The HaltingWinter Podcast

Ken Pulskamp: We Are Architects of the Good LifeHow Local Government Builds Thriving Communities Episode 364 of The HaltingWinter Podcast Sponsored by Tyler Technologies *]:pointer-events-auto scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]" dir="auto" tabindex="-1" data-turn-id= "7f0aa905-d803-4481-9e44-c1a088a011df" data-testid= "conversation-turn-12" data-scroll-anchor="true" data-turn= "assistant"> In this episode of The HaltingWinter Podcast, Seth Winterhalter sits down with Ken Pulskamp, retired City Manager of Santa Clarita, former President of the League of California Cities City Managers Department, and current Executive Director of the California City Management Foundation (CCMF). Over a career spanning nearly four decades, Ken helped build one of the nation's most respected municipal organizations from the ground up while shaping a culture that continues to thrive today. Ken shares the remarkable story of Santa Clarita's incorporation, what it was like to build a city government with virtually no bureaucracy, and the leadership principles that earned the organization national recognition. From hiring and organizational culture to integrity, enthusiasm, and decisive leadership, this conversation is filled with practical wisdom for every public servant. If you've ever wondered what truly makes a community flourish, this episode offers a compelling answer: great communities begin with great leadership. About Ken PulskampKen Pulskamp is the retired City Manager of Santa Clarita, California, where he spent more than three decades helping build one of the nation's most respected municipal organizations. After beginning his career with the City of Fresno and serving as Assistant City Manager in Bakersfield, Ken joined Santa Clarita shortly after its incorporation, helping shape the city's culture, operations, and long-term vision from the ground up before serving as City Manager from 2002 to 2012. He later served as Interim City Manager for the City of Burbank and currently serves as Executive Director of the California City Management Foundation (CCMF), where he supports and develops city managers across California. Throughout his distinguished career, Ken has been recognized for his commitment to ethical leadership, organizational excellence, and strengthening the local government profession. This Episode is Sponsored by: Tyler Technologies – the nation's leading provider of software and technology solutions built specifically for local government. From artificial intelligence and resident engagement to budgeting, planning, and public service delivery, Tyler helps communities operate more efficiently and serve residents more effectively. Learn more at https://tylertech.com/winter The Municipal Leadership Development Circle (MLDC) - The MLDC is a private leadership community designed exclusively for local government professionals. Through practical tools, meaningful conversations, and a nationwide network of peers, members gain the support and perspective needed to lead with greater confidence, clarity, and impact. https://haltingwinter.com/MLDC Connect With Seth Winterhalter Seth Winterhalter is a keynote speaker, executive coach, and President of HaltingWinter Municipal Solutions. As host of The HaltingWinter Podcast, he shines a spotlight on the people behind local government, sharing the inspiring stories of city and county leaders from across the nation to elevate the profession, encourage those who serve, and inspire the next generation to pursue meaningful careers in public service. LinkedIn: https://www.linkedin.com/in/sethwinterhalter Website: https://www.HaltingWinter.com

Show Notes: MLDC Book of the Week – The Splendid and the VileEpisode 363 of The HaltingWinter Podcast _*]:min-w-0 gap-3"> _*]:min-w-0 gap-3"> Louis Zamperini survived 47 days adrift in the Pacific Ocean and more than two years as a prisoner of war where he was subjected to conditions designed to break him completely. And yet, they didn't. In this episode of The HaltingWinter Podcast, we continue our MLDC Summer Series [Stories That Shape Leaders] with Laura Hillenbrand's Unbroken, and explore why a World War II survival story might be the most important leadership reading you do this summer. We unpack what Zamperini's story reveals about how resilience actually gets built, why perception shapes outcomes more than circumstances do, what it really means to protect your identity when the environment is working against it, and the hidden cost of carrying old resentments into your present leadership. If you want to go deeper on all five ideas this week, the MLDC is working through them with daily blog posts, podcast episodes, and a community of local government leaders. Head to haltingwinter.com/MLDC to join the community. Join the MLDC The Municipal Leadership Development Circle (MLDC) is a network of local government leaders from across North America, including city/county managers, administrators, and department heads, giving you access to:       ✔ A weekly podcast series breaking down one book for municipal applications      ✔ Daily blog reflections and implementation tools      ✔ Our monthly virtual mastermind sessions      ✔ Monthly webinars with relevant training for local gov leaders ➡ Learn more at https://HaltingWinter.com/MLDC Resources Mentioned Book: Unbroken by Laura Hillenbrand Connect with Seth Winterhalter LinkedIn: https://linkedin.com/in/sethwinterhalter Website: https://HaltingWinter.com

Benjamin Marentette: The Leader Who Said NoWhen Self-Awareness Says "Not Yet" Episode 362 of The HaltingWinter Podcast Brought to you by Tyler Technologies *]:pointer-events-auto scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]" dir="auto" tabindex="-1" data-turn-id= "7f0aa905-d803-4481-9e44-c1a088a011df" data-testid= "conversation-turn-12" data-scroll-anchor="true" data-turn= "assistant"> Leadership isn't just about saying yes to the next opportunity. Sometimes the most courageous leadership decision is saying, "Not yet." In this episode of The HaltingWinter Podcast, Seth Winterhalter sits down with Benjamin Marentette, City Manager of Traverse City, Michigan, to explore the unexpected journey that led him to one of local government's most influential leadership roles. After spending years preparing for executive leadership—including earning an MBA and completing Harvard Kennedy School's Senior Executives in State and Local Government program—Benjamin was unanimously offered the city manager position. To the surprise of everyone around him, he turned it down. Why? Because he recognized something many leaders never do: he wasn't internally prepared for the responsibility that came with the role. Benjamin shares how therapy, executive coaching, and intentional self-reflection helped him confront the fears, establish healthy boundaries, and develop the self-awareness necessary to eventually say yes with confidence. Along the way, he offers practical insights on building healthy organizational culture, creating environments where feedback is welcomed, leading with humility, and serving both employees and residents with genuine care. This conversation is a powerful reminder that leadership development isn't just about gaining new skills; it's about becoming the kind of person others can trust to lead. About Benjamin MarentetteBenjamin Marentette serves as the City Manager of Traverse City, Michigan, where he is leading organizational transformation focused on culture, strategic leadership, and exceptional public service. A lifelong public servant, Benjamin began his local government career at age 18 and has served in a variety of leadership roles, including City Clerk and Executive Director of the Traverse City-Garfield Township Recreation Authority. He holds an MBA in Finance and Leadership, completed the Senior Executives in State and Local Government program at Harvard Kennedy School, and earned Harvard's Public Leadership Credential with concentrations in Strategic Leadership and Negotiation. Benjamin is passionate about building healthy organizational cultures where employees feel valued, feedback is embraced, and communities thrive. This Episode is Sponsored by: Tyler Technologies – the nation's leading provider of software and technology solutions built specifically for local government. From artificial intelligence and resident engagement to budgeting, planning, and public service delivery, Tyler helps communities operate more efficiently and serve residents more effectively. Learn more at https://tylertech.com/winter The Municipal Leadership Development Circle (MLDC) - The MLDC is a private leadership community designed exclusively for local government professionals. Through practical tools, meaningful conversations, and a nationwide network of peers, members gain the support and perspective needed to lead with greater confidence, clarity, and impact. https://haltingwinter.com/MLDC Connect With Seth Winterhalter Seth Winterhalter is a keynote speaker, executive coach, and President of HaltingWinter Municipal Solutions. As host of The HaltingWinter Podcast, he shines a spotlight on the people behind local government, sharing the inspiring stories of city and county leaders from across the nation to elevate the profession, encourage those who serve, and inspire the next generation to pursue meaningful careers in public service. LinkedIn: https://www.linkedin.com/in/sethwinterhalter Website: https://www.HaltingWinter.com

Tom Modica: Why Compliance Isn't CommitmentThe Leadership Approach That Inspires Ownership Episode 361 of The HaltingWinter Podcast Brought to you by Tyler Technologies *]:pointer-events-auto scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]" dir="auto" tabindex="-1" data-turn-id= "7f0aa905-d803-4481-9e44-c1a088a011df" data-testid= "conversation-turn-12" data-scroll-anchor="true" data-turn= "assistant"> What separates teams that simply follow instructions from teams that truly take ownership? According to Long Beach City Manager Tom Modica, the answer isn't better policies or tighter supervision. It's helping people understand why their work matters. In this episode of The HaltingWinter Podcast, Seth sits down with Tom to explore a leadership philosophy built on communication, humility, and trust. Tom shares the journey that took him from working seasonal Parks & Recreation jobs in Tucson to leading one of America's largest cities, while offering practical lessons for city managers, assistant city managers, department heads, and anyone committed to building a stronger organizational culture. Along the way, Tom discusses why saying "yes" to uncomfortable opportunities accelerated his career, how Long Beach became a national leader during the COVID-19 pandemic, and why local government leaders must do more than deliver services—they must create the conditions where communities and employees can thrive. Whether you're leading a team of five or an organization of thousands, this conversation is filled with practical wisdom on developing people, communicating with purpose, and inspiring ownership instead of simple compliance. About Tom ModicaTom Modica is the City Manager of Long Beach, California, where he leads one of the nation's largest and most diverse cities. Since joining the City in 2002, he has served in nearly every level of municipal leadership before being appointed City Manager in 2020. Under his leadership, Long Beach successfully navigated the COVID-19 pandemic, has become a growing hub for aerospace innovation through "Space Beach," is advancing affordable housing and economic development initiatives, and is preparing to host multiple events during the 2028 Olympic and Paralympic Games. A passionate advocate for public service, Tom is known for his commitment to building strong organizational culture through humility, clear communication, and purpose-driven leadership. This Episode is Sponsored by: Tyler Technologies – the nation's leading provider of software and technology solutions built specifically for local government. From artificial intelligence and resident engagement to budgeting, planning, and public service delivery, Tyler helps communities operate more efficiently and serve residents more effectively. Learn more at https://tylertech.com/winter The Municipal Leadership Development Circle (MLDC) - The MLDC is a private leadership community designed exclusively for local government professionals. Through practical tools, meaningful conversations, and a nationwide network of peers, members gain the support and perspective needed to lead with greater confidence, clarity, and impact. https://haltingwinter.com/MLDC Connect With Seth Winterhalter Seth Winterhalter is a keynote speaker, executive coach, and President of HaltingWinter Municipal Solutions. As host of The HaltingWinter Podcast, he shines a spotlight on the people behind local government, sharing the inspiring stories of city and county leaders from across the nation to elevate the profession, encourage those who serve, and inspire the next generation to pursue meaningful careers in public service. LinkedIn: https://www.linkedin.com/in/sethwinterhalter Website: https://www.HaltingWinter.com

Show Notes: MLDC Book of the Week – The Splendid and the VileEpisode 360 of The HaltingWinter Podcast _*]:min-w-0 gap-3"> _*]:min-w-0 gap-3"> On May 10, 1940, Winston Churchill became Prime Minister of the United Kingdom, the same day Hitler invaded the Netherlands and Belgium. Weeks later, France would fall, and London would face nearly a year of nightly bombing. In this episode, Seth Winterhalter continues the MLDC Summer Series, Stories That Shape Leaders, with Erik Larson's The Splendid and the Vile — a vivid, deeply researched account of Churchill's first year as Prime Minister. Seth breaks down why this book belongs on every municipal leader's shelf: the honest communication that built public trust even in Britain's darkest hour, the inner circle of advisors Churchill built and actually listened to, his insistence on one-page memos as a discipline of clear thinking, and the harder question of how leaders sustain themselves through a crisis with no clear end date. None of these are abstract history lessons...they're tools for anyone leading a city, county, or department through sustained pressure today. Join the MLDC The Municipal Leadership Development Circle (MLDC) is a network of local government leaders from across North America, including city/county managers, administrators, and department heads, giving you access to:       ✔ A weekly podcast series breaking down one book for municipal applications      ✔ Daily blog reflections and implementation tools      ✔ Our monthly virtual mastermind sessions      ✔ Monthly webinars with relevant training for local gov leaders ➡ Learn more at https://HaltingWinter.com/MLDC Resources Mentioned Book: The Splendid and the Vile by Erik Larson Connect with Seth Winterhalter LinkedIn: https://linkedin.com/in/sethwinterhalter Website: https://HaltingWinter.com

