PODCAST · business
The Mindtools L&D Podcast
by Mind Tools Ltd
The Mindtools L&D Podcast is a must-listen for anyone involved in Learning and Development or Human Resources. The weekly show features regular appearances from the Mind Tools team plus special guests to get right to the heart of issues affecting the L&D and HR communities. From learning needs analysis and evidence-based practice through to the impact of technology on work and hot topics at industry conferences, you'll get critical insights into the world of work, performance and learning.
Episodes
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518 — Julie Dirksen takeover: What does it mean to be 'the human in the loop'?
Every responsible conversation about AI ends with the same advice: check the output. But being 'the human in the loop' is often hard, draining work, and it gets harder when everything AI produces looks like an end product. In this week's episode of The Mindtools L&D Podcast, guest host Julie...
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517 — Julie Dirksen takeover: Who judges the work when AI contributed?
AI can make a rough idea look finished in seconds. That's great for productivity, but it's a real problem for anyone whose job is to judge the work. If polish, speed and thoroughness can all be generated, how do we know who actually knows their stuff? In this week's episode of The Mindtools L&D...
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516 — Is AI turning us into idiots?
At Learning Technologies this year, Nigel Paine said AI is turning us into idiots. It was a glib line, and he admits it. But if we hand our thinking over to a chatbot and accept whatever comes back, is he wrong? In this week's episode of The Mindtools L&D Podcast, Ross G is joined by Dr Nigel...
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515 — Is performance the real cause of burnout?
Most advice on burnout focuses on workload, stress and work-life balance. But what if the real cause is the act we put on at work? And if it is, what does that mean for an industry built on improving performance? In this week's episode of The Mindtools L&D Podcast, Ross G and Gemma are joined by...
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514 — Learning design was never about building courses
AI can build a course in minutes. That should be the best news our industry has had in years. Instead, a lot of teams are skipping what really matters: working out what the problem is, and checking whether anything changed. In this week's episode of The Mindtools L&D Podcast, Ross G and Cammy…
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513 — Articulate goes all in on AI: our reaction
Articulate's latest product release puts AI at the heart of it's strategy. What does this mean for learning designers? In this week's episode of The Mindtools L&D Podcast, Ross G flies solo to react to Articulate's Articuland announcement, unpacking what Frontline, Nova, and the platform's pivot...
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512 — Learner enthusiasm, AI tutors, and a neuromyth that won't die
What research papers did you read while lounging by the pool this summer? In this week's episode of The Mindtools L&D Podcast, Ross D is joined by Claire and Dr Anna to review three studies that have caught our attention over the last few months. Anna's pick was Vestner and colleagues' 'A dyadic...
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511 — L&D at scale: How do you support 750,000 people?
Training one person is hard. Training 750,000 people, in more than 80 countries, spread across frontline shifts, event security and executive teams, is a different problem entirely. In this week's episode of The Mindtools L&D Podcast, Ross G and Claire Gibson are joined by Brent O'Bryan, Senior...
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510 — You don't have to talk to add value (Rebroadcast)
We've been talking a lot about AI on the podcast recently. So this week, we're revisting a distinctly human episode from 2024 on the value of listening. As experts, managers or leaders, we often seek to help others by talking, talking, talking. But what if we didn't talk and just listened? In…
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509 — What are L&D teams really doing with AI?
Every L&D team thinks everyone else has AI figured out. Almost nobody does. Ross G recently ran structured interviews with 12 Mindtools Kineo customers, spanning tech, financial services, pharmaceuticals, energy, media and more, to find out what's really happening on the ground. In this week's...
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508 — What will compliance training look like in the age of AI?
Outside of L&D, most people and organizations see compliance training as a box that needs to be ticked, not something that can drive behavior change. Will AI make this problem better or worse? In this week's episode, Ross D and Cammy are joined by learning designer Anisha Sridhar to explore what…
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507 — Do learning games still have a place?
Online learning keeps sliding back to text and images. Authoring tools and AI course generators make content cheap, but it often looks like learning without ever asking the learner to think or choose. Games work the other way, running on decisions, feedback, and the chance to try again. Following...
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506 — Is your AI companion a colleague or rival?
