:min-w-0 gap-3"> This episode continues the MLDC Summer Series, Stories That Shape Leaders, with a deep dive into The Boys in the Boat by Daniel James Brown, the true story of the University of Washington's underdog crew team and their improbable run to gold at the 1936 Berlin Olympics. Seth unpacks why this story resonates so strongly with local government leaders: working-class athletes with no institutional advantage, competing against far better-resourced programs, who win not by individual talent but by learning to trust each other completely. Seth introduces the book's central wisdom figure, boat builder George Pocock, and the concept of "swing" — the rare moment when a team moves as one. The episode closes with a preview of the week ahead inside the MLDC, where members will spend five days unpacking the book's leadership lessons in depth. Join the MLDC The Municipal Leadership Development Circle (MLDC) is a network of local government leaders from across North America, including city/county managers, administrators, and department heads, giving you access to: ✔ A weekly podcast series breaking down one book for municipal applications ✔ Daily blog reflections and implementation tools ✔ Our monthly virtual mastermind sessions ✔ Monthly webinars with relevant training for local gov leaders ➡ Learn more at https://HaltingWinter.com/MLDC Resources Mentioned Book: The Boys in the Boat by Daniel James Brown Connect with Seth Winterhalter LinkedIn: https://linkedin.com/in/sethwinterhalter Website: https://HaltingWinter.com
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353: Jeremy Scott: The Leaders Who Adapt
Jeremy Scott: The Leaders Who AdaptWhy Great Public Servants Rarely Follow a Straight Path Episode 353 of The HaltingWinter Podcast Brought to you by Tyler Technologies *]:pointer-events-auto scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]" dir="auto" tabindex="-1" data-turn-id= "7f0aa905-d803-4481-9e44-c1a088a011df" data-testid= "conversation-turn-12" data-scroll-anchor="true" data-turn= "assistant"> Jeremy Scott's journey to becoming a county administrator was anything but conventional...and that's exactly what makes his leadership story so compelling. In this episode of The HaltingWinter Podcast, Seth sits down with Jeremy Scott, County Administrator for Antrim County, Michigan, to explore how a career that included mathematics, communications, marketing, technology, church media, and IT prepared him to lead one of northern Michigan's most beautiful counties. Together, they discuss why adaptability is one of the most important leadership traits in local government, how servant leadership shaped Jeremy's approach to public service, and why great organizations are built by investing in people, not just processes. Jeremy also shares practical ideas for strengthening organizational culture, recognizing employees in meaningful ways, communicating more effectively with residents, and building cohesive teams that deliver better service to their communities. Whether you're a city manager, county administrator, department director, or aspiring leader, this conversation is a reminder that leadership isn't about following the perfect career path; it's about continually learning, serving, and adapting. About Jeremy ScottJeremy Scott serves as the County Administrator for Antrim County, Michigan. After an unconventional career spanning technology, communications, marketing, and media, he discovered a passion for public service and organizational leadership. Today, he is committed to building a culture of collaboration, transparency, and continuous improvement while helping local government better serve its communities. This Episode is Sponsored by: Tyler Technologies – the nation's leading provider of software and technology solutions built specifically for local government. From artificial intelligence and resident engagement to budgeting, planning, and public service delivery, Tyler helps communities operate more efficiently and serve residents more effectively. Learn more at https://tylertech.com/winter The Municipal Leadership Development Circle (MLDC) - The MLDC is a private leadership community designed exclusively for local government professionals. Through practical tools, meaningful conversations, and a nationwide network of peers, members gain the support and perspective needed to lead with greater confidence, clarity, and impact. https://haltingwinter.com/MLDC Connect With Seth Winterhalter Seth Winterhalter is a keynote speaker, executive coach, and President of HaltingWinter Municipal Solutions. As host of The HaltingWinter Podcast, he shines a spotlight on the people behind local government, sharing the inspiring stories of city and county leaders from across the nation to elevate the profession, encourage those who serve, and inspire the next generation to pursue meaningful careers in public service. LinkedIn: https://www.linkedin.com/in/sethwinterhalter Website: https://www.HaltingWinter.com
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352: Tim Ellis: The Communities People Choose
Tim Ellis: The Communities People ChooseWhy Quality of Life Is Your Greatest Economic Strategy *]:pointer-events-auto scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]" dir="auto" tabindex="-1" data-turn-id= "7f0aa905-d803-4481-9e44-c1a088a011df" data-testid= "conversation-turn-12" data-scroll-anchor="true" data-turn= "assistant"> Episode 350 of The HaltingWinter Podcast Brought to you by Tyler Technologies What makes people choose one community over another? For Tim Ellis, the answer goes far beyond jobs, taxes, or housing. After four decades in local government—including 15 years as City Manager of Goodlettsville, Tennessee—he believes the communities that thrive are the ones that intentionally invest in quality of life. In this episode of The HaltingWinter Podcast, Tim reflects on his remarkable 40-year career, from starting as a part-time parks employee to leading one of Tennessee's fastest-growing communities. Along the way, he shares why parks are more than amenities, how community identity shapes economic success, what it takes to lead through major redevelopment projects, and the lessons he's learned about perseverance, mentorship, and leaving an organization better than you found it. Whether you're a city manager, department director, elected official, or aspiring leader, this conversation is filled with practical insights on