Bryan Poster: When Your Greatest Asset RetiresHow Technology Helps Preserve Institutional Knowledge Episode 359 of The HaltingWinter Podcast Brought to you by Tyler Technologies *]:pointer-events-auto scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]" dir="auto" tabindex="-1" data-turn-id= "7f0aa905-d803-4481-9e44-c1a088a011df" data-testid= "conversation-turn-12" data-scroll-anchor="true" data-turn= "assistant"> Every local government is facing the same reality: some of its most experienced employees are nearing retirement. The question isn't if they'll leave—it's whether decades of institutional knowledge will leave with them. In this episode of The HaltingWinter Podcast, Seth Winterhalter sits down with Bryan Poster, Borough Manager for Telford Borough, Pennsylvania, to discuss his unique journey from IT Director to Borough Manager and why technology is about far more than computers and software. It's about preserving knowledge, improving service, and preparing organizations for the future. Drawing on more than two decades in municipal technology, Bryan shares practical lessons on leading organizational change, digitizing critical information, and helping communities move forward without losing the experience that has shaped them. Whether you're a city manager, department director, HR professional, or aspiring leader, this conversation offers valuable insights on leading through change while honoring the people who built your organization. About Bryan PosterBryan Poster is the Borough Manager for Telford Borough, Pennsylvania. Before becoming a manager, he spent more than two decades leading municipal technology initiatives, helping modernize operations, improve efficiency, and support every department across the organization. His unique background gives him a practical perspective on how technology, leadership, and organizational culture intersect to better serve communities. This Episode is Sponsored by: Tyler Technologies – the nation's leading provider of software and technology solutions built specifically for local government. From artificial intelligence and resident engagement to budgeting, planning, and public service delivery, Tyler helps communities operate more efficiently and serve residents more effectively. Learn more at https://tylertech.com/winter The Municipal Leadership Development Circle (MLDC) - The MLDC is a private leadership community designed exclusively for local government professionals. Through practical tools, meaningful conversations, and a nationwide network of peers, members gain the support and perspective needed to lead with greater confidence, clarity, and impact. https://haltingwinter.com/MLDC Connect With Seth Winterhalter Seth Winterhalter is a keynote speaker, executive coach, and President of HaltingWinter Municipal Solutions. As host of The HaltingWinter Podcast, he shines a spotlight on the people behind local government, sharing the inspiring stories of city and county leaders from across the nation to elevate the profession, encourage those who serve, and inspire the next generation to pursue meaningful careers in public service. LinkedIn: https://www.linkedin.com/in/sethwinterhalter Website: https://www.HaltingWinter.com

Elisa Cox: The Leaders Who Don't Chase TitlesHow Unexpected Opportunities Shape Exceptional Careers Episode 358 of The HaltingWinter Podcast Brought to you by Tyler Technologies *]:pointer-events-auto scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]" dir="auto" tabindex="-1" data-turn-id= "7f0aa905-d803-4481-9e44-c1a088a011df" data-testid= "conversation-turn-12" data-scroll-anchor="true" data-turn= "assistant"> What if the career you're meant to have isn't the one you planned? Elisa Cox never set out to become a city manager. In fact, for years she insisted she didn't want the job. But each time an unexpected opportunity appeared, she chose to step up, learn, and serve. Those decisions ultimately led her to become the City Manager of Rancho Cucamonga, California. In this conversation, Elisa shares the lessons she learned from navigating roles she didn't feel ready for, the mentors who believed in her before she believed in herself, and why the greatest leaders aren't driven by titles—they're driven by impact. Along the way, she also offers a compelling vision for why local government must do a better job telling its story and inspiring the next generation of public servants. Whether you're an emerging leader wondering what's next, a department head preparing for greater responsibility, or a city manager investing in future leaders, this episode is a powerful reminder that exceptional careers are often built one unexpected opportunity at a time. About Elisa CoxElisa Cox is the City Manager of Rancho Cucamonga, California. Throughout her career, she has served in parks and recreation, human resources, executive leadership, and city management, bringing a people-first approach to every role. Passionate about community, leadership development, and public service, she believes the greatest impact leaders can make is investing in the people who serve others. This Episode is Sponsored by: Tyler Technologies – the nation's leading provider of software and technology solutions built specifically for local government. From artificial intelligence and resident engagement to budgeting, planning, and public service delivery, Tyler helps communities operate more efficiently and serve residents more effectively. Learn more at https://tylertech.com/winter The Municipal Leadership Development Circle (MLDC) - The MLDC is a private leadership community designed exclusively for local government professionals. Through practical tools, meaningful conversations, and a nationwide network of peers, members gain the support and perspective needed to lead with greater confidence, clarity, and impact. https://haltingwinter.com/MLDC Connect With Seth Winterhalter Seth Winterhalter is a keynote speaker, executive coach, and President of HaltingWinter Municipal Solutions. As host of The HaltingWinter Podcast, he shines a spotlight on the people behind local government, sharing the inspiring stories of city and county leaders from across the nation to elevate the profession, encourage those who serve, and inspire the next generation to pursue meaningful careers in public service. LinkedIn: https://www.linkedin.com/in/sethwinterhalter Website: https://www.HaltingWinter.com

Show Notes: MLDC Book of the Week – Shoe DogEpisode 357 of The HaltingWinter Podcast _*]:min-w-0 gap-3"> _*]:min-w-0 gap-3"> This week on The HaltingWinter Podcast, Seth Winterhalter introduces Shoe Dog by Phil Knight, the Nike founder's candid memoir of building a global brand from a "crazy idea" with no money, no team, and no guarantee it would survive. Seth makes the case for why this unconventional leadership story belongs on every local government leader's reading list: not for the business lessons, but for Knight's raw honesty about uncertainty, conviction, and the real cost of building something meaningful. The episode continues the MLDC's summer series, "Stories That Shape Leaders," where members are exploring five ideas drawn from the book — calling, team-building around belief, leading through chronic uncertainty, growth without margin, and the weight of public service — each translated specifically for the realities of local government leadership. Join the MLDC The Municipal Leadership Development Circle (MLDC) is a network of local government leaders from across North America, including city/county managers, administrators, and department heads, giving you access to:       ✔ A weekly podcast series breaking down one book for municipal applications      ✔ Daily blog reflections and implementation tools      ✔ Our monthly virtual mastermind sessions      ✔ Monthly webinars with relevant training for local gov leaders ➡ Learn more at https://HaltingWinter.com/MLDC Resources Mentioned Book: Shoe Dog by Phil Knight Connect with Seth Winterhalter LinkedIn: https://linkedin.com/in/sethwinterhalter Website: https://HaltingWinter.com

Mike Van Milligen: The Four Principles of Lasting LeadershipLessons from 33 Years of Transforming One Community Episode 356 of The HaltingWinter Podcast Brought to you by Tyler Technologies *]:pointer-events-auto scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]" dir="auto" tabindex="-1" data-turn-id= "7f0aa905-d803-4481-9e44-c1a088a011df" data-testid= "conversation-turn-12" data-scroll-anchor="true" data-turn= "assistant"> What does it take to lead a community through decades of meaningful transformation? After 33 years as City Manager of Dubuque, Iowa, Mike Van Milligen has a remarkable answer. During his tenure, Dubuque overcame economic decline, revitalized its downtown and riverfront, invested in neighborhoods, strengthened community partnerships, and became a five-time All-America City. None of it happened overnight. It happened through steady leadership, long-term vision, and a commitment to building trust one decision at a time. In this conversation, Mike reflects on the lessons that shaped his career, the challenges of leading through change, and the four guiding principles that became the foundation of his leadership philosophy. Mike's story is a powerful reminder that lasting leadership isn't measured by headlines or short-term wins. It's measured by the people you empower, the trust you build, and the community you leave better than you found it. Whether you're a city manager, department director, elected official, or emerging leader, this episode offers practical wisdom for building organizations and communities that thrive for generations. About Mike Van MilligenMike Van Milligen has served as the City Manager of Dubuque, Iowa, since 1993. Under his leadership, Dubuque has become nationally recognized for its strategic planning, community engagement, sustainability initiatives, neighborhood revitalization, and collaborative approach to local government. As he prepares to retire after 33 years of service, Mike shares the leadership principles and life lessons that have guided one of the most respected careers in local government. This Episode is Sponsored by: Tyler Technologies – the nation's leading provider of software and technology solutions built specifically for local government. From artificial intelligence and resident engagement to budgeting, planning, and public service delivery, Tyler helps communities operate more efficiently and serve residents more effectively. Learn more at https://tylertech.com/winter The Municipal Leadership Development Circle (MLDC) - The MLDC is a private leadership community designed exclusively for local government professionals. Through practical tools, meaningful conversations, and a nationwide network of peers, members gain the support and perspective needed to lead with greater confidence, clarity, and impact. https://haltingwinter.com/MLDC Connect With Seth Winterhalter Seth Winterhalter is a keynote speaker, executive coach, and President of HaltingWinter Municipal Solutions. As host of The HaltingWinter Podcast, he shines a spotlight on the people behind local government, sharing the inspiring stories of city and county leaders from across the nation to elevate the profession, encourage those who serve, and inspire the next generation to pursue meaningful careers in public service. LinkedIn: https://www.linkedin.com/in/sethwinterhalter Website: https://www.HaltingWinter.com

Opal Mauldin-Jones: If You Stop Learning, You Stop LeadingHow Continuous Growth Leads to Lasting Impact Episode 355 of The HaltingWinter Podcast Brought to you by Tyler Technologies *]:pointer-events-auto scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]" dir="auto" tabindex="-1" data-turn-id= "7f0aa905-d803-4481-9e44-c1a088a011df" data-testid= "conversation-turn-12" data-scroll-anchor="true" data-turn= "assistant"> What if the greatest investment you could make in your organization isn't a new strategic plan, technology, or initiative but your own growth as a leader? In this episode of The HaltingWinter Podcast, Seth Winterhalter sits down with Opal Mauldin-Jones, City Manager of Lancaster, Texas, to explore a leadership journey defined by service, resilience, and an unwavering commitment to continuous learning. From growing up on a farm in East Texas to becoming one of the nation's most respected city managers, Opal shares how a single college assignment, an extraordinary mentor, and a lifelong pursuit of personal growth shaped her approach to leadership. Along the way, she reflects on leading through economic uncertainty, natural disasters, rapid community growth, and the daily realities of serving a community with purpose and integrity. This conversation is a powerful reminder that leadership isn't a destination; it's a continual process of learning, growing, and helping others thrive. Whether you're an emerging supervisor, department director, city manager, or elected official, this conversation will encourage you to keep growing because the growth of your organization will never outpace the growth of its leaders. About Opal Mauldin-JonesOpal Mauldin-Jones has served as City Manager of Lancaster, Texas, since 2011, after holding multiple leadership roles within the organization. Recognized nationally for her commitment to public service and leadership development, she is a past President of the Texas City Management Association and was the first Black woman to serve in that role during the association's 100-year celebration. A lifelong learner, she continues to invest in executive education and leadership development while mentoring the next generation of public servants. This Episode is Sponsored by: Tyler Technologies – the nation's leading provider of software and technology solutions built specifically for local government. From artificial intelligence and resident engagement to budgeting, planning, and public service delivery, Tyler helps communities operate more efficiently and serve residents more effectively. Learn more at https://tylertech.com/winter The Municipal Leadership Development Circle (MLDC) - The MLDC is a private leadership community designed exclusively for local government professionals. Through practical tools, meaningful conversations, and a nationwide network of peers, members gain the support and perspective needed to lead with greater confidence, clarity, and impact. https://haltingwinter.com/MLDC Connect With Seth Winterhalter Seth Winterhalter is a keynote speaker, executive coach, and President of HaltingWinter Municipal Solutions. As host of The HaltingWinter Podcast, he shines a spotlight on the people behind local government, sharing the inspiring stories of city and county leaders from across the nation to elevate the profession, encourage those who serve, and inspire the next generation to pursue meaningful careers in public service. LinkedIn: https://www.linkedin.com/in/sethwinterhalter Website: https://www.HaltingWinter.com

Show Notes: MLDC Book of the Week – The Boys in the BoatEpisode 354 of The HaltingWinter Podcast _*]:min-w-0 gap-3"> _*]:min-w-0 gap-3"> This episode continues the MLDC Summer Series, Stories That Shape Leaders, with a deep dive into The Boys in the Boat by Daniel James Brown, the true story of the University of Washington's underdog crew team and their improbable run to gold at the 1936 Berlin Olympics. Seth unpacks why this story resonates so strongly with local government leaders: working-class athletes with no institutional advantage, competing against far better-resourced programs, who win not by individual talent but by learning to trust each other completely. Seth introduces the book's central wisdom figure, boat builder George Pocock, and the concept of "swing" — the rare moment when a team moves as one. The episode closes with a preview of the week ahead inside the MLDC, where members will spend five days unpacking the book's leadership lessons in depth. Join the MLDC The Municipal Leadership Development Circle (MLDC) is a network of local government leaders from across North America, including city/county managers, administrators, and department heads, giving you access to:       ✔ A weekly podcast series breaking down one book for municipal applications      ✔ Daily blog reflections and implementation tools      ✔ Our monthly virtual mastermind sessions      ✔ Monthly webinars with relevant training for local gov leaders ➡ Learn more at https://HaltingWinter.com/MLDC Resources Mentioned Book: The Boys in the Boat by Daniel James Brown Connect with Seth Winterhalter LinkedIn: https://linkedin.com/in/sethwinterhalter Website: https://HaltingWinter.com