If you're rolling out AI licenses, how do you get people to use them? For AI learning designer Emily Valencia, there are two key requirements: that people can experiment safely, and that they can share results with others. In this week's episode of The Mindtools L&D Podcast, Ross D and Matt meet...
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505 — Are your managers killing your AI strategy?
There are at least four factors that influence the success of AI adoption in your organization: training your people, clarity of compliance guidance, how people are rewarded, and the influence of managers. In this week's episode of The Mindtools L&D Podcast, we're exploring the last of these. In...
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504 — Becoming a skills-based organization
As AI transforms the way work gets done, many organizations are trying to understand the skills they need today, as well as the expertise they'll need tomorrow. In this week's episode, Cammy and Gemma are joined by skills expert Koreen Pagano to unpack the rise of skills-based organizations. We...
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503 — The Eras Tour: Part 4 (AI takes over)
In the final part of our 500th anniversary 'Eras Tour' retrospective, we conclude by saying farewell to our human co-workers and embracing the technology that will ultimately destroy us all: Artificial Intelligence (AI). Ross G and Dr Anna B are joined by our most frequent guest of all time…
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502 — The Eras Tour: Part 3 (The hybrid period)
If the pandemic years saw the office become a 'blank space', the hybrid era gradually witnessed that space fill up again through return-to-office mandates. In this week's episode of The Mindtools L&D Podcast, Rob Baker joins us to continue our 'Eras Tour'. We discuss: how the pandemic created an...
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501 — The Eras Tour: Part 2 (The pandemic years)
Ross G stays out too late. Got nothing in his brain. At least, that's what people say. In this week's episode of The Mindtools L&D Podcast, we're joined by Heeral Gudka and Andy Lancaster to continue our 'Eras Tour', with a look back at the pandemic years. We discuss: the impact of the Covid-19...
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500 — The Eras Tour: Part 1 (Starting with evidence)
Ten years, 500 shows, countless guests. To celebrate our anniversary, we're releasing a special four-part series looking back at the evolution of L&D. In part one, Ross G and Ross D are joined by friend-of-the-show Julie Dirksen to revisit our early years. We discuss: whether L&D has yet become...
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499 — Why workplace learning has never been more important
According to Dr Tessa Forshaw, Faculty Director of the Harvard Graduate School of Education's Workforce Learning and Innovation Initiative, workplace learning has never been more important. It's also never been at greater risk. In this week's episode of The Mindtools L&D Podcast, Tessa joins Ross…
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498 — Know yourself to know others
Our Building Better Managers research identified that employees care about having an empathetic manager, but only half reported having a manager who was fair and empathetic. All is not lost. Empathy is a skill, and like any other skill, it can be developed. So what might that process involve? In...
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497 — The business impact of play at work (Rebroadcast)
This week, we're revisting one of our favorite episodes from last year, focusing on the role of play at work. All children play but, over time, that instinct goes away. We don't lose it, we don't forget. Instead, we get taught to stop. For author and toy designer Cas Holman, that's a problem.…
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496 — How to project presence
You know those people who seem to command a room with a certain gravitas? How are they doing it? In this week's episode of The Mindtools L&D Podcast, Gemma is joined by Frankie Kemp and Ross D to explore: what presence is the difference between presence and presentation techniques to use to…
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495 — Driving performance with AI
If AI is so transformative, how come it's so hard to adopt? In this week's episode of The Mindtools L&D Podcast, Ross G is joined by Mindtools Kineo AI Strategy Director Rodrigo Bolaños to explore: the hype surrounding AI's potential the reality experienced by many organizations how to drive AI...
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494 — What we learned at Learning Tech 2026
Last week, the Mindtools Kineo gang attended the Learning Technologies exhibition and conference, Europe's largest L&D event. And so, this week on The Mindtools L&D Podcast, Ross D, Ross G, Gemma and Matt are regrouping to discuss: our personal highlights from Learning Tech what the conference...
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493 — Developing the timeless skill of communication
Throughout human history, technology has disrupted the way we communicate with one another. But according to Andrea Pacini, the fundamental principles behind effective communication haven't changed, and are as relevant today as they were in the past. In this week's episode of The Mindtools L&D...
