EPISODE · Jul 27, 2026 · 13 MIN
44| The Consultation Mistake That Is Costing You Rebookings Fix It This Week
from Cutting Through It | Hair Stylists, Clientele, Income, Salon, Cosmetologist · host Sherri Brodie | Hairstylist, Business Coach
Why are clients leaving your chair unhappy even when they seem happy with the service"? What if the real problem isn't your skill, it's what happens during the consultation? Are you giving clients what they ask for, or what you're comfortable doing? I had 2 brand new clients come in this week with the exact same story: multiple stylists, same request, same disappointing result. What clients are really asking for: honesty about what will and won't work, then guidance toward something that will. The 4 takeaways: (1) the consultation IS the work, not small talk before it. (2) learn to decipher what a client means, not just what they say. (3) Be willing to tell clients the truth, even when it's not what they asked for. (4) Expand your skill range past your go-to styles FREE RESOURCES Free Tutorial + Checklist: 5 Ways to Get More Clients in Your Chair Discover five practical strategies you can start using today to attract more of the right clients and build a stronger business. https://www.onpointhairbysherri.com/free-training Visit My Website Explore free resources, courses, podcast episodes, and tools to help you build a thriving career behind the chair. https://www.onpointhairbysherri.com Join My Free Facebook Community Connect with other hairstylists who are building their businesses with confidence, clarity, and support. https://www.facebook.com/groups/2749808815367908/ Follow Me YouTube, Instagram, and Facebook: @onpointhairbysherri Enjoying the Podcast? If you've been listening for a while and haven't hit subscribe yet, now's a great time — so you never miss an episode. And if you know another hairstylist who needs to hear this one, send it their way; it might be exactly what they need this week. I'd also love it if you left a review — I read every single one, and it helps this podcast reach more hairstylists just like you. Email Me I'd love to hear from you! If this episode encouraged you or you have a question you'd like me to cover on a future episode, send me an email. [email protected]
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44| The Consultation Mistake That Is Costing You Rebookings Fix It This Week
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