Jeremy Scott: The Leaders Who AdaptWhy Great Public Servants Rarely Follow a Straight Path Episode 353 of The HaltingWinter Podcast Brought to you by Tyler Technologies *]:pointer-events-auto scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]" dir="auto" tabindex="-1" data-turn-id= "7f0aa905-d803-4481-9e44-c1a088a011df" data-testid= "conversation-turn-12" data-scroll-anchor="true" data-turn= "assistant"> Jeremy Scott's journey to becoming a county administrator was anything but conventional...and that's exactly what makes his leadership story so compelling. In this episode of The HaltingWinter Podcast, Seth sits down with Jeremy Scott, County Administrator for Antrim County, Michigan, to explore how a career that included mathematics, communications, marketing, technology, church media, and IT prepared him to lead one of northern Michigan's most beautiful counties. Together, they discuss why adaptability is one of the most important leadership traits in local government, how servant leadership shaped Jeremy's approach to public service, and why great organizations are built by investing in people, not just processes. Jeremy also shares practical ideas for strengthening organizational culture, recognizing employees in meaningful ways, communicating more effectively with residents, and building cohesive teams that deliver better service to their communities. Whether you're a city manager, county administrator, department director, or aspiring leader, this conversation is a reminder that leadership isn't about following the perfect career path; it's about continually learning, serving, and adapting. About Jeremy ScottJeremy Scott serves as the County Administrator for Antrim County, Michigan. After an unconventional career spanning technology, communications, marketing, and media, he discovered a passion for public service and organizational leadership. Today, he is committed to building a culture of collaboration, transparency, and continuous improvement while helping local government better serve its communities. This Episode is Sponsored by: Tyler Technologies – the nation's leading provider of software and technology solutions built specifically for local government. From artificial intelligence and resident engagement to budgeting, planning, and public service delivery, Tyler helps communities operate more efficiently and serve residents more effectively. Learn more at https://tylertech.com/winter The Municipal Leadership Development Circle (MLDC) - The MLDC is a private leadership community designed exclusively for local government professionals. Through practical tools, meaningful conversations, and a nationwide network of peers, members gain the support and perspective needed to lead with greater confidence, clarity, and impact. https://haltingwinter.com/MLDC Connect With Seth Winterhalter Seth Winterhalter is a keynote speaker, executive coach, and President of HaltingWinter Municipal Solutions. As host of The HaltingWinter Podcast, he shines a spotlight on the people behind local government, sharing the inspiring stories of city and county leaders from across the nation to elevate the profession, encourage those who serve, and inspire the next generation to pursue meaningful careers in public service. LinkedIn: https://www.linkedin.com/in/sethwinterhalter Website: https://www.HaltingWinter.com

Tim Ellis: The Communities People ChooseWhy Quality of Life Is Your Greatest Economic Strategy *]:pointer-events-auto scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]" dir="auto" tabindex="-1" data-turn-id= "7f0aa905-d803-4481-9e44-c1a088a011df" data-testid= "conversation-turn-12" data-scroll-anchor="true" data-turn= "assistant"> Episode 350 of The HaltingWinter Podcast Brought to you by Tyler Technologies What makes people choose one community over another? For Tim Ellis, the answer goes far beyond jobs, taxes, or housing. After four decades in local government—including 15 years as City Manager of Goodlettsville, Tennessee—he believes the communities that thrive are the ones that intentionally invest in quality of life. In this episode of The HaltingWinter Podcast, Tim reflects on his remarkable 40-year career, from starting as a part-time parks employee to leading one of Tennessee's fastest-growing communities. Along the way, he shares why parks are more than amenities, how community identity shapes economic success, what it takes to lead through major redevelopment projects, and the lessons he's learned about perseverance, mentorship, and leaving an organization better than you found it. Whether you're a city manager, department director, elected official, or aspiring leader, this conversation is filled with practical insights on building communities people are proud to call home. About Tim EllisTim Ellis recently retired after 40 years of distinguished service in local government, including the past 15 years as City Manager of Goodlettsville, Tennessee. Throughout his career, he helped lead transformative community projects, championed parks and quality-of-life initiatives, and guided Goodlettsville through significant growth and redevelopment. This Episode is Sponsored by: Tyler Technologies – the nation's leading provider of software and technology solutions built specifically for local government. From artificial intelligence and resident engagement to budgeting, planning, and public service delivery, Tyler helps communities operate more efficiently and serve residents more effectively. Learn more at https://tylertech.com/winter The Municipal Leadership Development Circle (MLDC) - The MLDC is a private leadership community designed exclusively for local government professionals. Through practical tools, meaningful conversations, and a nationwide network of peers, members gain the support and perspective needed to lead with greater confidence, clarity, and impact. https://haltingwinter.com/MLDC Connect With Seth Winterhalter Seth Winterhalter is a keynote speaker, executive coach, and President of HaltingWinter Municipal Solutions. As host of The HaltingWinter Podcast, he shines a spotlight on the people behind local government, sharing the inspiring stories of city and county leaders from across the nation to elevate the profession, encourage those who serve, and inspire the next generation to pursue meaningful careers in public service. LinkedIn: https://www.linkedin.com/in/sethwinterhalter Website: https://www.HaltingWinter.com

Show Notes: MLDC Book of the Week – Team of RivalsEpisode 351 of The HaltingWinter Podcast _*]:min-w-0 gap-3"> _*]:min-w-0 gap-3"> In 1860, Abraham Lincoln won the Republican nomination over three men who were more experienced, more connected, and more respected than he was...and then handed them the most powerful jobs in his administration. This week on The HaltingWinter Podcast, we're kicking off something special in the MLDC...our Special Summer Series, Stories That Shape Leaders, and we're starting with Doris Kearns Goodwin's Team of Rivals: The Political Genius of Abraham Lincoln. It's a 750-page presidential biography and one of the most useful leadership books you'll find, even though it never mentions a city council or a budget hearing. Join the MLDC The Municipal Leadership Development Circle (MLDC) is a network of local government leaders from across North America, including city/county managers, administrators, and department heads, giving you access to:       ✔ A weekly podcast series breaking down one book for municipal applications      ✔ Daily blog reflections and implementation tools      ✔ Our monthly virtual mastermind sessions      ✔ Monthly webinars with relevant training for local gov leaders ➡ Learn more at https://HaltingWinter.com/MLDC Resources Mentioned Book: Team of Rivals by Doris Kearns Goodwin Connect with Seth Winterhalter LinkedIn: https://linkedin.com/in/sethwinterhalter Website: https://HaltingWinter.com

Sabrina Cotta: The Best Leaders Don't Have All the AnswersWhy Better Solutions Start on the Frontline *]:pointer-events-auto scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]" dir="auto" tabindex="-1" data-turn-id= "7f0aa905-d803-4481-9e44-c1a088a011df" data-testid= "conversation-turn-12" data-scroll-anchor="true" data-turn= "assistant"> Episode 350 of The HaltingWinter Podcast Brought to you by Tyler Technologies What if the best ideas in your organization aren't sitting in the executive office? In this episode of The HaltingWinter Podcast, Seth Winterhalter sits down with Sabrina Cotta, City Manager of Ashland, Oregon, and President-Elect of the Oregon City/County Management Association (OCCMA), to discuss leadership, innovation, and why great organizations are built by empowering the people closest to the work. Sabrina shares her unique journey into local government from military intelligence and language training in the U.S. Army to county government, budgeting, strategic planning, and eventually city management. Along the way, she discovered a leadership truth that has shaped her approach to leading teams and organizations: the best leaders don't have all the answers, but they know how to create environments where better answers can emerge. The conversation explores the realities of local government leadership, the importance of strategic thinking, why innovation often starts on the frontlines, and how leaders can avoid becoming the bottleneck to progress. Whether you're a city manager, department director, supervisor, or aspiring leader, this episode offers practical insights on building stronger teams, developing future leaders, and creating organizations that continuously improve. About Sabrina CottaSabrina Cotta serves as City Manager for the City of Ashland, Oregon. Throughout her career, she has served in military intelligence, state and county government, city government, budgeting, strategic planning, finance, human resources, and executive leadership roles. She currently serves as President-Elect of the Oregon City/County Management Association (OCCMA) and is passionate about leadership development, organizational improvement, and strengthening the future of local government. This Episode is Sponsored by: Tyler Technologies – the nation's leading provider of software and technology solutions built specifically for local government. From artificial intelligence and resident engagement to budgeting, planning, and public service delivery, Tyler helps communities operate more efficiently and serve residents more effectively. Learn more at https://tylertech.com/winter The Municipal Leadership Development Circle (MLDC) - The MLDC is a private leadership community designed exclusively for local government professionals. Through practical tools, meaningful conversations, and a nationwide network of peers, members gain the support and perspective needed to lead with greater confidence, clarity, and impact. https://haltingwinter.com/MLDC Connect With Seth Winterhalter Seth Winterhalter is a keynote speaker, executive coach, and President of HaltingWinter Municipal Solutions. As host of The HaltingWinter Podcast, he shines a spotlight on the people behind local government, sharing the inspiring stories of city and county leaders from across the nation to elevate the profession, encourage those who serve, and inspire the next generation to pursue meaningful careers in public service. LinkedIn: https://www.linkedin.com/in/sethwinterhalter Website: https://www.HaltingWinter.com

Shaun Barnett: The Future Won't Build ItselfWhy Communities Need Visionary Leadership *]:pointer-events-auto scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]" dir="auto" tabindex="-1" data-turn-id= "7f0aa905-d803-4481-9e44-c1a088a011df" data-testid= "conversation-turn-12" data-scroll-anchor="true" data-turn= "assistant"> Episode 349 of The HaltingWinter Podcast Brought to you by Tyler Technologies What does it take to lead a community into the future while honoring the history that built it? In this episode of The HaltingWinter Podcast, Seth Winterhalter sits down with Shaun Barnett, City Manager of Woodward, Oklahoma, to discuss his unlikely journey from mowing parks and serving in law enforcement to leading one of northwest Oklahoma's most important regional hub cities. Shaun shares how saying "yes" to opportunities, embracing lifelong learning, and investing in people opened doors he never expected. Along the way, he offers powerful insights on leadership, economic development, regional collaboration, succession planning, and why communities that fail to think beyond today's challenges risk falling behind tomorrow. The conversation explores the unique realities of leading a rural hub city that serves far more people than its population suggests, the importance of building strong partnerships across schools, healthcare, business, and government, and why great leaders focus as much on developing future leaders as they do on delivering results today. Whether you're a city manager, department director, elected official, or emerging leader, this episode offers practical wisdom on building thriving communities and creating a legacy that lasts beyond your tenure. About Shaun BarnettShaun Barnett serves as City Manager for the City of Woodward, Oklahoma. A lifelong resident of the community, Shaun's career has included service in parks and recreation, law enforcement, emergency communications, community development, and municipal administration. Throughout his leadership journey, he has remained committed to creating opportunities for future generations while helping Woodward continue to grow as a regional hub for northwest Oklahoma. This Episode is Sponsored by: Tyler Technologies – the nation's leading provider of software and technology solutions built specifically for local government. From artificial intelligence and resident engagement to budgeting, planning, and public service delivery, Tyler helps communities operate more efficiently and serve residents more effectively. Learn more at https://tylertech.com/winter The Municipal Leadership Development Circle (MLDC) - The MLDC is a private leadership community designed exclusively for local government professionals. Through practical tools, meaningful conversations, and a nationwide network of peers, members gain the support and perspective needed to lead with greater confidence, clarity, and impact. https://haltingwinter.com/MLDC Connect With Seth Winterhalter Seth Winterhalter is a keynote speaker, executive coach, and President of HaltingWinter Municipal Solutions. As host of The HaltingWinter Podcast, he shines a spotlight on the people behind local government, sharing the inspiring stories of city and county leaders from across the nation to elevate the profession, encourage those who serve, and inspire the next generation to pursue meaningful careers in public service. LinkedIn: https://www.linkedin.com/in/sethwinterhalter Website: https://www.HaltingWinter.com

