3Spoonies on Customer Service for Disabled People.

Podcast Notes      3Spoonies  With Karen Duncan , Jo O’Neil and Claire Napper  Date: 8th January 2026 Episode Number 46   In this episode we talk about Improving Customer Service for Disabled People. Click this link for more discussions on disability ? https://www.youtube.com/@3Spoonies?sub_confirmation=1   Closing Remarks: Thank you for listening to this episode of 3Spoonies! If you enjoyed this episode, we would love for you to leave us a review, subscribe for our weekly update and share it with your friends!   Feel free to come and join us on any of our socials  Website - www.3spoonies.co.uk Facebook page - https://www.facebook.com/3Spoonies Instagram - https://www.instagram.com/3spooniespodcast/  Blue Sky - https://bsky.app/profile/3spoonies.bsky.social  LinkedIn: https://www.linkedin.com/company/3spoonies  Newsletter Sign Up - Get the weekly episode straight to your inbox: https://subscribepage.io/Spoonieletter      If you’d like to find out more about our hosts; Jo O’Neil Website: https://bright-cat.co.uk/  LinkedIn: https://www.linkedin.com/in/joanne-oneil/  Facebook: https://www.facebook.com/BrightCatBusiness    Claire Napper LinkedIn: https://www.linkedin.com/in/claire-napper Website: www.blackveilstationery.co.uk Facebook: www.facebook.com/Blackveilstationery   Karen Duncan Website: http://www.ponyponypony.co.uk  LinkedIn: http://www.linkedin.com/in/PonyPonyPony  Facebook: http://www.facebook.com/PonyPonyPonyCourses    Guest Info: Gavin Neate   “Working for Guide Dogs I was aware that if you gave someone tips on how to interact immediately before an interaction you could remove much of the anxiety either party has about an arrival. I left Guide Dogs and developed WelcoMe a free service that gives disabled people a chance to explain to staff members how best to help them when they arrive.”   Links Website https://www.wel-co.me/   How to set up a profile and use WelcoMe. https://youtu.be/rbPZA6iBBUU?si=HJJqAEGsYzKV3BJe   Sponsors A HUGE thank to our main episode sponsor: Vicki Admin Fairy   Vicki Admin Fairy® offers tailored administrative support to entrepreneurs, including those who are disabled or neurodivergent, helping them streamline their operations so they can focus on what they do best. With a flexible, client-centred approach, Vicki brings order and efficiency to small businesses across the UK. www.vickiadminfairy.co.uk https://www.facebook.com/VickiAdminFairy2021 https://www.linkedin.com/in/vicki-wilson1975/   And to our advert sponsors!  Watmore and Co. Accounting   At Watmore and Co. Accounting, we provide accessible-first accounting—helping without jargon or judgment.   https://watmoreandco.com/  https://meetings.hubspot.com/lawrence-watmore  SENTENCE ABOUT THE BUSINESS  Ablepreneurs™ is a community empowering disabled and chronically ill entrepreneurs to build sustainable, energy-aware businesses through connection, support, and visibility.   LINKS  https://ablepreneurs.co.uk/   Would you like to buy us a coffee? Check our Ko-Fi at Ko-fi.com/3spoonies