building communities people are proud to call home. About Tim EllisTim Ellis recently retired after 40 years of distinguished service in local government, including the past 15 years as City Manager of Goodlettsville, Tennessee. Throughout his career, he helped lead transformative community projects, championed parks and quality-of-life initiatives, and guided Goodlettsville through significant growth and redevelopment. This Episode is Sponsored by: Tyler Technologies – the nation's leading provider of software and technology solutions built specifically for local government. From artificial intelligence and resident engagement to budgeting, planning, and public service delivery, Tyler helps communities operate more efficiently and serve residents more effectively. Learn more at https://tylertech.com/winter The Municipal Leadership Development Circle (MLDC) - The MLDC is a private leadership community designed exclusively for local government professionals. Through practical tools, meaningful conversations, and a nationwide network of peers, members gain the support and perspective needed to lead with greater confidence, clarity, and impact. https://haltingwinter.com/MLDC Connect With Seth Winterhalter Seth Winterhalter is a keynote speaker, executive coach, and President of HaltingWinter Municipal Solutions. As host of The HaltingWinter Podcast, he shines a spotlight on the people behind local government, sharing the inspiring stories of city and county leaders from across the nation to elevate the profession, encourage those who serve, and inspire the next generation to pursue meaningful careers in public service. LinkedIn: https://www.linkedin.com/in/sethwinterhalter Website: https://www.HaltingWinter.com
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351: Book of the Week: Team of Rivals
Show Notes: MLDC Book of the Week – Team of RivalsEpisode 351 of The HaltingWinter Podcast _*]:min-w-0 gap-3"> _*]:min-w-0 gap-3"> In 1860, Abraham Lincoln won the Republican nomination over three men who were more experienced, more connected, and more respected than he was...and then handed them the most powerful jobs in his administration. This week on The HaltingWinter Podcast, we're kicking off something special in the MLDC...our Special Summer Series, Stories That Shape Leaders, and we're starting with Doris Kearns Goodwin's Team of Rivals: The Political Genius of Abraham Lincoln. It's a 750-page presidential biography and one of the most useful leadership books you'll find, even though it never mentions a city council or a budget hearing. Join the MLDC The Municipal Leadership Development Circle (MLDC) is a network of local government leaders from across North America, including city/county managers, administrators, and department heads, giving you access to: ✔ A weekly podcast series breaking down one book for municipal applications ✔ Daily blog reflections and implementation tools ✔ Our monthly virtual mastermind sessions ✔ Monthly webinars with relevant training for local gov leaders ➡ Learn more at https://HaltingWinter.com/MLDC Resources Mentioned Book: Team of Rivals by Doris Kearns Goodwin Connect with Seth Winterhalter LinkedIn: https://linkedin.com/in/sethwinterhalter Website: https://HaltingWinter.com
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350: Sabrina Cotta: The Best Leaders Don't Have All the Answers
Sabrina Cotta: The Best Leaders Don't Have All the AnswersWhy Better Solutions Start on the Frontline *]:pointer-events-auto scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]" dir="auto" tabindex="-1" data-turn-id= "7f0aa905-d803-4481-9e44-c1a088a011df" data-testid= "conversation-turn-12" data-scroll-anchor="true" data-turn= "assistant"> Episode 350 of The HaltingWinter Podcast Brought to you by Tyler Technologies What if the best ideas in your organization aren't sitting in the executive office? In this episode of The HaltingWinter Podcast, Seth Winterhalter sits down with Sabrina Cotta, City Manager of Ashland, Oregon, and President-Elect of the Oregon City/County Management Association (OCCMA), to discuss leadership, innovation, and why great organizations are built by empowering the people closest to the work. Sabrina shares her unique journey into local government from military intelligence and language training in the U.S. Army to county government, budgeting, strategic planning, and eventually city management. Along the way, she discovered a leadership truth that has shaped her approach to leading teams and organizations: the best leaders don't have all the answers, but they know how to create environments where better answers can emerge. The conversation explores the realities of local government leadership, the importance of strategic thinking, why innovation often starts on the frontlines, and how leaders can avoid becoming the bottleneck to progress. Whether you're a city manager, department director, supervisor, or aspiring leader, this episode offers practical insights on building stronger teams, developing future leaders, and creating organizations that continuously improve. About Sabrina CottaSabrina Cotta serves as City Manager for the City of Ashland, Oregon. Throughout her career, she has served in military intelligence, state and county government, city government, budgeting, strategic planning, finance, human resources, and executive leadership roles. She currently serves as President-Elect of the Oregon City/County Management Association (OCCMA) and is passionate about leadership development, organizational improvement, and strengthening the future of local government. This Episode is Sponsored by: Tyler Technologies – the nation's leading provider of software and technology solutions built specifically for local government. From artificial intelligence and resident engagement to budgeting, planning, and public service delivery, Tyler helps communities operate more efficiently and serve residents more effectively. Learn more at https://tylertech.com/winter The Municipal Leadership Development Circle (MLDC) - The MLDC is a private leadership community designed exclusively for local government professionals. Through practical tools, meaningful conversations, and a nationwide network of peers, members gain the support and perspective needed to lead with greater confidence, clarity, and impact. https://haltingwinter.com/MLDC Connect With Seth Winterhalter Seth Winterhalter is a keynote speaker, executive coach, and President of HaltingWinter Municipal Solutions. As host of The HaltingWinter Podcast, he shines a spotlight on the people behind local government, sharing the inspiring stories of city and county leaders from across the nation to elevate the profession, encourage those who serve, and inspire the next generation to pursue meaningful careers in public service. LinkedIn: https://www.linkedin.com/in/sethwinterhalter Website: https://www.HaltingWinter.com