Show Notes: MLDC Book of the Week – MultipliersEpisode 348 of The HaltingWinter Podcast _*]:min-w-0 gap-3"> _*]:min-w-0 gap-3"> What if the biggest performance gap in your organization isn't a budget problem or a staffing problem, but a leadership problem? Specifically, yours? In this episode, Seth works through Multipliers: How the Best Leaders Make Everyone Smarter by Liz Wiseman, a book that draws a sharp line between leaders who amplify the intelligence around them and leaders who, often without realizing it, suppress it. The research is clear: Diminisher leaders access roughly half of their team's actual capability. Multipliers access nearly all of it. The difference isn't talent or intention. It's behavior. Seth unpacks why local government is a particularly fertile environment for accidental diminishing and what the five Multiplier disciplines look like when applied inside the real constraints of civil service systems, elected oversight, and public scrutiny. Join the MLDC for the Complete 5-Part Series The Municipal Leadership Development Circle (MLDC) is a network of local government leaders from across North America, including city/county managers, administrators, and department heads, giving you access to:       ✔ A weekly podcast series breaking down one book for municipal applications      ✔ Daily blog reflections and implementation tools      ✔ Our live, weekly, virtual mastermind session      ✔ Monthly webinars with relevant training from local gov leaders ➡ Learn more at www.HaltingWinter.com/MLDC Resources Mentioned Book: Multipliers by Liz Wiseman Connect with Seth Winterhalter LinkedIn: www.linkedin.com/in/sethwinterhalter Website: www.HaltingWinter.com

Patrick Bryant: Relationships Before ResultsThe Hidden Key to Organizational and Community Success *]:pointer-events-auto scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]" dir="auto" tabindex="-1" data-turn-id= "7f0aa905-d803-4481-9e44-c1a088a011df" data-testid= "conversation-turn-12" data-scroll-anchor="true" data-turn= "assistant"> Episode 346 of The HaltingWinter Podcast Brought to you by Tyler Technologies In this episode of The HaltingWinter Podcast, Seth Winterhalter sits down with Patrick Bryant, City Manager in Avondale Estates, Georgia, who shares his journey from growing up in a politically engaged family in Alabama to serving communities across Nevada, California, Alabama, and Georgia. Along the way, he discovered that successful local government leadership is about far more than policies, plans, and projects; it's about people. Patrick reflects on the mentors who shaped his career, including legendary city managers Sam Gaston, Ken Pulskamp, and Ken Striplin, and discusses how investing in relationships opened doors, accelerated his growth, and continues to influence his leadership philosophy today. He also shares the remarkable story of Avondale Estates' transformation. Through strategic planning, collaboration, and long-term thinking, the city has doubled its value in just seven years while creating a more sustainable future for residents and businesses alike. Whether you're a city manager, department director, aspiring leader, or someone passionate about building stronger communities, this conversation offers practical wisdom on leadership, culture, economic development, and the power of investing in people. About Patrick BryantPatrick Bryant serves as the City Manager of Avondale Estates, Georgia. Since joining the city in 2018, he has helped lead significant community and economic development initiatives that have strengthened the city's long-term sustainability and revitalized its downtown. Prior to Avondale Estates, Patrick served as City Manager of Talladega, Alabama, and held leadership roles with the City of Santa Clarita, California, and Douglas County, Nevada. He is passionate about mentorship, organizational culture, and helping communities thrive through strong leadership and strategic vision. This Episode is Sponsored by: Tyler Technologies – the nation's leading provider of software solutions designed specifically for the public sector and local government. Learn more at https://tylertech.com/winter The Municipal Leadership Development Circle (MLDC) is a global community for local government leaders who want ongoing support, practical insights, and a trusted peer network to help them lead with clarity and conviction. Learn more at https://haltingwinter.com/MLDC Connect With Seth Winterhalter Seth Winterhalter is a keynote speaker, executive coach, and President of HaltingWinter Municipal Solutions. As host of The HaltingWinter Podcast, he shines a spotlight on the people behind local government, sharing the inspiring stories of city and county leaders from across the nation to elevate the profession, encourage those who serve, and inspire the next generation to pursue meaningful careers in public service. LinkedIn: https://www.linkedin.com/in/sethwinterhalter Website: https://www.HaltingWinter.com

Jeff Niten: Building Beyond TodayWhy Great Communities Require Long-Term Thinking *]:pointer-events-auto scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]" dir="auto" tabindex="-1" data-turn-id= "7f0aa905-d803-4481-9e44-c1a088a011df" data-testid= "conversation-turn-12" data-scroll-anchor="true" data-turn= "assistant"> Episode 346 of The HaltingWinter Podcast Brought to you by Tyler Technologies In this episode of The HaltingWinter Podcast, Seth Winterhalter sits down with Jeff Niten, City Manager of Mountlake Terrace, Washington, to explore what it takes to lead a community with the future in mind. Jeff's journey into local government began far from city hall. Growing up as the son of an Army drill sergeant, he learned discipline, service, and adaptability through a childhood that took him from Alaska to South Carolina to Southern California. What started as an interest in public policy and urban planning eventually led him through county government, community development, and city management. Throughout the conversation, Jeff shares lessons learned from helping rapidly growing communities navigate development, infrastructure, financial sustainability, and long-term planning. He discusses why professional local government leadership matters, the challenges cities face when growth outpaces resources, and how leaders must often make decisions today that won't reveal their full impact for decades. Jeff also offers valuable insights on building trust with elected officials and residents, empowering staff to lead, breaking down organizational silos, and creating a culture where innovation is encouraged rather than feared. Whether you're a city manager, department director, elected official, or aspiring local government leader, this conversation is a powerful reminder that great communities aren't built by reacting to today's challenges alone—they are built by leaders willing to think beyond today. About Jeff NitenJeff Niten is the City Manager of Mountlake Terrace, Washington, with more than two decades of experience in local government leadership, planning, and community development. Throughout his career, he has helped communities navigate growth, infrastructure challenges, financial sustainability, and long-term planning. Passionate about public service, Jeff is known for his commitment to transparency, empowering staff, and building communities that thrive not just today, but for generations to come. This Episode is Sponsored by: Tyler Technologies – the nation's leading provider of software solutions designed specifically for the public sector and local government. Learn more at https://tylertech.com/winter The Municipal Leadership Development Circle (MLDC) is a global community for local government leaders who want ongoing support, practical insights, and a trusted peer network to help them lead with clarity and conviction. Learn more at https://haltingwinter.com/MLDC Connect With Seth Winterhalter Seth Winterhalter is a keynote speaker, executive coach, and President of HaltingWinter Municipal Solutions. As host of The HaltingWinter Podcast, he shines a spotlight on the people behind local government, sharing the inspiring stories of city and county leaders from across the nation to elevate the profession, encourage those who serve, and inspire the next generation to pursue meaningful careers in public service. LinkedIn: https://www.linkedin.com/in/sethwinterhalter Website: https://www.HaltingWinter.com

Show Notes: MLDC Book of the Week – No Rules RulesEpisode 345 of The HaltingWinter Podcast _*]:min-w-0 gap-3"> _*]:min-w-0 gap-3"> Most local government organizations have plenty of processes. What they're often missing is trust; the kind that comes from a leader who shares the full picture, creates enough safety that people tell the truth, and has built a team capable of handling both. This week on the HaltingWinter Podcast, Seth Winterhalter digs into No Rules Rules by Reed Hastings and Erin Meyer, the book that pulls back the curtain on the organizational culture that allowed Netflix to reinvent itself four times over. The framework Hastings built runs on three principles: talent density, radical candor, and leading with context instead of control. Seth unpacks each one and translates it directly into the realities of local government leadership. Join the MLDC for the Complete 5-Part Series The Municipal Leadership Development Circle (MLDC) is a network of local government leaders from across North America, including city/county managers, administrators, and department heads, giving you access to:       ✔ A weekly podcast series breaking down one book for municipal applications      ✔ Daily blog reflections and implementation tools      ✔ Our live, weekly, virtual mastermind session      ✔ Monthly webinars with relevant training from local gov leaders ➡ Learn more at www.HaltingWinter.com/MLDC Resources Mentioned Book: No Rule Rules by Reed Hastings & Erin Meyer Connect with Seth Winterhalter LinkedIn: www.linkedin.com/in/sethwinterhalter Website: www.HaltingWinter.com

Katelyn Zeits: Beyond the Corner OfficeHow Relationships Transform Organizational Culture *]:pointer-events-auto scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]" dir="auto" tabindex="-1" data-turn-id= "7f0aa905-d803-4481-9e44-c1a088a011df" data-testid= "conversation-turn-12" data-scroll-anchor="true" data-turn= "assistant"> Episode 344 of The HaltingWinter Podcast Brought to you by Tyler Technologies What if transforming organizational culture isn't about policies, strategic plans, or organizational charts, but about relationships? In this episode of The HaltingWinter Podcast, Seth Winterhalter sits down with Katelyn Zeits, County Administrator for Benzie County, Michigan, to explore the leadership lessons she's learned from a childhood on a dairy farm, a career that began in local government clerking and elections, and her journey to becoming the first female County Administrator in Benzie County's history. Katelyn shares how growing up in a family deeply rooted in public service shaped her passion for community, why she believes local government must do a better job of introducing young people to public service careers, and how a culture transformation effort began with a simple realization: employees were afraid to walk into the administrator's office. From building trust within an organization to fostering collaboration across townships, villages, elected offices, and community partners, Katelyn offers a practical and inspiring look at what it means to lead with humility, accessibility, and purpose. Whether you're a city manager, county administrator, department director, or emerging leader, this conversation is a powerful reminder that the strongest organizations are built on relationships. About Katelyn ZeitsKatelyn Zeits serves as the County Administrator for Benzie County, Michigan, where she leads organizational operations and strategic initiatives while fostering a culture of collaboration and service. A lifelong advocate for public service, Katelyn is passionate about developing future local government leaders, strengthening organizational culture, and helping communities thrive through strong relationships and shared purpose. This Episode is Sponsored by: Tyler Technologies – the nation's leading provider of software solutions designed specifically for the public sector and local government. Learn more at https://tylertech.com/winter The Municipal Leadership Development Circle (MLDC) is a global community for local government leaders who want ongoing support, practical insights, and a trusted peer network to help them lead with clarity and conviction. Learn more at https://haltingwinter.com/MLDC Connect With Seth Winterhalter Seth Winterhalter is a keynote speaker, executive coach, and President of HaltingWinter Municipal Solutions. As host of The HaltingWinter Podcast, he shines a spotlight on the people behind local government, sharing the inspiring stories of city and county leaders from across the nation to elevate the profession, encourage those who serve, and inspire the next generation to pursue meaningful careers in public service. LinkedIn: https://www.linkedin.com/in/sethwinterhalter Website: https://www.HaltingWinter.com

Scottie Harris: Calm in the ChaosLeading a Community Through Crisis, Recovery, and Uncertainty *]:pointer-events-auto scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]" dir="auto" tabindex="-1" data-turn-id= "7f0aa905-d803-4481-9e44-c1a088a011df" data-testid= "conversation-turn-12" data-scroll-anchor="true" data-turn= "assistant"> Episode 343 of The HaltingWinter Podcast Brought to you by Tyler Technologies What does leadership look like when the phones stop working, the roads wash away, and an entire community is looking for answers? In this episode of The HaltingWinter Podcast, Seth Winterhalter sits down with Scottie Harris, Town Manager of Weaverville, North Carolina, whose career has taken him from fire service and military deployments to Iraq and Afghanistan to the front lines of local government leadership during Hurricane Helene. Scottie's journey is anything but conventional. From serving as a firefighter and 911 supervisor to leading emergency operations around the world and ultimately becoming a town manager, his story offers powerful lessons on leadership, preparedness, culture, and public service. Together, Seth and Scottie discuss what it means to lead when circumstances are at their worst, why trust must be built long before a crisis arrives, and how leaders can remain steady when everything around them feels uncertain. About Scottie HarrisScottie Harris is the Town Manager of Weaverville, North Carolina, with more than 30 years of experience in firefighting, emergency management, 911 communications, military service, and municipal leadership. From helping establish fire operations in Iraq and Afghanistan to leading Weaverville through Hurricane Helene and its recovery, Scottie has built a career centered on service, preparedness, and community resilience. He was recently recognized by the North Carolina League of Municipalities with a Certificate of Municipal Excellence at its CityVision Conference. This Episode is Sponsored by: Tyler Technologies – the nation's leading provider of software solutions designed specifically for the public sector and local government. Learn more at https://tylertech.com/winter The Municipal Leadership Development Circle (MLDC) is a global community for local government leaders who want ongoing support, practical insights, and a trusted peer network to help them lead with clarity and conviction. Learn more at https://haltingwinter.com/MLDC Connect With Seth Winterhalter Seth Winterhalter is a keynote speaker, executive coach, and President of HaltingWinter Municipal Solutions. As host of The HaltingWinter Podcast, he shines a spotlight on the people behind local government, sharing the inspiring stories of city and county leaders from across the nation to elevate the profession, encourage those who serve, and inspire the next generation to pursue meaningful careers in public service. LinkedIn: https://www.linkedin.com/in/sethwinterhalter Website: https://www.HaltingWinter.com

