409: Ecommerce Explained with, Stephanie Kirk

Out of chaos comes innovation. Ecommerce has grown leaps and bound in the last year due to the pandemic, but it's clear - it's here to stay.Conquer Local is in Amsterdam this week talking with Stephanie Kirk, Director of EU & US Operations at Spotzer. Stephanie doesn't disappoint; she brings invaluable information on ecommerce. She provides talks tracks, breaks down what ecommerce means, and offers advice to the business owner who may be reluctant to jump on board the ecommerce train. It is expected that by 2040, 95% of all purchases will be via ecommerce. The top reason why people make online purchases is that they can shop whenever they want, 24/7.Stephanie did her degree in Theatre & Film, and gained skills in many transferable areas, even though she found being a Magician’s Assistant wasn’t as fulfilling as she imagined. But adaptability is key to a varied life. In 2010 she began a career in Tech, working her way through several key roles with Yell, the UK’s most prominent directory service. Steph’s remit encompassed customer service & process improvement, and, eventually, she headed up Yell’s Digital Agency, the flagship function after their transformation from print to digital. Being invited to join the team at Spotzer in 2018, after collaborating with them on various projects, was a pivotal moment in Stephanie’s career. In the last 2 years, she’s helped Spotzer continue to be successful through rapid change and expansion and now works on partnerships with 19 partner companies across Europe and the U.S.At some point, she had time to travel and thoroughly enjoys exploring new places across the globe, mainly by trekking, biking, or sailing. She and her team are really excited to work alongside Vendasta, and she’s eager to inject a little Spotzer magic to ensure top-quality products and services support more SMBs.Join the conversation in the Conquer Local Community and keep the learning going in the Conquer Local Academy.