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349: Shaun Barnett: The Future Won't Build Itself
Shaun Barnett: The Future Won't Build ItselfWhy Communities Need Visionary Leadership *]:pointer-events-auto scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]" dir="auto" tabindex="-1" data-turn-id= "7f0aa905-d803-4481-9e44-c1a088a011df" data-testid= "conversation-turn-12" data-scroll-anchor="true" data-turn= "assistant"> Episode 349 of The HaltingWinter Podcast Brought to you by Tyler Technologies What does it take to lead a community into the future while honoring the history that built it? In this episode of The HaltingWinter Podcast, Seth Winterhalter sits down with Shaun Barnett, City Manager of Woodward, Oklahoma, to discuss his unlikely journey from mowing parks and serving in law enforcement to leading one of northwest Oklahoma's most important regional hub cities. Shaun shares how saying "yes" to opportunities, embracing lifelong learning, and investing in people opened doors he never expected. Along the way, he offers powerful insights on leadership, economic development, regional collaboration, succession planning, and why communities that fail to think beyond today's challenges risk falling behind tomorrow. The conversation explores the unique realities of leading a rural hub city that serves far more people than its population suggests, the importance of building strong partnerships across schools, healthcare, business, and government, and why great leaders focus as much on developing future leaders as they do on delivering results today. Whether you're a city manager, department director, elected official, or emerging leader, this episode offers practical wisdom on building thriving communities and creating a legacy that lasts beyond your tenure. About Shaun BarnettShaun Barnett serves as City Manager for the City of Woodward, Oklahoma. A lifelong resident of the community, Shaun's career has included service in parks and recreation, law enforcement, emergency communications, community development, and municipal administration. Throughout his leadership journey, he has remained committed to creating opportunities for future generations while helping Woodward continue to grow as a regional hub for northwest Oklahoma. This Episode is Sponsored by: Tyler Technologies – the nation's leading provider of software and technology solutions built specifically for local government. From artificial intelligence and resident engagement to budgeting, planning, and public service delivery, Tyler helps communities operate more efficiently and serve residents more effectively. Learn more at https://tylertech.com/winter The Municipal Leadership Development Circle (MLDC) - The MLDC is a private leadership community designed exclusively for local government professionals. Through practical tools, meaningful conversations, and a nationwide network of peers, members gain the support and perspective needed to lead with greater confidence, clarity, and impact. https://haltingwinter.com/MLDC Connect With Seth Winterhalter Seth Winterhalter is a keynote speaker, executive coach, and President of HaltingWinter Municipal Solutions. As host of The HaltingWinter Podcast, he shines a spotlight on the people behind local government, sharing the inspiring stories of city and county leaders from across the nation to elevate the profession, encourage those who serve, and inspire the next generation to pursue meaningful careers in public service. LinkedIn: https://www.linkedin.com/in/sethwinterhalter Website: https://www.HaltingWinter.com
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348: Book of the Week: Multipliers
Show Notes: MLDC Book of the Week – MultipliersEpisode 348 of The HaltingWinter Podcast _*]:min-w-0 gap-3"> _*]:min-w-0 gap-3"> What if the biggest performance gap in your organization isn't a budget problem or a staffing problem, but a leadership problem? Specifically, yours? In this episode, Seth works through Multipliers: How the Best Leaders Make Everyone Smarter by Liz Wiseman, a book that draws a sharp line between leaders who amplify the intelligence around them and leaders who, often without realizing it, suppress it. The research is clear: Diminisher leaders access roughly half of their team's actual capability. Multipliers access nearly all of it. The difference isn't talent or intention. It's behavior. Seth unpacks why local government is a particularly fertile environment for accidental diminishing and what the five Multiplier disciplines look like when applied inside the real constraints of civil service systems, elected oversight, and public scrutiny. Join the MLDC for the Complete 5-Part Series The Municipal Leadership Development Circle (MLDC) is a network of local government leaders from across North America, including city/county managers, administrators, and department heads, giving you access to: ✔ A weekly podcast series breaking down one book for municipal applications ✔ Daily blog reflections and implementation tools ✔ Our live, weekly, virtual mastermind session ✔ Monthly webinars with relevant training from local gov leaders ➡ Learn more at www.HaltingWinter.com/MLDC Resources Mentioned Book: Multipliers by Liz Wiseman Connect with Seth Winterhalter LinkedIn: www.linkedin.com/in/sethwinterhalter Website: www.HaltingWinter.com
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347: Patrick Bryant: Relationships Before Results