Show Notes: MLDC Book of the Week – Primed to PerformEpisode 342 of The HaltingWinter Podcast _*]:min-w-0 gap-3"> _*]:min-w-0 gap-3"> Why do your people come to work? Not what you hope the answer is; the real answer. The motive that actually drives them every day. In this episode, Seth Winterhalter introduces Primed to Perform by Neel Doshi and Lindsay McGregor, this week's book inside the MLDC, and unpacks why local government leaders need to pay attention to the science of motivation if they want to build cultures that actually perform. Doshi and McGregor identify six motives that drive every employee. Three of them build performance. Three of them destroy it. And the environments local government leaders operate in — public scrutiny, civil service systems, constrained compensation — naturally generate the wrong three. Join the MLDC for the Complete 5-Part Series The Municipal Leadership Development Circle (MLDC) is a network of local government leaders from across North America, including city/county managers, administrators, and department heads, giving you access to:       ✔ A weekly podcast series breaking down one book for municipal applications      ✔ Daily blog reflections and implementation tools      ✔ Our live, weekly, virtual mastermind session      ✔ Monthly webinars with relevant training from local gov leaders ➡ Learn more at www.HaltingWinter.com/MLDC Resources Mentioned Book: Primed to Perform by Neel Doshi & Lindsay McGregor Connect with Seth Winterhalter LinkedIn: www.linkedin.com/in/sethwinterhalter Website: www.HaltingWinter.com

Dean Huard: The Second MissionWhy Veterans Belong in Local Government *]:pointer-events-auto scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]" dir="auto" tabindex="-1" data-turn-id= "7f0aa905-d803-4481-9e44-c1a088a011df" data-testid= "conversation-turn-12" data-scroll-anchor="true" data-turn= "assistant"> Episode 341 of The HaltingWinter Podcast Brought to you by Tyler Technologies What happens when a military career ends but the desire to serve remains? In this episode of The HaltingWinter Podcast, Seth Winterhalter sits down with former Army Lieutenant Colonel and former city manager Dean Huard to discuss leadership, purpose, transition, and why local government may be one of the best-kept secrets for veterans looking for their next mission. Dean's journey has taken him from growing up in a Coast Guard family, to serving more than three decades in the military, to leading a Texas municipality, and ultimately into consulting and advocacy work supporting state and local governments. Along the way, he experienced career setbacks, health challenges, and difficult transitions that tested his resilience and reshaped his perspective on service. Together, Seth and Dean explore the surprising similarities between military leadership and municipal leadership, the untapped potential veterans bring to local government, and why communities benefit when experienced leaders continue serving beyond the uniform. Whether you're a veteran exploring your next chapter, a city manager looking to build stronger teams, or a local government leader seeking encouragement, Dean's story is a powerful reminder that service doesn't end when one career closes—it simply finds a new mission. About Dean Huard Dean Huard is a retired Army Lieutenant Colonel, former city manager, and senior consultant specializing in state and local government engagement. Throughout his career, he has served in military, corporate, and municipal leadership roles, bringing a unique perspective on leadership, service, and organizational effectiveness. Dean is passionate about helping veterans successfully transition into local government careers and strengthening the connection between public service and community impact. Connect with Dean Huard: https://www.linkedin.com/in/dean-huard Sponsored by: Tyler Technologies – the nation's leading provider of software solutions designed specifically for the public sector and local government. Learn more at https://tylertech.com/winter The Municipal Leadership Development Circle (MLDC) is a global community for local government leaders who want ongoing support, practical insights, and a trusted peer network to help them lead with clarity and conviction. Learn more at https://haltingwinter.com/MLDC Connect with Seth Winterhalter LinkedIn: https://www.linkedin.com/in/sethwinterhalter Website: https://www.HaltingWinter.com

Jordan Villwock: The Culture AdvantageHow Ontario Became America's Top Local Government Workplace *]:pointer-events-auto scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]" dir="auto" tabindex="-1" data-turn-id= "7f0aa905-d803-4481-9e44-c1a088a011df" data-testid= "conversation-turn-12" data-scroll-anchor="true" data-turn= "assistant"> Episode 340 of The HaltingWinter Podcast Brought to you by Tyler Technologies What does it take to build a workplace where people want to stay, grow, and lead? In this episode of The HaltingWinter Podcast, Seth Winterhalter sits down with Jordan Villwock, Deputy City Manager for the City of Ontario, California, to explore the leadership, culture, and intentional employee development practices that helped Ontario earn recognition as the #1 local government workplace in America among organizations with 1,000–2,500 employees. Jordan's journey into local government began as a police dispatcher in Laguna Beach before evolving into roles in emergency management, fire administration, and executive leadership. Along the way, he discovered a passion for developing people, strengthening organizations, and creating systems that help both employees and communities thrive. Together, Seth and Jordan discuss the realities of emergency management, leading through growth, succession planning, employee engagement, and the practical steps Ontario has taken to build a culture that employees are proud to be part of. They talk about: How Ontario became a nationally recognized top workplace Why culture is built through consistency, communication, and intentionality The role strategic planning plays in organizational alignment How Ontario's leadership development programs are preparing the next generation of municipal leaders Why succession planning can no longer be an afterthought in local government The importance of breaking down silos and building collaboration across departments Lessons learned from a career spanning dispatch, emergency management, fire administration, and executive leadership Why employee development is one of the most important investments a city can make Whether you're a city manager, department director, emerging leader, or someone passionate about building stronger organizations, this conversation offers practical ideas for creating a workplace where people can do their best work and grow into their full potential. About Jordan Villwock Jordan Villwock serves as Deputy City Manager for the City of Ontario, California. During his local government career, he has served in public safety, emergency management, fire administration, and executive leadership roles. He is also an adjunct professor in emergency management and was recently recognized by ELGL as a 2026 Top Influencer in Local Government.   Sponsored by: Tyler Technologies – the nation's leading provider of software solutions designed specifically for the public sector and local government. Learn more at https://tylertech.com/winter The Municipal Leadership Development Circle (MLDC) is a global community for local government leaders who want ongoing support, practical insights, and a trusted peer network to help them lead with clarity and conviction. Learn more at https://haltingwinter.com/MLDC Connect with Seth Winterhalter LinkedIn: https://www.linkedin.com/in/sethwinterhalter Website: https://www.HaltingWinter.com

Show Notes: MLDC Book of the Week – Unreasonable HospitalityEpisode 339 of The HaltingWinter Podcast _*]:min-w-0 gap-3"> _*]:min-w-0 gap-3"> What separates a competent organization from one that people actually trust? It's not efficiency. It's not accuracy. It's not even innovation. _*]:min-w-0 gap-3"> According to Will Guidara, former co-owner of Eleven Madison Park (once named the best restaurant in the world), the answer is hospitality. And there's a critical difference between hospitality and service that most leaders have never stopped to consider. _*]:min-w-0 gap-3"> In this episode, Seth Winterhalter continues a 3-month series inside the MLDC focused on organizational culture by exploring the central ideas from Guidara's Unreasonable Hospitality: The Remarkable Power of Giving People More Than They Expect and making the case for why this book belongs on every local government leader's desk. _*]:min-w-0 gap-3"> Local government is extraordinarily good at service delivery. But service alone doesn't build trust. This episode explores what does and why the answer is both more demanding and more achievable than most leaders expect. Join the MLDC for the Complete 5-Part Series The Municipal Leadership Development Circle (MLDC) is a network of local government leaders from across North America, including city/county managers, administrators, and department heads, giving you access to:       ✔ A weekly podcast series breaking down one book for municipal applications      ✔ Daily blog reflections and implementation tools      ✔ Our live, weekly, virtual mastermind session      ✔ Monthly webinars with relevant training from local gov leaders ➡ Learn more at www.HaltingWinter.com/MLDC Resources Mentioned Book: Unreasonable Hospitality by Will Guiadara Connect with Seth Winterhalter LinkedIn: www.linkedin.com/in/sethwinterhalter Website: www.HaltingWinter.com

Leonard Hernandez: More Than Books and BuildingsHow Libraries and Counties Create Community *]:pointer-events-auto scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]" dir="auto" tabindex="-1" data-turn-id= "7f0aa905-d803-4481-9e44-c1a088a011df" data-testid= "conversation-turn-12" data-scroll-anchor="true" data-turn= "assistant"> Episode 338 of The HaltingWinter Podcast Brought to you by Tyler Technologies What do libraries, museums, parks, and county government have in common? Far more than most people realize. In this episode, Seth Winterhalter sits down with Leonard Hernandez (County Manager in Thurston County, Washington) to explore the often unseen role counties play in shaping thriving communities and how public spaces like libraries can become some of the most powerful tools for connection, learning, and belonging. Leonard shares his remarkable journey from shelving books as a library page in Southern California to leading one of Washington State's fastest-growing counties. Along the way, the conversation dives into the evolution of libraries from quiet book repositories into vibrant community hubs, the importance of collaboration across local government, and the small moments of encouragement that can change the trajectory of a person's life and leadership. They also unpack: Why counties are one of the most misunderstood levels of government How local government can foster belonging through public spaces The connection between literacy, opportunity, and community outcomes What the pandemic revealed about communication and collaboration in government Why curiosity and creativity are essential leadership skills How Thurston County is navigating growth, regional partnership, and the future of community development This is a thoughtful and inspiring conversation about the invisible work local government does every day to hold communities together.   Sponsored by: Tyler Technologies – the nation's leading provider of software solutions designed specifically for the public sector and local government. Learn more at https://tylertech.com/winter The Municipal Leadership Development Circle (MLDC) is a global community for local government leaders who want ongoing support, practical insights, and a trusted peer network to help them lead with clarity and conviction. Learn more at https://haltingwinter.com/MLDC Connect with Seth Winterhalter LinkedIn: https://www.linkedin.com/in/sethwinterhalter Website: https://www.HaltingWinter.com

Mike Winder: The City Hall People Actually Want to VisitRethinking Community, Communication, and Civic Trust *]:pointer-events-auto scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]" dir="auto" tabindex="-1" data-turn-id= "7f0aa905-d803-4481-9e44-c1a088a011df" data-testid= "conversation-turn-12" data-scroll-anchor="true" data-turn= "assistant"> Episode 337 of The HaltingWinter Podcast Brought to you by Tyler Technologies What if City Hall became one of the most engaging places in the community instead of one of the most intimidating? In this episode of The HaltingWinter Podcast, Seth sits down with Mike Winder—recently recognized as one of America's 250 Public Service Champions—to explore how local government can move beyond simply delivering services and begin intentionally creating belonging, trust, and community connection. Mike shares his unconventional journey from growing up in a fifth-generation dairy family to serving as a city councilmember, mayor, state legislator, economic development director, and ultimately city manager of one of Utah's newest cities. Together, they discuss: Why local government is still the most impactful level of government How cities can foster belonging in an increasingly disconnected culture The importance of storytelling and communication in rebuilding civic trust Why City Hall should feel welcoming, engaging, and alive The creation of Millcreek Common and a City Hall designed as a true community destination How intentional culture-building strengthens both organizations and communities Practical ways local leaders can create connection without massive budgets The challenge of leadership boundaries and protecting personal well-being in public service This conversation is filled with practical ideas, hopeful vision, and a refreshing reminder that local government still has the power to shape everyday life in meaningful ways. Sponsored by: Tyler Technologies – the nation's leading provider of software solutions designed specifically for the public sector and local government. Learn more at https://tylertech.com/winter The Municipal Leadership Development Circle (MLDC) is a global community for local government leaders who want ongoing support, practical insights, and a trusted peer network to help them lead with clarity and conviction. Learn more at https://haltingwinter.com/MLDC Connect with Seth Winterhalter LinkedIn: https://www.linkedin.com/in/sethwinterhalter Website: https://www.HaltingWinter.com

