#372 The Secret to Hiring & Managing Great Virtual Assistants

What if hiring the right virtual assistant could completely change the way you run and grow your business?In this episode of the Liberty Leaders Podcast, Mike Fallat sits down with Charity, his virtual assistant and the person who has helped him build and manage a growing remote VA team. Charity shares her experience going from a sales executive in the Philippines to becoming a virtual assistant, team manager, recruiter, and key part of Mike's business operations.Mike and Charity break down what entrepreneurs need to know before hiring a virtual assistant, how to find the right person, and why attitude, communication, work ethic, and teachability can matter more than experience.They also discuss how to build systems and standard operating procedures (SOPs), how to use Upwork to recruit and manage remote workers, how to conduct effective interviews and mock calls, and why giving new hires a short testing period can help identify the right people quickly.The conversation goes beyond simply outsourcing tasks. Mike and Charity explain how a strong VA can become the hub of a company's culture, manage other team members, create accountability, and help an entrepreneur duplicate themselves so they can focus on higher-level growth.Topics include:• How Mike found Charity and built his VA team through Upwork• Why entrepreneurs should consider hiring virtual assistants• How to identify tasks that can be outsourced and systematized• Why attitude can be more important than experience• The transferable skills that make someone a great virtual assistant• How to write specific job postings that attract better candidates• Using interviews, scripts, and mock calls to test potential hires• Creating certification and onboarding processes for new team members• Why hiring is a numbers game• How to recognize when someone is not the right fit• The importance of a two-week grace and evaluation period• Building standard operating procedures that allow businesses to scale• Why a VA manager can become the hub of your company's culture• How hiring people through existing relationships can strengthen trust• Creating accountability while working with a remote team• Managing communication through WhatsApp and regular meetings• Using Upwork to track hours and simplify payments• How entrepreneurs can prepare for internet and power challenges when working with overseas VAs• Why patience and clear expectations are essential when managing remote workers• The importance of work ethic, consistency, and communication• How to let go of team members who aren't meeting the company's standards• Building a remote culture where people care about more than just a paycheck• How outsourcing can help entrepreneurs reduce costs and focus on business growthWhether you're an entrepreneur, business owner, agency owner, real estate investor, or service-based business looking to scale, this episode provides practical insight into building a reliable virtual assistant team and creating systems that give you back your time.If you're doing everything yourself, the next level of your business may not require you to work harder—it may require you to build the right team.Learn more about Liberty Investor Partners at:Liberty Investor PartnersMike Fallat is a bestselling author, serial entrepreneur, and owner of Lead Marketing Pros, a GoHighLevel marketing and appointment-setting agency for service-based businesses.Schedule a free demo here:Lead Marketing ProsMike Fallat is a bestselling author, serial entrepreneur, and owner of Lead Marketing Pros, a GoHighLevel Marketing and Appointment setting agency for service based businesses.  Schedule a free demo here: https://leadmarketingpros.com/