Patrick Bryant: Relationships Before ResultsThe Hidden Key to Organizational and Community Success *]:pointer-events-auto scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]" dir="auto" tabindex="-1" data-turn-id= "7f0aa905-d803-4481-9e44-c1a088a011df" data-testid= "conversation-turn-12" data-scroll-anchor="true" data-turn= "assistant"> Episode 346 of The HaltingWinter Podcast Brought to you by Tyler Technologies In this episode of The HaltingWinter Podcast, Seth Winterhalter sits down with Patrick Bryant, City Manager in Avondale Estates, Georgia, who shares his journey from growing up in a politically engaged family in Alabama to serving communities across Nevada, California, Alabama, and Georgia. Along the way, he discovered that successful local government leadership is about far more than policies, plans, and projects; it's about people. Patrick reflects on the mentors who shaped his career, including legendary city managers Sam Gaston, Ken Pulskamp, and Ken Striplin, and discusses how investing in relationships opened doors, accelerated his growth, and continues to influence his leadership philosophy today. He also shares the remarkable story of Avondale Estates' transformation. Through strategic planning, collaboration, and long-term thinking, the city has doubled its value in just seven years while creating a more sustainable future for residents and businesses alike. Whether you're a city manager, department director, aspiring leader, or someone passionate about building stronger communities, this conversation offers practical wisdom on leadership, culture, economic development, and the power of investing in people. About Patrick BryantPatrick Bryant serves as the City Manager of Avondale Estates, Georgia. Since joining the city in 2018, he has helped lead significant community and economic development initiatives that have strengthened the city's long-term sustainability and revitalized its downtown. Prior to Avondale Estates, Patrick served as City Manager of Talladega, Alabama, and held leadership roles with the City of Santa Clarita, California, and Douglas County, Nevada. He is passionate about mentorship, organizational culture, and helping communities thrive through strong leadership and strategic vision. This Episode is Sponsored by: Tyler Technologies – the nation's leading provider of software solutions designed specifically for the public sector and local government. Learn more at https://tylertech.com/winter The Municipal Leadership Development Circle (MLDC) is a global community for local government leaders who want ongoing support, practical insights, and a trusted peer network to help them lead with clarity and conviction. Learn more at https://haltingwinter.com/MLDC Connect With Seth Winterhalter Seth Winterhalter is a keynote speaker, executive coach, and President of HaltingWinter Municipal Solutions. As host of The HaltingWinter Podcast, he shines a spotlight on the people behind local government, sharing the inspiring stories of city and county leaders from across the nation to elevate the profession, encourage those who serve, and inspire the next generation to pursue meaningful careers in public service. LinkedIn: https://www.linkedin.com/in/sethwinterhalter Website: https://www.HaltingWinter.com
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346: Jeff Niten: Building Beyond Today
Jeff Niten: Building Beyond TodayWhy Great Communities Require Long-Term Thinking *]:pointer-events-auto scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]" dir="auto" tabindex="-1" data-turn-id= "7f0aa905-d803-4481-9e44-c1a088a011df" data-testid= "conversation-turn-12" data-scroll-anchor="true" data-turn= "assistant"> Episode 346 of The HaltingWinter Podcast Brought to you by Tyler Technologies In this episode of The HaltingWinter Podcast, Seth Winterhalter sits down with Jeff Niten, City Manager of Mountlake Terrace, Washington, to explore what it takes to lead a community with the future in mind. Jeff's journey into local government began far from city hall. Growing up as the son of an Army drill sergeant, he learned discipline, service, and adaptability through a childhood that took him from Alaska to South Carolina to Southern California. What started as an interest in public policy and urban planning eventually led him through county government, community development, and city management. Throughout the conversation, Jeff shares lessons learned from helping rapidly growing communities navigate development, infrastructure, financial sustainability, and long-term planning. He discusses why professional local government leadership matters, the challenges cities face when growth outpaces resources, and how leaders must often make decisions today that won't reveal their full impact for decades. Jeff also offers valuable insights on building trust with elected officials and residents, empowering staff to lead, breaking down organizational silos, and creating a culture where innovation is encouraged rather than feared. Whether you're a city manager, department director, elected official, or aspiring local government leader, this conversation is a powerful reminder that great communities aren't built by reacting to today's challenges alone—they are built by leaders willing to think beyond today. About Jeff NitenJeff Niten is the City Manager of Mountlake Terrace, Washington, with more than two decades of experience in local government leadership, planning, and community development. Throughout his career, he has helped communities navigate growth, infrastructure challenges, financial sustainability, and long-term planning. Passionate about public service, Jeff is known for his commitment to transparency, empowering staff, and building communities that thrive not just today, but for generations to come. This Episode is Sponsored by: Tyler Technologies – the nation's leading provider of software solutions designed specifically for the public sector and local government. Learn more at https://tylertech.com/winter The Municipal Leadership Development Circle (MLDC) is a global community for local government leaders who want ongoing support, practical insights, and a trusted peer network to help them lead with clarity and conviction. Learn more at https://haltingwinter.com/MLDC Connect With Seth Winterhalter Seth Winterhalter is a keynote speaker, executive coach, and President of HaltingWinter Municipal Solutions. As host of The HaltingWinter Podcast, he shines a spotlight on the people behind local government, sharing the inspiring stories of city and county leaders from across the nation to elevate the profession, encourage those who serve, and inspire the next generation to pursue meaningful careers in public service. LinkedIn: https://www.linkedin.com/in/sethwinterhalter Website: https://www.HaltingWinter.com
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345: Book of the Week: No Rules Rules