Show Notes: MLDC Book of the Week – An Everyone CultureEpisode 336 of The HaltingWinter Podcast _*]:min-w-0 gap-3"> Most local government leaders will tell you they're committed to developing their people. And they mean it. But in An Everyone Culture, Harvard researchers Robert Kegan and Lisa Lahey make a case that confronts the reality facing most leaders: the way nearly every organization is built — including yours — is quietly working against the very development you're trying to create. The culprit is what Kegan and Lahey call the second job. It's the invisible work your people are doing on top of their actual job — covering weaknesses, managing impressions, performing competence for the council, for peers, for the public. Nobody assigned it. Nobody talks about it. But it's happening in your organization right now, and it's draining the energy and capacity your team needs to do their best work. In this episode, Seth Winterhalter unpacks the central idea behind Kegan and Lahey's Deliberately Developmental Organization (DDO), a workplace where growth isn't a program or a perk, but the way the organization actually runs. He walks through what that means specifically in the context of local government, where civil service systems, elected oversight, and public scrutiny create real barriers to the kind of culture the book describes and why those barriers make the work more urgent, not less. Join the MLDC for the Complete 5-Part Series The Municipal Leadership Development Circle (MLDC) is a network of local government leaders from across North America, including city/county managers, administrators, and department heads, giving you access to:       ✔ A weekly podcast series breaking down one book for municipal applications      ✔ Daily blog reflections and implementation tools      ✔ Our live, weekly, virtual mastermind session      ✔ Monthly webinars with relevant training from local gov leaders ➡ Learn more at www.HaltingWinter.com/MLDC Resources Mentioned Book: An Everyone Culture by Robert Kegan & Lisa Lahey Connect with Seth Winterhalter LinkedIn: www.linkedin.com/in/sethwinterhalter Website: www.HaltingWinter.com

Paz Gomez: The Mission Behind Public WorksFrom Navy Engineering to Building Thriving Communities *]:pointer-events-auto scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]" dir="auto" tabindex="-1" data-turn-id= "7f0aa905-d803-4481-9e44-c1a088a011df" data-testid= "conversation-turn-12" data-scroll-anchor="true" data-turn= "assistant"> Episode 335 of The HaltingWinter Podcast Brought to you by Tyler Technologies During National Public Works Week, we're highlighting the people and stories behind the infrastructure that keeps our communities moving forward every single day. In this episode of The HaltingWinter Podcast, Seth Winterhalter sits down with Paz Gomez, Deputy City Manager overseeing Public Works for the City of Carlsbad, California, and one of the American Public Works Association's Top 10 Public Works Leaders of 2025. From growing up in a Filipino Navy family to serving as a commanding officer in the U.S. Navy Civil Engineer Corps, Paz shares a remarkable journey of leadership, engineering, service, and community impact. The conversation explores the hidden realities of public works leadership, the similarities between military bases and city operations, the importance of breaking down silos across departments, and why the future of local government depends on developing the next generation of leaders. This episode is a powerful reminder that public works is about far more than roads, pipes, and projects. It's about building communities where people can thrive. Whether you serve in public works, utilities, engineering, administration, or community leadership, this conversation will leave you with a deeper appreciation for the people quietly building and sustaining the places we call home.   Sponsored by: Tyler Technologies – the nation's leading provider of software solutions designed specifically for the public sector and local government. Learn more at https://tylertech.com/winter The Municipal Leadership Development Circle (MLDC) is a global community for local government leaders who want ongoing support, practical insights, and a trusted peer network to help them lead with clarity and conviction. Learn more at https://haltingwinter.com/MLDC Connect with Seth Winterhalter LinkedIn: https://www.linkedin.com/in/sethwinterhalter Website: https://www.HaltingWinter.com

Julie Underwood: Building More Than InfrastructureWhy Public Works Must Build People, Not Just Projects *]:pointer-events-auto scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]" dir="auto" tabindex="-1" data-turn-id= "7f0aa905-d803-4481-9e44-c1a088a011df" data-testid= "conversation-turn-12" data-scroll-anchor="true" data-turn= "assistant"> Episode 334 of The HaltingWinter Podcast Brought to you by Tyler Technologies Julie Underwood's journey into local government leadership is anything but ordinary. Born in Vietnam and raised in the American South, Julie shares how identity, belonging, and resilience shaped both her life and leadership philosophy. From serving as city manager in multiple communities to now leading Public Works for the City of Kirkland, Washington, Julie offers a powerful perspective on the human side of municipal leadership and the often-overlooked work that keeps communities thriving. In this National Public Works Week episode, Seth and Julie explore the leadership pipeline crisis facing local government, why technical expertise alone does not prepare someone to lead people, and the urgent need to intentionally develop the next generation of municipal leaders. The conversation also highlights the incredible impact of public works professionals—from transportation and utilities to infrastructure, redevelopment, and community experience—and why this work is about far more than potholes and pavement. Julie also shares the story behind the Northwest Women's Leadership Academy, a program she helped launch to support and accelerate women into leadership roles across local government. This episode is a conversation about service, leadership, growth, belonging, and the people building communities every single day. Sponsored by: Tyler Technologies – the nation's leading provider of software solutions designed specifically for the public sector and local government. Learn more at https://tylertech.com/winter The Municipal Leadership Development Circle (MLDC) is a global community for local government leaders who want ongoing support, practical insights, and a trusted peer network to help them lead with clarity and conviction. Learn more at https://haltingwinter.com/MLDC Connect with Seth Winterhalter LinkedIn: https://www.linkedin.com/in/sethwinterhalter Website: https://www.HaltingWinter.com

Show Notes: MLDC Book of the Week – BelongingEpisode 333 of The HaltingWinter Podcast _*]:min-w-0 gap-3"> What if the biggest thing holding your team back has nothing to do with skills, systems, or strategy? In this episode, Seth Winterhalter digs into Belonging by Owen Eastwood, the performance coach behind the England Football team, NATO's Command Group, and the British Olympic team, and why his central argument should be strongly considered by every local government leader: belonging isn't a soft concept. It is the foundational condition for human performance. Seth unpacks three ideas from the book that hit differently in a local government context: the Us Story and your responsibility as the storyteller-in-chief for your organization, the silent dance and the invisible signals you're sending every single day, and why belonging has to come before performance, not after it. If you lead a city, county, or public agency and you've ever wondered why talented people disengage, why new employees take so long to find their footing, or why your teams don't quite move like a connected whole, this episode and book are for you. Join the MLDC for the Complete 5-Part Series The Municipal Leadership Development Circle (MLDC) is a network of local government leaders from across North America, including city/county managers, administrators, and department heads, giving you access to:       ✔ A weekly podcast series breaking down one book for municipal applications      ✔ Daily blog reflections and implementation tools      ✔ Our live, weekly, virtual mastermind session      ✔ Monthly webinars with relevant training from local gov leaders ➡ Learn more at www.HaltingWinter.com/MLDC Resources Mentioned Book: Belonging by Owen Eastwood Connect with Seth Winterhalter LinkedIn: www.linkedin.com/in/sethwinterhalter Website: www.HaltingWinter.com

Kathy Hodgson: When You're Not Ready, But You Lead AnywayThe Reality of Growing Into the Role of City Manager *]:pointer-events-auto scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]" dir="auto" tabindex="-1" data-turn-id= "7f0aa905-d803-4481-9e44-c1a088a011df" data-testid= "conversation-turn-12" data-scroll-anchor="true" data-turn= "assistant"> Episode 332 of The HaltingWinter Podcast Brought to you by Tyler Technologies What happens when you step into the biggest leadership role of your career…and realize you're not ready? In this episode, Kathy Hodgson—longtime City Manager of Lakewood, Colorado—shares the honest story of growing into leadership in real time. From starting as a teenage lifeguard to leading one of the largest cities in the state, her journey isn't built on a perfect plan; it's built on saying yes, learning fast, and leading through uncertainty. Kathy opens up about the overwhelming early days of city management, the imposter syndrome that comes with the role, and how she leaned on her team to find her footing. She reflects on the values that shaped her leadership—fairness, forgiveness, and treating people with dignity—and why those matter more than ever in today's environment. The conversation also explores how the job has changed. Issues like homelessness, incivility, and political polarization have reshaped what it means to lead at the local level, placing city managers at the center of some of the most complex challenges facing communities today. This episode is a reminder that leadership isn't about having all the answers. It's about being willing to step in, stay steady, and grow into the responsibility. Sponsored by: Tyler Technologies – the nation's leading provider of software solutions designed specifically for the public sector and local government. Learn more at https://tylertech.com/winter The Municipal Leadership Development Circle (MLDC) is a global community for local government leaders who want ongoing support, practical insights, and a trusted peer network to help them lead with clarity and conviction. Learn more at https://haltingwinter.com/MLDC Connect with Seth Winterhalter LinkedIn: https://www.linkedin.com/in/sethwinterhalter Website: https://www.HaltingWinter.com

Christopher Wren: Similar Roles, Different RealitiesThe Shift from Service Delivery to System-Level Leadership *]:pointer-events-auto scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]" dir="auto" tabindex="-1" data-turn-id= "7f0aa905-d803-4481-9e44-c1a088a011df" data-testid= "conversation-turn-12" data-scroll-anchor="true" data-turn= "assistant"> Episode 331 of The HaltingWinter Podcast Brought to you by Tyler Technologies Most people assume that city and county leadership are essentially the same role, just at different scales. They're not. In this episode, Christopher Wren, County Administrator of Newaygo County, Michigan, shares the critical distinction that changed how he leads: cities are built on service delivery, while counties operate through systems. Christopher walks through his journey from city management to the private sector and back into public service at the county level, offering a rare perspective on how leadership changes when the work becomes less about direct control and more about coordination, influence, and trust. We explore the realities most people never see: Why local government remains one of the least understood professions and what that's costing us The pressure, responsibility, and unpredictability behind everyday decisions How early crises shaped his leadership approach and decision-making The challenge of leading across elected officials, departments, and jurisdictions Why presence, not position, is what builds trust inside an organization How he navigated burnout and what it took to come back differently This conversation is a clear reminder: leadership in local government isn't about having all the answers. It's about building the systems and the people that make the work possible. Sponsored by: Tyler Technologies – the nation's leading provider of software solutions designed specifically for the public sector and local government. Learn more at https://tylertech.com/winter The Municipal Leadership Development Circle (MLDC) is a global community for local government leaders who want ongoing support, practical insights, and a trusted peer network to help them lead without burning out. Learn more at https://haltingwinter.com/MLDC Connect with Seth Winterhalter LinkedIn: https://www.linkedin.com/in/sethwinterhalter Website: https://www.HaltingWinter.com

Show Notes: MLDC Book of the Week – Team of TeamsEpisode 330 of The HaltingWinter Podcast _*]:min-w-0 gap-3"> In this episode, Seth Winterhalter breaks down Team of Teams by General Stanley McChrystal and makes the case that the most important leadership lesson from one of history's most elite military forces has nothing to do with combat. It has everything to do with the structure you've built and whether it's designed for the world you're actually leading in. McChrystal's central diagnosis: large, well-resourced organizations lose not because of incompetence, but because they're optimized for efficiency in environments that demand adaptability. Sound familiar? If you're managing a city or county through shifting council priorities, budget constraints, and a community that expects real-time responsiveness, you're operating in exactly the kind of complex environment McChrystal is describing. Seth explores three ideas from the book that translate directly to local government leadership: shared consciousness — what it means for your departments to actually understand each other's work; empowered execution — how to push decisions down to the people with the best real-time information without losing accountability; and the leader as gardener — the shift from controlling outcomes to cultivating the conditions that produce them. Join the MLDC for the Complete 5-Part Series The Municipal Leadership Development Circle (MLDC) is a network of local government leaders from across North America, including city/county managers, administrators, and department heads, giving you access to:       ✔ A weekly podcast series breaking down one book for municipal applications      ✔ Daily blog reflections and implementation tools      ✔ Our live, weekly, virtual mastermind session      ✔ Monthly webinars with relevant training from local gov leaders ➡ Learn more at www.HaltingWinter.com/MLDC Resources Mentioned Book: Team of Teams by General Stanley McChrystal Connect with Seth Winterhalter LinkedIn: www.linkedin.com/in/sethwinterhalter Website: www.HaltingWinter.com

Justin Hopkins: Before the Tap Runs DryWhat Leaders Need to Know About Growth, Scarcity, and the Future of Water *]:pointer-events-auto scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]" dir="auto" tabindex="-1" data-turn-id= "7f0aa905-d803-4481-9e44-c1a088a011df" data-testid= "conversation-turn-12" data-scroll-anchor="true" data-turn= "assistant"> Episode 329 of The HaltingWinter Podcast Brought to you by Tyler Technologies Most people don't think about water…until they have to. But behind every faucet, every development project, and every growing community is a system under pressure and one that most residents will never see. In this episode, Seth Winterhalter sits down with Justin Hopkins, General Manager of the Stockton East Water District, to pull back the curtain on the complex world of water in local government. From aging infrastructure and groundwater depletion to regulatory pressure and explosive growth, Justin shares what it actually takes to keep water flowing and what happens when the math no longer works. As communities continue to expand and resources become more constrained, the conversation around water is no longer just operational; it's strategic. And for local leaders, it's becoming one of the defining challenges of the next generation. This episode also highlights Drinking Water Week (May 3–9, 2026), an initiative led by the American Water Works Association to recognize the essential role water professionals play in protecting public health and supporting thriving communities. If you're a city manager, department head, or public sector leader navigating growth, infrastructure, or long-term planning, this is a conversation you can't afford to ignore. Sponsored by: Tyler Technologies – the nation's leading provider of software solutions designed specifically for the public sector and local government. Learn more at https://tylertech.com/winter The Municipal Leadership Development Circle (MLDC) is a global community for local government leaders who want ongoing support, practical insights, and a trusted peer network to help them lead with clarity and conviction. Learn more at https://haltingwinter.com/MLDC Connect with Seth Winterhalter LinkedIn: https://www.linkedin.com/in/sethwinterhalter Website: https://www.HaltingWinter.com

