39: Handling constant change while still being consistent

Handling constant change while still being consistent My guest today says, “Choose the life you want and deserve not the life others choose for you”. Joining me today is Michelle Pascoe. In 1994, Michelle founded one of Australia’s most respected training companies, Optimum Operating Procedures and Services Pty Ltd (OOPS).  OOPS is now a thriving provider of service benchmarking, team training and leadership development. Michelle combines her extensive experience and specialist knowledge with an absolute commitment to igniting the potential in each and every individual in a multi-generational workplace.  She shares her expertise in her online coaching programs for women startups, the hospitality industry and business leaders. On today’s show, Michelle will share: * How to have conversations that show empathy and compassion * Why changing your mindset will have you discovering the zone of exceptional service * How to handle constant change while still being consistent Listen now: [powerpressurl=”http://media.blubrry.com/ambitiousentrepreneurnetwork/p/content.blubrry.com/_PODCAST_INTERVIEW_Handling_constant_change_while_still_being_consistent.mp3”] Watch now:  About Michelle:  In 1994 I founded one of Australia’s most respected training companies, Optimum Operating Procedures and Services Pty Ltd (OOPS).  Now a thriving provider of service benchmarking, team train Michelle combines her extensive experience and specialist knowledge with an absolute commitment to igniting the potential in each and every individual in a multi-generational workplace.  I now share my expertise in my online coaching programs.  Second Momentum for women startups, Middle Management Movement for the hospitality industry and Customer Retention Revolution for business leaders.   Contact Michelle: * Website: www.michellepascoe.com * Linked In: @MichellePascoe * Instagram:  @Michelle.pascoe Connect with Business Women Australia: * Website:  www.BusinessWomenAustralia.com.au * Twitter: Business Women Australia * Linkedin: Business Women Australia Learn more about your ad choices. Visit megaphone.fm/adchoices