Show Notes: MLDC Book of the Week – No Rules RulesEpisode 345 of The HaltingWinter Podcast _*]:min-w-0 gap-3"> _*]:min-w-0 gap-3"> Most local government organizations have plenty of processes. What they're often missing is trust; the kind that comes from a leader who shares the full picture, creates enough safety that people tell the truth, and has built a team capable of handling both. This week on the HaltingWinter Podcast, Seth Winterhalter digs into No Rules Rules by Reed Hastings and Erin Meyer, the book that pulls back the curtain on the organizational culture that allowed Netflix to reinvent itself four times over. The framework Hastings built runs on three principles: talent density, radical candor, and leading with context instead of control. Seth unpacks each one and translates it directly into the realities of local government leadership. Join the MLDC for the Complete 5-Part Series The Municipal Leadership Development Circle (MLDC) is a network of local government leaders from across North America, including city/county managers, administrators, and department heads, giving you access to: ✔ A weekly podcast series breaking down one book for municipal applications ✔ Daily blog reflections and implementation tools ✔ Our live, weekly, virtual mastermind session ✔ Monthly webinars with relevant training from local gov leaders ➡ Learn more at www.HaltingWinter.com/MLDC Resources Mentioned Book: No Rule Rules by Reed Hastings & Erin Meyer Connect with Seth Winterhalter LinkedIn: www.linkedin.com/in/sethwinterhalter Website: www.HaltingWinter.com
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344: Katelyn Zeits: Beyond the Corner Office
Katelyn Zeits: Beyond the Corner OfficeHow Relationships Transform Organizational Culture *]:pointer-events-auto scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]" dir="auto" tabindex="-1" data-turn-id= "7f0aa905-d803-4481-9e44-c1a088a011df" data-testid= "conversation-turn-12" data-scroll-anchor="true" data-turn= "assistant"> Episode 344 of The HaltingWinter Podcast Brought to you by Tyler Technologies What if transforming organizational culture isn't about policies, strategic plans, or organizational charts, but about relationships? In this episode of The HaltingWinter Podcast, Seth Winterhalter sits down with Katelyn Zeits, County Administrator for Benzie County, Michigan, to explore the leadership lessons she's learned from a childhood on a dairy farm, a career that began in local government clerking and elections, and her journey to becoming the first female County Administrator in Benzie County's history. Katelyn shares how growing up in a family deeply rooted in public service shaped her passion for community, why she believes local government must do a better job of introducing young people to public service careers, and how a culture transformation effort began with a simple realization: employees were afraid to walk into the administrator's office. From building trust within an organization to fostering collaboration across townships, villages, elected offices, and community partners, Katelyn offers a practical and inspiring look at what it means to lead with humility, accessibility, and purpose. Whether you're a city manager, county administrator, department director, or emerging leader, this conversation is a powerful reminder that the strongest organizations are built on relationships. About Katelyn ZeitsKatelyn Zeits serves as the County Administrator for Benzie County, Michigan, where she leads organizational operations and strategic initiatives while fostering a culture of collaboration and service. A lifelong advocate for public service, Katelyn is passionate about developing future local government leaders, strengthening organizational culture, and helping communities thrive through strong relationships and shared purpose. This Episode is Sponsored by: Tyler Technologies – the nation's leading provider of software solutions designed specifically for the public sector and local government. Learn more at https://tylertech.com/winter The Municipal Leadership Development Circle (MLDC) is a global community for local government leaders who want ongoing support, practical insights, and a trusted peer network to help them lead with clarity and conviction. Learn more at https://haltingwinter.com/MLDC Connect With Seth Winterhalter Seth Winterhalter is a keynote speaker, executive coach, and President of HaltingWinter Municipal Solutions. As host of The HaltingWinter Podcast, he shines a spotlight on the people behind local government, sharing the inspiring stories of city and county leaders from across the nation to elevate the profession, encourage those who serve, and inspire the next generation to pursue meaningful careers in public service. LinkedIn: https://www.linkedin.com/in/sethwinterhalter Website: https://www.HaltingWinter.com
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343: Scottie Harris: Calm in the Chaos
Scottie Harris: Calm in the ChaosLeading a Community Through Crisis, Recovery, and Uncertainty *]:pointer-events-auto scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]" dir="auto" tabindex="-1" data-turn-id= "7f0aa905-d803-4481-9e44-c1a088a011df" data-testid= "conversation-turn-12" data-scroll-anchor="true" data-turn= "assistant"> Episode 343 of The HaltingWinter Podcast Brought to you by Tyler Technologies What does leadership look like when the phones stop working, the roads wash away, and an entire community is looking for answers? In this episode of The HaltingWinter Podcast, Seth Winterhalter sits down with Scottie Harris, Town Manager of Weaverville, North Carolina, whose career has taken him from fire service and military deployments to Iraq and Afghanistan to the front lines of local government leadership during Hurricane Helene. Scottie's journey is anything but conventional. From serving as a firefighter and 911 supervisor to leading emergency operations around the world and ultimately becoming a town manager, his story offers powerful lessons on leadership, preparedness, culture, and public service. Together, Seth and Scottie discuss what it means to lead when circumstances are at their worst, why trust must be built long before a crisis arrives, and how leaders can remain steady when everything around them feels uncertain. About Scottie HarrisScottie Harris is the Town Manager of Weaverville, North Carolina, with more than 30 years of experience in firefighting, emergency management, 911 communications, military service, and municipal