Lisa Garcia: Not Just a ClerkThe Leadership, Influence, and Impact Behind the Title *]:pointer-events-auto scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]" dir="auto" tabindex="-1" data-turn-id= "7f0aa905-d803-4481-9e44-c1a088a011df" data-testid= "conversation-turn-12" data-scroll-anchor="true" data-turn= "assistant"> Episode 328 of The HaltingWinter Podcast Brought to you by Tyler Technologies May 3 through May 9, 2026, marks the 57th Annual Professional Municipal Clerks Week, and there's no better time to shine a light on one of the most essential and often overlooked roles in local government. In this episode, Seth Winterhalter sits down with Lisa Garcia, Clerk and Deputy Manager for the Town of Florence, Arizona, whose 30+ year career tells a story most people never hear, but every community depends on. From her early days navigating uncertainty to becoming a nationally recognized leader and past president of the International Institute of Municipal Clerks (IIMC), Lisa shares what it really means to serve at the center of local government. This conversation goes far beyond the title. You'll hear: Why the municipal clerk role is far more than most people realize How local government leaders grow into roles they were never fully prepared for The power of mentorship, community, and continuous learning What transparency actually looks like behind the scenes How communication—and lack of it—shapes public trust The rising challenge of incivility and what leaders can do about it Why local government is not just a job, but a calling Lisa also shares one of the most practical leadership exercises you'll hear all year, something every leader should be doing, but almost no one is. This week, take a moment to recognize and thank the municipal clerks in your community...the ones working behind the scenes to bring order, transparency, and continuity to the work that keeps our cities running. Sponsored by: Tyler Technologies – the nation's leading provider of software solutions designed specifically for the public sector and local government. Learn more at https://tylertech.com/winter The Municipal Leadership Development Circle (MLDC) is a global community for local government leaders who want ongoing support, practical insights, and a trusted peer network to help them lead with clarity and conviction. Learn more at https://haltingwinter.com/MLDC Connect with Seth Winterhalter LinkedIn: https://www.linkedin.com/in/sethwinterhalter Website: https://www.HaltingWinter.com

Show Notes: MLDC Book of the Week – The Five Dysfunctions of a TeamEpisode 327 of The HaltingWinter Podcast _*]:min-w-0 gap-3"> Most leadership teams look functional on the surface. Meetings happen. Decisions get made. People stay professional. But if your most important initiatives keep stalling, if the hard conversations keep happening everywhere except the room where they need to happen, and if you've quietly become the only person holding the whole operation together, the problem probably isn't strategy, budget, or staffing. It's the team. In this week's MLDC book, we dig into Patrick Lencioni's The Five Dysfunctions of a Team — one of the most important leadership books written in the last two decades — and run it straight through the realities of local government. Lencioni's model is built on a five-layer pyramid, and every layer compounds on the one below it. Absent trust produces conflict avoidance. Conflict avoidance produces shallow commitment. Shallow commitment kills peer accountability. And without accountability, teams drift toward protecting their own corner of the organization instead of delivering for the community they serve. Every one of those dysfunctions hits differently when you're operating in a fishbowl, managing directors who've been in their seats longer than you've been their manager, and navigating elected oversight that can turn an internal disagreement into a public agenda item. Join the MLDC for the Complete 5-Part Series The Municipal Leadership Development Circle (MLDC) is a network of local government leaders from across North America, including city/county managers, administrators, and department heads, giving you access to:       ✔ A weekly podcast series breaking down one book for municipal applications      ✔ Daily blog reflections and implementation tools      ✔ Our live, weekly, virtual mastermind session      ✔ Monthly webinars with relevant training from local gov leaders ➡ Learn more at www.HaltingWinter.com/MLDC Resources Mentioned Book: The Five Dysfunctions of a Team by Patrick Lencioni Connect with Seth Winterhalter LinkedIn: www.linkedin.com/in/sethwinterhalter Website: www.HaltingWinter.com

Chase Bruton: Earning Respect, Not Demanding ItHow Jiu-Jitsu Shapes Leadership in an Increasingly Uncivil World *]:pointer-events-auto scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]" dir="auto" tabindex="-1" data-turn-id= "7f0aa905-d803-4481-9e44-c1a088a011df" data-testid= "conversation-turn-12" data-scroll-anchor="true" data-turn= "assistant"> Episode 326 of The HaltingWinter Podcast Brought to you by Tyler Technologies What does Brazilian Jiu-Jitsu have to do with running a town? More than you'd think. In this episode, Town Manager Chase Bruton (Yorktown, Indiana) shares how lessons from the mat—patience, positioning, and staying composed under pressure—have shaped the way he leads in local government. Because in a role where you're navigating public scrutiny, internal dynamics, and rising incivility, force doesn't work. Presence does. Chase reflects on stepping into leadership at a young age, learning to earn trust without relying on authority, and why the most effective leaders don't stay behind a desk; they get out into the community and meet people where they are. From managing day-to-day operations to responding in moments of crisis, this conversation is a grounded look at what leadership actually requires when there's no playbook and no easy wins. If you're leading in today's environment—or preparing to—this episode will challenge how you think about respect, resilience, and what it really means to show up. Sponsored by: Tyler Technologies – the nation's leading provider of software solutions designed specifically for the public sector and local government. Learn more at https://tylertech.com/winter The Municipal Leadership Development Circle (MLDC) is a global community for local government leaders who want ongoing support, practical insights, and a trusted peer network to help them lead with clarity and conviction. Learn more at https://haltingwinter.com/MLDC Connect with Seth Winterhalter LinkedIn: https://www.linkedin.com/in/sethwinterhalter Website: https://www.HaltingWinter.com

Matthew von der Hayden: The Leadership Gap No One Is FixingWhen Technical Experts Are Thrown Into Leadership Unprepared *]:pointer-events-auto scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]" dir="auto" tabindex="-1" data-turn-id= "7f0aa905-d803-4481-9e44-c1a088a011df" data-testid= "conversation-turn-12" data-scroll-anchor="true" data-turn= "assistant"> Episode 325 of The HaltingWinter Podcast Brought to you by Tyler Technologies *]:pointer-events-auto R6Vx5W_threadScrollVars scroll-mb-[calc(var(--scroll-root-safe-area-inset-bottom,0px)+var(--thread-response-height))] scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]" dir="auto" data-turn-id= "request-WEB:f5d404f8-ca3d-4963-9292-ba5aa2b18872-7" data-testid= "conversation-turn-16" data-scroll-anchor="false" data-turn= "assistant"> Most leaders in local government aren't struggling because they lack effort. They're struggling because they were promoted for their skills and never properly trained to lead people. In this episode, Matthew von der Hayden, Township Administrator of Stafford, New Jersey, and one of the National Academy of Public Administration's 250 Public Service Champions, shares his unconventional path from chemist to city hall, and what it taught him about the real leadership gap facing local government today. We talk about the tension between managing the day-to-day and leading for the long-term, why infrastructure decisions no one sees matter the most, and how communication—not policy—is often the starting point for culture change. Matthew also pulls back the curtain on what it actually takes to run a modern municipality: long-range planning, cross-department alignment, building trust with staff and elected officials, and making decisions that impact thousands of lives, often without recognition. Sponsored by: Tyler Technologies – the nation's leading provider of software solutions designed specifically for the public sector and local government. Download their latest e-book on AI for FREE at https://tylertech.com/winter The Municipal Leadership Development Circle (MLDC) is built for local government leaders who were promoted for their skills, but never specifically trained to lead people. It's the development center for leaders across the nation who serve in all types and sizes of local government organizations. Learn more at https://haltingwinter.com/MLDC Connect with Seth Winterhalter LinkedIn: https://www.linkedin.com/in/sethwinterhalter Website: https://www.HaltingWinter.com

Show Notes: MLDC Book of the Week – Never Split the DifferenceEpisode 324 of The HaltingWinter Podcast _*]:min-w-0 gap-3"> Most local government leaders walk into their hardest conversations armed with data, logic, and well-prepared arguments and still walk out without what they needed. In this episode, Seth Winterhalter introduces this week's MLDC book of the week: Never Split the Difference by Chris Voss, a former lead FBI hostage negotiator and founder of The Black Swan Group. Voss spent 24 years negotiating in life-or-death situations, and what he learned turned conventional negotiation wisdom on its head. His core argument: people don't make decisions based on logic. They make decisions based on emotion...and the leaders who understand that get better outcomes in every difficult conversation, from council chambers to union halls to community meetings. This episode breaks down why Voss's framework is unusually powerful for local government leaders, what the book's central reframe means in practice, and how the MLDC is helping members apply these ideas to the specific pressures and constraints of public service leadership. If you want to go deeper on this week's content (daily podcast episodes, implementation guides, and the full framework translated into the local government context), head over to HaltingWinter.com/MLDC to learn more about the MLDC. Join the MLDC for the Complete 5-Part Series The Municipal Leadership Development Circle (MLDC) is a network of local government leaders from across North America, including city/county managers, administrators, and department heads, giving you access to:       ✔ A weekly podcast series breaking down one book for municipal applications      ✔ Daily blog reflections and implementation tools      ✔ Our live, weekly, virtual mastermind session      ✔ Monthly webinars with relevant training from local gov leaders ➡ Learn more at www.HaltingWinter.com/MLDC Resources Mentioned Book: Never Split the Difference by Chris Voss Connect with Seth Winterhalter LinkedIn: www.linkedin.com/in/sethwinterhalter Website: www.HaltingWinter.com

Helen Ramirez: Built in Silos, Stuck in ComplexityWhy Projects Stall, Teams Disconnect, and Progress Slows *]:pointer-events-auto scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]" dir="auto" tabindex="-1" data-turn-id= "7f0aa905-d803-4481-9e44-c1a088a011df" data-testid= "conversation-turn-12" data-scroll-anchor="true" data-turn= "assistant"> Episode 323 of The HaltingWinter Podcast Brought to you by Tyler Technologies Local government doesn't lack effort. It doesn't lack talent. And it certainly doesn't lack good ideas. So why do so many projects stall? Why do teams struggle to stay aligned? And why does progress feel slower than it should? In this episode, Seth Winterhalter sits down with Helen Ramirez, former City Manager of Brownsville, Texas, and now Director of Economic & Local Business Development in San Marcos, to unpack what's really happening behind the scenes. From managing rapid growth and leading through crisis to breaking down silos and building true cross-department collaboration, Helen shares what it actually takes to move a city forward when complexity is unavoidable. Sponsored by: Tyler Technologies – the nation's leading provider of software solutions designed specifically for the public sector and local government. Learn more at https://tylertech.com/winter The Municipal Leadership Development Circle (MLDC) is a global community for local government leaders who want ongoing support, practical insights, and a trusted peer network to help them lead with clarity and conviction. Learn more at https://haltingwinter.com/MLDC Connect with Seth Winterhalter LinkedIn: https://www.linkedin.com/in/sethwinterhalter Website: https://www.HaltingWinter.com

Jesse Muñiz: The Budget Translation ProblemWhy Local Government Struggles to Translate Spending into Impact *]:pointer-events-auto scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]" dir="auto" tabindex="-1" data-turn-id= "7f0aa905-d803-4481-9e44-c1a088a011df" data-testid= "conversation-turn-12" data-scroll-anchor="true" data-turn= "assistant"> Episode 322 of The HaltingWinter Podcast Brought to you by Tyler Technologies Local government leaders don't lack data. They lack clarity on what that data actually means. In this episode, Seth Winterhalter sits down with Jesse Muñiz, Head of Customer Success at Tyler Technologies, to unpack a challenge hiding in plain sight: Most leaders struggle to clearly explain where their money is going or what impact it's actually creating. Not because they're unqualified, but because the system wasn't built for clarity. Jesse shares his journey from auditing local governments to working inside the City of Albuquerque, and now helping cities across the country rethink how they understand, communicate, and align their budgets with what truly matters. This conversation moves beyond theory and into a practical shift: From funding departments to investing in the services that actually drive outcomes. Learn more about Priority Based Budgeting here: TylerTech.com/WINTER Sponsored by: Tyler Technologies – the nation's leading provider of software solutions designed specifically for the public sector and local government. Learn more at https://tylertech.com/winter The Municipal Leadership Development Circle (MLDC) is a global community for local government leaders who want ongoing support, practical insights, and a trusted peer network to help them lead with clarity and conviction. Learn more at https://haltingwinter.com/MLDC Connect with Seth Winterhalter LinkedIn: https://www.linkedin.com/in/sethwinterhalter Website: https://www.HaltingWinter.com

