449 — Performance support is back, baby! (Assemble You crossover episode)

Remember 'performance support'? Amid all the talk of AI, adaptive learning, and skills, it's kind of been forgotten. But not by us! Or by respondents to Don Taylor's Global Sentiment Survey, who ranked it 11th hottest trend this year (up two from last year). In the first of a two-part series of crossover episodes with our partner Assemble You, Ross G and Paul are joined by Adam Lacey to discuss: What makes great performance support? What conditions make performance support effective? What role does AI play in all this? To find out more about the performance support available for leaders and managers, from Mindtools, visit mindtools.com. And, good news! You can now add Microsoft Shorts from Assemble You to your subscription.During this episode, Ross G discussed extended cognition and the productivity paradox. Paul discussed Gloria Gery's definition of performance support. Ross also discussed the book Think Like a Marketer, Train Like an L&D Pro, and our 2016 report 'The Secret Learning Lives of Managers' (which I was able to find and put on Dropbox). We also discussed the World Economic Forum's 'Future of Jobs 2025' report. And in 'What I Learned This Week', Paul recommended the book Kill the Unicorn, and Adam recommended The Anxious Generation. Connect with our speakers If you'd like to share your thoughts on this episode, connect with us on LinkedIn: Ross Garner Paul Buller Adam Lacey