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492 — Enabling frontline workers to succeed
80% of the world's workforce are deskless, but L&D teams spend most of their time worrying about the 20%. Speaker, advisor and author JD Dillon is on a mission to change that with The Frontline Enablement Playbook. In this week's episode of The Mindtools L&D Podcast, JD joins Ross G and Ross D to...
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491 — Better meetings, more psychological safety, and cognitive offloading
It's once again 'Bring Your Paper to Work' day here at Mindtools Kineo, as Ross G, Dr Anna and Ross D each take turns to share an academic study that they think has key insights for L&D professionals. In this week's episode of The Mindtools L&D Podcast, we discuss the following papers: Rogelberg,...
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490 — Creating the environment for self-directed learning
Last year, we recorded an episode on whether "self-directed learning" is a myth. In this week's episode of The Mindtools L&D Podcast, we ask how we can create an environment where this behavior thrives. Ross G and Cammy are joined by Stella Collins to discuss: What needs to be in place for...
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489 — Are you levelling up your managers?
Managers are inundated with potential development areas, from technical skills to complex behaviors. But are you focusing on the right ones? In this week's episode of The Mindtools L&D Podcast, our in-house Insights experts Dr. Anna Barnett and Dr. Nina Harrison speak to Claire about: how recent...
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488 — L&D is a bit more complicated than that
Completion stats are a vanity metric. Happy sheets are pointless. Revenue impact will get you a seat at the table. We've all heard these statements from conference stages. Some of us, your hosts included, might even have said them. But in this week's episode of The Mindtools L&D Podcast, we…
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487 — The future of e-learning interfaces (Rebroadcast)
Hello listeners! No new episode this week, but we wanted to take the opportunity to dig into the vault and revisit an old favorite from 2024 with Ben Betts. At the time we recorded this one, Ben had receently published a blog post, in which he wrote that 'the LMS is the first point of entry to...
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486 — How to escape the 'hero trap'
Often, leaders are promoted into their roles because of their ability to solve problems. But that strength can become a weakness when it leads to dependency, creating an environment where the leader is always swooping in to save the day. In this week's episode of The Mindtools L&D Podcast, Ross D...
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485 — What will be hot in workplace L&D in 2026?
In the introduction to the latest Global Sentiment Survey report, Donald Taylor describes this year's results as 'the most significant' in the survey's history. In this week's episode of The Mindtools L&D Podcast, Don joins Ross D and Ross G to discuss: whether interest in AI has peaked; why Don...
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484 — Level-up your LMS: How points and rewards drive behavior
Cafes, restaurants and car washes all use points and rewards to drive behaviors. Can we do the same with our Learning Management Systems? In this week's episode of The Mindtools L&D Podcast, Incentli's Jeff Campbell speaks to Ross G and Ross D about: how digital currencies give LMS administrators...
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483 — The insider secrets L&D pros want you to know
If you're going in for surgery, make sure to get scheduled first thing. When you buy new clothes, wash them before you wear them. Never use a ceramic cup in a coffee shop. These are the kind of insider secrets that get shared on Reddit, and we thought it would be fun to ask the L&D community on...
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482 — Are organizations getting AI upskilling wrong?
To help organizations reap the benefits of AI while meeting regulatory requirements, many L&D teams are rolling out AI skills programs. But how do we design these programs in a way that shapes consistent, compliant behaviors, while helping colleagues develop the judgment they need to navigate...
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481 — Managers: The "squeezed" middle
Pressure from above, pressure from below; little appreciation from either. That's the experience of work for many middle managers! This week on The Mindtools L&D Podcast, author Gary Cookson joins Ross G and Dr Anna to discuss his new book, The Squeezed Middle, with a focus on: why managers are…
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480 — Click 'Next' to acknowledge
For most of us, compliance training is a regular feature of our working lives. Instead of inducing a mexican wave of eye-rolls, what can we do to design compliance training that has impact? In this week's episode of The Mindtools L&D Podcast, Gemma, Cammy and Layla discuss: Creating...
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479 — So, you're new here?
Induction programmes play a crucial role in shaping the way a new starter thinks and feels about an organization. In this week's episode of The Mindtools L&D Podcast, Ross D, Cammy and Claire discuss: what makes induction programmes different from other L&D initiatives; how an 'accomplishment...