leadership. From helping establish fire operations in Iraq and Afghanistan to leading Weaverville through Hurricane Helene and its recovery, Scottie has built a career centered on service, preparedness, and community resilience. He was recently recognized by the North Carolina League of Municipalities with a Certificate of Municipal Excellence at its CityVision Conference. This Episode is Sponsored by: Tyler Technologies – the nation's leading provider of software solutions designed specifically for the public sector and local government. Learn more at https://tylertech.com/winter The Municipal Leadership Development Circle (MLDC) is a global community for local government leaders who want ongoing support, practical insights, and a trusted peer network to help them lead with clarity and conviction. Learn more at https://haltingwinter.com/MLDC Connect With Seth Winterhalter Seth Winterhalter is a keynote speaker, executive coach, and President of HaltingWinter Municipal Solutions. As host of The HaltingWinter Podcast, he shines a spotlight on the people behind local government, sharing the inspiring stories of city and county leaders from across the nation to elevate the profession, encourage those who serve, and inspire the next generation to pursue meaningful careers in public service. LinkedIn: https://www.linkedin.com/in/sethwinterhalter Website: https://www.HaltingWinter.com
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342: Book of the Week: Primed to Perform
Show Notes: MLDC Book of the Week – Primed to PerformEpisode 342 of The HaltingWinter Podcast _*]:min-w-0 gap-3"> _*]:min-w-0 gap-3"> Why do your people come to work? Not what you hope the answer is; the real answer. The motive that actually drives them every day. In this episode, Seth Winterhalter introduces Primed to Perform by Neel Doshi and Lindsay McGregor, this week's book inside the MLDC, and unpacks why local government leaders need to pay attention to the science of motivation if they want to build cultures that actually perform. Doshi and McGregor identify six motives that drive every employee. Three of them build performance. Three of them destroy it. And the environments local government leaders operate in — public scrutiny, civil service systems, constrained compensation — naturally generate the wrong three. Join the MLDC for the Complete 5-Part Series The Municipal Leadership Development Circle (MLDC) is a network of local government leaders from across North America, including city/county managers, administrators, and department heads, giving you access to: ✔ A weekly podcast series breaking down one book for municipal applications ✔ Daily blog reflections and implementation tools ✔ Our live, weekly, virtual mastermind session ✔ Monthly webinars with relevant training from local gov leaders ➡ Learn more at www.HaltingWinter.com/MLDC Resources Mentioned Book: Primed to Perform by Neel Doshi & Lindsay McGregor Connect with Seth Winterhalter LinkedIn: www.linkedin.com/in/sethwinterhalter Website: www.HaltingWinter.com
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341: Dean Huard: The Second Mission
Dean Huard: The Second MissionWhy Veterans Belong in Local Government *]:pointer-events-auto scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]" dir="auto" tabindex="-1" data-turn-id= "7f0aa905-d803-4481-9e44-c1a088a011df" data-testid= "conversation-turn-12" data-scroll-anchor="true" data-turn= "assistant"> Episode 341 of The HaltingWinter Podcast Brought to you by Tyler Technologies What happens when a military career ends but the desire to serve remains? In this episode of The HaltingWinter Podcast, Seth Winterhalter sits down with former Army Lieutenant Colonel and former city manager Dean Huard to discuss leadership, purpose, transition, and why local government may be one of the best-kept secrets for veterans looking for their next mission. Dean's journey has taken him from growing up in a Coast Guard family, to serving more than three decades in the military, to leading a Texas municipality, and ultimately into consulting and advocacy work supporting state and local governments. Along the way, he experienced career setbacks, health challenges, and difficult transitions that tested his resilience and reshaped his perspective on service. Together, Seth and Dean explore the surprising similarities between military leadership and municipal leadership, the untapped potential veterans bring to local government, and why communities benefit when experienced leaders continue serving beyond the uniform. Whether you're a veteran exploring your next chapter, a city manager looking to build stronger teams, or a local government leader seeking encouragement, Dean's story is a powerful reminder that service doesn't end when one career closes—it simply finds a new mission. About Dean Huard Dean Huard is a retired Army Lieutenant Colonel, former city manager, and senior consultant specializing in state and local government engagement. Throughout his career, he has served in military, corporate, and municipal leadership roles, bringing a unique perspective on leadership, service, and organizational effectiveness. Dean is passionate about helping veterans successfully transition into local government careers and strengthening the connection between public service and community impact. Connect with Dean Huard: https://www.linkedin.com/in/dean-huard Sponsored by: Tyler Technologies – the nation's leading provider of software solutions designed specifically for the public sector and local government. Learn more at https://tylertech.com/winter The Municipal Leadership Development Circle (MLDC) is a global community for local government leaders who want ongoing support, practical insights, and a trusted peer network to help them lead with clarity and conviction. Learn more at https://haltingwinter.com/MLDC Connect with Seth Winterhalter LinkedIn: https://www.linkedin.com/in/sethwinterhalter Website: https://www.HaltingWinter.com
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340: Jordan Villwock: The Culture Advantage
