EPISODE · Apr 10, 2013 · 1H 21M
#4: The customer is seldom right
from Bootstrapped · host Ian Landsman and Andrey Butov
In this episode, Ian and Andrey cover a host of issues, including an apology of sorts to Patrick McKenzie, a discussion on if in fact the customer is always right, how you support .99 cent apps, non-mistakes from Ian’s past, VC funding and an extremely important tax tip!Links:Appointment Reminder – by Patrick McKenziePatrick McKenzie InterviewPodcast with Patrick & Amy HoyFreckleShutting down Charm – Interesting look at shutting down a SaaS app before it launchesHistory of “the customer is always right”What Now Podcast – Andrey’s other podcastRetro DreamerAutomattic Hosting – WordPress hostingSpiderweb Games – RPG games (not $.99!)Ian’s ChatSpot Live non-mistake – Glad I didn’t build it, but still like the logo by Mike RohdeCreating a Business Logo – history of UserScape & HelpSpot logo’sMixergy Paul Singh InterviewSpryfoxRob WallingStackoverflow initial VC fundingStartup.com MovieStardockFigure53Atlassian financingSection 199 Domestic Production Tax Credit – this is awesome, talk to your accountant today!Handling B2B TransactionsDNL – Ian’s Brother & cousins web consultancyJason Cohen on consultancy mathBusiness of Software conference – Go, it’s awesome
What this episode covers
In this episode, Ian and Andrey cover a host of issues, including an apology of sorts to Patrick McKenzie, a discussion on if in fact the customer is always right, how you support .99 cent apps, non-mistakes from Ian’s past, VC funding and an extremely important tax tip!Links:Appointment Reminder – by Patrick McKenziePatrick McKenzie InterviewPodcast with Patrick & Amy HoyFreckleShutting down Charm – Interesting look at shutting down a SaaS app before it launchesHistory of “the customer is always right”What Now Podcast – Andrey’s other podcastRetro DreamerAutomattic Hosting – WordPress hostingSpiderweb Games – RPG games (not $.99!)Ian’s ChatSpot Live non-mistake – Glad I didn’t build it, but still like the logo by Mike RohdeCreating a Business Logo – history of UserScape & HelpSpot logo’sMixergy Paul Singh InterviewSpryfoxRob WallingStackoverflow initial VC fundingStartup.com MovieStardockFigure53Atlassian financingSection 199 Domestic Production Tax Credit – this is awesome, talk to your accountant today!Handling B2B TransactionsDNL – Ian’s Brother & cousins web consultancyJason Cohen on consultancy mathBusiness of Software conference – Go, it’s awesome
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#4: The customer is seldom right
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