Show Notes: MLDC Book of the Week – Culture RenovationEpisode 321 of The HaltingWinter Podcast _*]:min-w-0 gap-3"> Most culture change efforts in local government fail, not because leaders don't care, but because they're using the wrong approach. In this episode, Seth Winterhalter introduces the key insights from the Culture Renovation by Kevin Oakes, the MLDC book of the week, and why the difference between transforming a culture and renovating one might be the most important leadership distinction you haven't thought enough about. Oakes built this framework on research from nearly 7,700 business professionals across thousands of organizations. What he found is that the leaders who successfully change their cultures don't start from scratch; they keep what's working, deliberately shift what isn't, and do all of it while the organization is still running. For local government leaders working within civil service systems, council oversight, and long-tenured workforces, that's not just a preference. It's the only realistic path forward. In this episode, we get into why the renovation metaphor fits local government better than anything else out there and what it actually looks like to start a culture renovation the right way, before you announce anything, before you launch anything, and before you assume you know what your organization is actually experiencing. If you want to go deeper on this week's content (daily podcast episodes, implementation guides, and the full framework translated into the local government context), head over to HaltingWinter.com/MLDC to learn more about the MLDC. Join the MLDC for the Complete 5-Part Series The Municipal Leadership Development Circle (MLDC) is a network of local government leaders from across North America, including city/county managers, administrators, and department heads, giving you access to:       ✔ A weekly podcast series breaking down one book for municipal applications      ✔ Daily blog reflections and implementation tools      ✔ Our live, weekly, virtual mastermind session      ✔ Monthly webinars with relevant training from local gov leaders ➡ Learn more at www.HaltingWinter.com/MLDC Resources Mentioned Book: Culture Renovation by Kevin Oakes Connect with Seth Winterhalter LinkedIn: www.linkedin.com/in/sethwinterhalter Website: www.HaltingWinter.com

Dwight Boddorf: The Municipal BattlefieldWhat It Takes to Lead, Survive, and Win in Local Government *]:pointer-events-auto scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]" dir="auto" tabindex="-1" data-turn-id= "7f0aa905-d803-4481-9e44-c1a088a011df" data-testid= "conversation-turn-12" data-scroll-anchor="true" data-turn= "assistant"> Episode 320 of The HaltingWinter Podcast Brought to you by Tyler Technologies What does it take to lead when there's no playbook, no margin for error, and the stakes impact thousands? In this episode, Seth Winterhalter sits down with Dwight Boddorf, Borough Manager in Tarentum, Pennsylvania, author of The Municipal Battlefield, and a recent National Academy of Public Administration LocalGov250 Champions Honoree, to explore the realities of leadership in local government, where pressure is constant, resources are limited, and every decision carries incredible weight. Dwight shares his journey from homelessness to the Marine Corps, through combat injury and recovery, and into municipal leadership, offering a perspective shaped by resilience, discipline, and a deep commitment to service. Together, they unpack what it really looks like to lead inside systems that don't always work, how to navigate the uncertainty that defines local government, and why communication, adaptability, and mission clarity are more important than ever. Whether you're a city manager, department head, or aspiring leader, this conversation will challenge how you think about leadership and what it takes to sustain it. Check out Dwight's new book: The Municipal Battlefield Sponsored by: Tyler Technologies – the nation's leading provider of software solutions designed specifically for the public sector and local government. Learn more at https://tylertech.com/winter The Municipal Leadership Development Circle (MLDC) is a global community for local government leaders who want ongoing support, practical insights, and a trusted peer network to help them lead with clarity and conviction. Learn more at https://haltingwinter.com/MLDC Connect with Seth Winterhalter LinkedIn: https://www.linkedin.com/in/sethwinterhalter Website: https://www.HaltingWinter.com

Jeffrey Fiegenschuh: Staying Ahead of the StoryHow Communication Now Defines Success in Local Government *]:pointer-events-auto scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]" dir="auto" tabindex="-1" data-turn-id= "7f0aa905-d803-4481-9e44-c1a088a011df" data-testid= "conversation-turn-12" data-scroll-anchor="true" data-turn= "assistant"> Episode 319 of The HaltingWinter Podcast Brought to you by Tyler Technologies What does it take to lead a city today? For Jeffrey Fiegenschuh, City Administrator in Washington, Illinois, the answer has shifted. While budgets and infrastructure still matter, the real work now centers on communication, trust, and navigating public perception. In a world shaped by social media and rapid information, if leaders aren't telling the story of their work, someone else will. Jeff shares his journey into city management, the lessons he learned early on about staying grounded in facts—not advocacy—and how the role has evolved into one that requires constant alignment between staff, elected officials, and the community. Today's leaders aren't just operators; they're consensus builders. We also explore the growing challenge facing the profession: fewer people are stepping into leadership roles. As pressure and visibility increase, many are hesitant to take on the responsibility. Jeff offers a candid perspective on why the work still matters and why strong, people-focused leadership is needed now more than ever. This conversation is a clear reminder: success in local government isn't just about what you do; it's about how well you communicate it. Sponsored by: Tyler Technologies – the nation's leading provider of software solutions designed specifically for the public sector and local government. Download their latest E-book on AI for free at https://tylertech.com/winter The Municipal Leadership Development Circle (MLDC) is for local government leaders who refuse to settle for average. It's a space for those committed to leading at a higher level with sharper thinking, stronger culture, and greater impact. Learn more at https://haltingwinter.com/MLDC Connect with Seth Winterhalter LinkedIn: https://www.linkedin.com/in/sethwinterhalter Website: https://www.HaltingWinter.com

Show Notes: MLDC Book of the Week – The Three Laws of PerformanceEpisode 318 of The HaltingWinter Podcast _*]:min-w-0 gap-3"> Every organization has a future already in motion. Not the one in the strategic plan. Not the vision you laid out at the last all-staff meeting. The one your people actually believe; the one shaped by every broken promise, every initiative that quietly died, and every reorg that promised efficiency and delivered chaos. In this episode, Seth Winterhalter introduces our MLDC book of the week: The Three Laws of Performance by Steve Zaffron and Dave Logan. These aren't management tips or leadership hacks. They're universal laws, as reliable as gravity, that explain why performance is what it is in your organization, and what it actually takes to change it at the root. If you lead a city, county, or public agency, this book will change how you read the resistance in your meetings, the cynicism in your hallways, and the gap between what you announce and what actually happens. And it will give you a lever most leaders don't know they have. Join the MLDC for the Complete 5-Part Series The Municipal Leadership Development Circle (MLDC) is a network of local government leaders from across North America, including city/county managers, administrators, and department heads, giving you access to:       ✔ A weekly podcast series breaking down one book for municipal applications      ✔ Daily blog reflections and implementation tools      ✔ Our live, weekly, virtual mastermind session      ✔ Monthly webinars with relevant training from local gov leaders ➡ Learn more at www.HaltingWinter.com/MLDC Resources Mentioned Book: The Three Laws of Performance by Steve Zaffron & Dave Logan Connect with Seth Winterhalter LinkedIn: www.linkedin.com/in/sethwinterhalter Website: www.HaltingWinter.com

Monica Dupee: Kindness Over NicenessWhy Avoiding Hard Conversations Is Quietly Breaking Your Culture *]:pointer-events-auto scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]" dir="auto" tabindex="-1" data-turn-id= "7f0aa905-d803-4481-9e44-c1a088a011df" data-testid= "conversation-turn-12" data-scroll-anchor="true" data-turn= "assistant"> Episode 317 of The HaltingWinter Podcast Brought to you by Tyler Technologies What if the biggest threat to your culture isn't conflict…but your desire to avoid it? In this conversation, Seth Winterhalter chats with Monica Dupee, City Manager in Westerville, Ohio, who shares a candid look at the leadership lessons shaped through her journey, from small-town beginnings to leading complex municipal organizations through recession, political tension, and a global pandemic. At the center of it all is a simple but powerful distinction: niceness and kindness are not the same. Too often, leaders choose to be nice—avoiding hard conversations, softening expectations, and letting issues linger. But over time, that avoidance creates confusion, erodes trust, and quietly fractures culture. Monica challenges that instinct and offers a better path—one rooted in clarity, accountability, and genuine care for people. Because real leadership isn't about keeping everyone comfortable. It's about telling the truth in a way that helps people grow. Sponsored by: Tyler Technologies – the nation's leading provider of software solutions designed specifically for the public sector and local government. Learn more at https://tylertech.com/winter The Municipal Leadership Development Circle (MLDC) is a global community for local government leaders who want ongoing support, practical insights, and a trusted peer network to help them lead with clarity and conviction. Learn more at https://haltingwinter.com/MLDC Connect with Seth Winterhalter LinkedIn: https://www.linkedin.com/in/sethwinterhalter Website: https://www.HaltingWinter.com

Jennifer Callaway: Leading What You Don't KnowWhy Great Leaders Trust People More Than Their Own Expertise *]:pointer-events-auto scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]" dir="auto" tabindex="-1" data-turn-id= "7f0aa905-d803-4481-9e44-c1a088a011df" data-testid= "conversation-turn-12" data-scroll-anchor="true" data-turn= "assistant"> Episode 316 of The HaltingWinter Podcast Brought to you by Tyler Technologies *]:pointer-events-auto scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]" dir="auto" data-turn-id= "request-WEB:d84736f3-1350-4d5d-bc8c-b7ed13d5be64-32" data-testid= "conversation-turn-10" data-scroll-anchor="true" data-turn= "assistant"> Most leaders feel the pressure to have the answers. To be the expert. To walk into every room with clarity, confidence, and control. But what if that's not what great leadership actually requires? In this conversation, Seth Winterhalter sits down with Jennifer Callaway, Town Manager of Truckee, California, who shares a different path, one shaped not by expertise but by trust. Trust in her team. Trust in the process. And trust in the idea that leadership isn't about knowing everything…it's about creating the conditions for others to thrive. From starting her career with no clear awareness of local government, to leading complex challenges around housing, tourism, and community identity, Jennifer offers a grounded and honest look at what it really takes to lead in today's environment. This episode explores the shift from doer to leader, the discipline of listening to understand, and why some of the most impactful decisions aren't driven by technical knowledge, but by people. If you've ever felt the weight of needing to have it all figured out…this conversation will challenge that assumption and offer a better way forward.   Sponsored by: Tyler Technologies – the nation's leading provider of software solutions designed specifically for the public sector and local government. Learn more at https://tylertech.com/winter The Municipal Leadership Development Circle (MLDC) is a global community for local government leaders who want ongoing support, practical insights, and a trusted peer network to help them lead with clarity and conviction. Learn more at https://haltingwinter.com/MLDC Connect with Seth Winterhalter LinkedIn: https://www.linkedin.com/in/sethwinterhalter Website: https://www.HaltingWinter.com

Show Notes: MLDC Book of the Week – Leading With QuestionsEpisode 315 of The HaltingWinter Podcast _*]:min-w-0 gap-3"> _*]:min-w-0 gap-3"> Most local government leaders were promoted because they had the best answers. But what if that instinct—the automatic move toward the answer—is quietly limiting the people around you? _*]:min-w-0 gap-3"> In this episode, Seth Winterhalter introduces the MLDC book of the week: Leading with Questions by Michael J. Marquardt. It's a book about one of the most common and most costly habits in leadership, and why the shift from answer-giving to question-asking may be the highest-leverage move available to local government leaders today. _*]:min-w-0 gap-3"> If you want to go deeper, the MLDC is exploring the insights from this book all week through daily blog posts, podcast episodes, and implementation tools built specifically for city and county leaders. Learn more at HaltingWinter.com/MLDC. Join the MLDC for the Complete 5-Part Series The Municipal Leadership Development Circle (MLDC) is a network of local government leaders from across North America, including city/county managers, administrators, and department heads, giving you access to:       ✔ A weekly podcast series breaking down one book for municipal applications      ✔ Daily blog reflections and implementation tools      ✔ Our live, weekly, virtual mastermind session      ✔ Monthly webinars with relevant training from local gov leaders ➡ Learn more at www.HaltingWinter.com/MLDC Resources Mentioned Book: Leading With Questions by Michael J. Marquardt Connect with Seth Winterhalter LinkedIn: www.linkedin.com/in/sethwinterhalter Website: www.HaltingWinter.com