Jordan Villwock: The Culture AdvantageHow Ontario Became America's Top Local Government Workplace *]:pointer-events-auto scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]" dir="auto" tabindex="-1" data-turn-id= "7f0aa905-d803-4481-9e44-c1a088a011df" data-testid= "conversation-turn-12" data-scroll-anchor="true" data-turn= "assistant"> Episode 340 of The HaltingWinter Podcast Brought to you by Tyler Technologies What does it take to build a workplace where people want to stay, grow, and lead? In this episode of The HaltingWinter Podcast, Seth Winterhalter sits down with Jordan Villwock, Deputy City Manager for the City of Ontario, California, to explore the leadership, culture, and intentional employee development practices that helped Ontario earn recognition as the #1 local government workplace in America among organizations with 1,000–2,500 employees. Jordan's journey into local government began as a police dispatcher in Laguna Beach before evolving into roles in emergency management, fire administration, and executive leadership. Along the way, he discovered a passion for developing people, strengthening organizations, and creating systems that help both employees and communities thrive. Together, Seth and Jordan discuss the realities of emergency management, leading through growth, succession planning, employee engagement, and the practical steps Ontario has taken to build a culture that employees are proud to be part of. They talk about: How Ontario became a nationally recognized top workplace Why culture is built through consistency, communication, and intentionality The role strategic planning plays in organizational alignment How Ontario's leadership development programs are preparing the next generation of municipal leaders Why succession planning can no longer be an afterthought in local government The importance of breaking down silos and building collaboration across departments Lessons learned from a career spanning dispatch, emergency management, fire administration, and executive leadership Why employee development is one of the most important investments a city can make Whether you're a city manager, department director, emerging leader, or someone passionate about building stronger organizations, this conversation offers practical ideas for creating a workplace where people can do their best work and grow into their full potential. About Jordan Villwock Jordan Villwock serves as Deputy City Manager for the City of Ontario, California. During his local government career, he has served in public safety, emergency management, fire administration, and executive leadership roles. He is also an adjunct professor in emergency management and was recently recognized by ELGL as a 2026 Top Influencer in Local Government. Sponsored by: Tyler Technologies – the nation's leading provider of software solutions designed specifically for the public sector and local government. Learn more at https://tylertech.com/winter The Municipal Leadership Development Circle (MLDC) is a global community for local government leaders who want ongoing support, practical insights, and a trusted peer network to help them lead with clarity and conviction. Learn more at https://haltingwinter.com/MLDC Connect with Seth Winterhalter LinkedIn: https://www.linkedin.com/in/sethwinterhalter Website: https://www.HaltingWinter.com
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339: Book of the Week: Unreasonable Hospitality
Show Notes: MLDC Book of the Week – Unreasonable HospitalityEpisode 339 of The HaltingWinter Podcast _*]:min-w-0 gap-3"> _*]:min-w-0 gap-3"> What separates a competent organization from one that people actually trust? It's not efficiency. It's not accuracy. It's not even innovation. _*]:min-w-0 gap-3"> According to Will Guidara, former co-owner of Eleven Madison Park (once named the best restaurant in the world), the answer is hospitality. And there's a critical difference between hospitality and service that most leaders have never stopped to consider. _*]:min-w-0 gap-3"> In this episode, Seth Winterhalter continues a 3-month series inside the MLDC focused on organizational culture by exploring the central ideas from Guidara's Unreasonable Hospitality: The Remarkable Power of Giving People More Than They Expect and making the case for why this book belongs on every local government leader's desk. _*]:min-w-0 gap-3"> Local government is extraordinarily good at service delivery. But service alone doesn't build trust. This episode explores what does and why the answer is both more demanding and more achievable than most leaders expect. Join the MLDC for the Complete 5-Part Series The Municipal Leadership Development Circle (MLDC) is a network of local government leaders from across North America, including city/county managers, administrators, and department heads, giving you access to: ✔ A weekly podcast series breaking down one book for municipal applications ✔ Daily blog reflections and implementation tools ✔ Our live, weekly, virtual mastermind session ✔ Monthly webinars with relevant training from local gov leaders ➡ Learn more at www.HaltingWinter.com/MLDC Resources Mentioned Book: Unreasonable Hospitality by Will Guiadara Connect with Seth Winterhalter LinkedIn: www.linkedin.com/in/sethwinterhalter Website: www.HaltingWinter.com
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338: Leonard Hernandez: More Than Books and Buildings
Leonard Hernandez: More Than Books and BuildingsHow Libraries and Counties Create Community *]:pointer-events-auto scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]" dir="auto" tabindex="-1" data-turn-id= "7f0aa905-d803-4481-9e44-c1a088a011df" data-testid= "conversation-turn-12" data-scroll-anchor="true" data-turn= "assistant"> Episode 338 of The HaltingWinter Podcast Brought to you by Tyler Technologies What do libraries, museums, parks, and county government have in common? Far more than most people realize. In this episode, Seth Winterhalter sits down with Leonard Hernandez (County Manager in Thurston County, Washington) to explore the often unseen role counties play in shaping thriving communities and how public spaces like libraries can become some of the most powerful tools for connection, learning, and belonging. Leonard shares his remarkable journey from shelving books as a library page in Southern California to leading one of Washington State's fastest-growing counties. Along the way, the conversation dives into the evolution of libraries from quiet book repositories into vibrant community hubs, the importance of collaboration across local government, and the small moments of encouragement that can change the trajectory of a person's life and leadership. They also unpack: Why counties are one of the most misunderstood levels of government How local government can foster belonging through public spaces The connection between literacy, opportunity, and community outcomes What the pandemic revealed about communication and collaboration in government Why curiosity and creativity are essential leadership skills How Thurston County is navigating growth, regional partnership, and the future of community development This is a thoughtful and inspiring conversation about the invisible work local government does every day to hold communities together. Sponsored by: Tyler Technologies – the nation's leading provider of software solutions designed specifically for the public sector and local government. Learn more at https://tylertech.com/winter The Municipal Leadership Development Circle (MLDC) is a global community for local government leaders who want ongoing support, practical insights, and a trusted peer network to help them lead with clarity and conviction. Learn more at https://haltingwinter.com/MLDC Connect with Seth Winterhalter LinkedIn: https://www.linkedin.com/in/sethwinterhalter Website: https://www.HaltingWinter.com
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337: Mike Winder: The City Hall People Actually Want to Visit
Mike Winder: The City Hall People Actually Want to VisitRethinking Community, Communication, and Civic Trust *]:pointer-events-auto scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]" dir="auto" tabindex="-1" data-turn-id= "7f0aa905-d803-4481-9e44-c1a088a011df" data-testid= "conversation-turn-12" data-scroll-anchor="true" data-turn= "assistant"> Episode 337 of The HaltingWinter Podcast Brought to you by Tyler Technologies What if City Hall became one of the most engaging places in the community instead of one of the most intimidating? In this episode of The HaltingWinter Podcast, Seth sits down with Mike Winder—recently recognized as one of America's 250 Public Service Champions—to explore how local government can move beyond simply delivering services and begin intentionally creating belonging, trust, and community connection. Mike shares his unconventional journey from growing up in a fifth-generation dairy family to serving as a city councilmember, mayor, state legislator, economic development director, and ultimately city manager of one of Utah's newest cities. Together, they discuss: Why local government is still the most impactful level of government How cities can foster belonging in an increasingly disconnected culture The importance of storytelling and communication in rebuilding civic trust Why City Hall should feel welcoming, engaging, and alive The creation of Millcreek Common and a City Hall designed as a true community destination How intentional culture-building strengthens both organizations and communities Practical ways local leaders can create connection without massive budgets The challenge of leadership boundaries and protecting personal well-being in public service This conversation is filled with practical ideas, hopeful vision, and a refreshing reminder that local government still has the power to shape everyday life in meaningful ways. Sponsored by: Tyler Technologies – the nation's leading provider of software solutions designed specifically for the public sector and local government. Learn more at https://tylertech.com/winter The Municipal Leadership Development Circle (MLDC) is a global community for local government leaders who want ongoing support, practical insights, and a trusted peer network to help them lead with clarity and conviction. Learn more at https://haltingwinter.com/MLDC Connect with Seth Winterhalter LinkedIn: https://www.linkedin.com/in/sethwinterhalter Website: https://www.HaltingWinter.com
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336: Book of the Week: An Everyone Culture
Show Notes: MLDC Book of the Week – An Everyone CultureEpisode 336 of The HaltingWinter Podcast _*]:min-w-0 gap-3"> Most local government leaders will tell you they're committed to developing their people. And they mean it. But in An Everyone Culture, Harvard researchers Robert Kegan and Lisa Lahey make a case that confronts the reality facing most leaders: the way nearly every organization is built — including yours — is quietly working against the very development you're trying to create. The culprit is what Kegan and Lahey call the second job. It's the invisible work your people are doing on top of their actual job — covering weaknesses, managing impressions, performing competence for the council, for peers, for the public. Nobody assigned it. Nobody talks about it. But it's happening in your organization right now, and it's draining the energy and capacity your team needs to do their best work. In this episode, Seth Winterhalter unpacks the central idea behind Kegan and Lahey's Deliberately Developmental Organization (DDO), a workplace where growth isn't a program or a perk, but the way the organization actually runs. He walks through what that means specifically in the context of local government, where civil service systems, elected oversight, and public scrutiny create real barriers to the kind of culture the book describes and why those barriers make the work more urgent, not less. Join the MLDC for the Complete 5-Part Series The Municipal Leadership Development Circle (MLDC) is a network of local government leaders from across North America, including city/county managers, administrators, and department heads, giving you access to: ✔ A weekly podcast series breaking down one book for municipal applications ✔ Daily blog reflections and implementation tools ✔ Our live, weekly, virtual mastermind session ✔ Monthly webinars with relevant training from local gov leaders ➡ Learn more at www.HaltingWinter.com/MLDC Resources Mentioned Book: An Everyone Culture by Robert Kegan & Lisa Lahey Connect with Seth Winterhalter LinkedIn: www.linkedin.com/in/sethwinterhalter Website: www.HaltingWinter.com
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ABOUT THIS SHOW
The HaltingWinter Podcast is here to give small business owners insights into the six primary parts of their business in order to help them install stronger frameworks that grow their business and double their revenue year after year. If you want more insights or specific help, reach out to our host and founder, Seth Winterhalter at his business coaching company, HaltinWinter.
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Seth Winterhalter
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