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478 — Navigating the fog of learning design
Learning design work is often accompanied by various forms of uncertainty — ambiguous performance needs, vaguely defined scope, shifting stakeholder expectations... In his book The Instructional Designer's Guide to Project Management, Dr Guieswende Rouamba describes this condition as 'the fog of...
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477 — A Manager's Guide to Self-Development
Since its first release in 1978, A Manager's Guide to Self-Development has been one of the go-to texts for new and aspiring managers. Now in its seventh edition, authors Mike Pedler and Joan Keevil join Gemma and Ross G to discuss: why self-development is so key to a manager's capabilities what…
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476 — Christmas Special: Die Hard on an LMS
Yippee-ki-yay, Christmas Turkeys! In our final episode of The Mindtools L&D Podcast for 2025, the gang are climbing to the top of Nakatomi Plaza: foiling a criminal plot and solving L&D challenges as we go. We answer: What rule exists at work that, if broken, would have the biggest impact on...
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475 — Is self-directed learning a myth?
The promise of self-directed learning is that employees will take charge of their own development, if we only create the environment for them to do so. But does this actually happen? In this week's episode of The Mindtools L&D Podcast, Mindtools Kineo Head of Product Daniel Potter joins Ross G…
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474 — So long 2025, what's hot for 2026?
What a year it was! In this week's episode of The Mindtools L&D Podcast, HowNow's Nelson Sivalingam joins Ross G and Ross D to reflect on 2025 and look to emerging trends in 2026. We discuss: AI (obviously) and how it's evolving the rise of instructor-led training how market consolidation is...
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473 — Learning at LV=
How do you run an organization-wide learning function with just two people? At LV=, that's the main focus for Talent, Learning and Development Partner Rob Foster. This week on The Mindtools L&D Podcast, Rob joins Claire and Ross G to discuss: how building relationships throughout the organization...
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472 — Delivering business value
The L&D industry has always talked about 'business value' as an elusive concept. Now, a new book from Laura Overton and Michelle Ockers, The L&D Leader: Principles and Practice for Delivering Business Value, articulates what that looks like in practice. This week on The Mindtools L&D Podcast…
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471 — A long-term view on learning
In many organizations, not least within L&D, urgent and important short-term challenges often crowd out the bigger picture. So, how do we step back and take the long view? In this week's episode, Ross D and Claire are joined by Nina Bressler, founder of Reimagined Value, to discuss: Nina's...
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470 — AI in L&D: The Race for Impact
Since the launch of ChatGPT in November 2022, Donald Taylor and Eglė Vinauskaitė have released four reports exploring L&D's use of AI. In this week's episode, Don joins Ross D to discuss the latest report — AI in L&D: The Race for Impact. We cover: What's changed over the last three years, and…
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469 — How businesses can hold on to their best people
In his book Targeting Turnover, Dick Finnegan argues that, as the global population ages and more people enter retirement, it is imperative for organizations to retain the talent they already have. In this week's episode, Dick joins Claire and Cammy to discuss: Why turnover is a problem for...
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ABOUT THIS SHOW
The Mindtools L&D Podcast is a must-listen for anyone involved in Learning and Development or Human Resources. The weekly show features regular appearances from the Mind Tools team plus special guests to get right to the heart of issues affecting the L&D and HR communities. From learning needs analysis and evidence-based practice through to the impact of technology on work and hot topics at industry conferences, you'll get critical insights into the world of work, performance and learning.
HOSTED BY
Mind Tools Ltd
CATEGORIES
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Frequently Asked Questions
How many episodes does The Mindtools L&D Podcast have?
The Mindtools L&D Podcast currently has 522 episodes available on PodParley. New episodes are automatically indexed when they're published to the podcast feed.
What is The Mindtools L&D Podcast about?
The Mindtools L&D Podcast is a must-listen for anyone involved in Learning and Development or Human Resources. The weekly show features regular appearances from the Mind Tools team plus special guests to get right to the heart of issues affecting the L&D and HR communities. From learning needs...
How often does The Mindtools L&D Podcast release new episodes?
The Mindtools L&D Podcast releases new episodes frequently with a large back catalog of 522 episodes. Check the episode list for recent publication dates.
Where can I listen to The Mindtools L&D Podcast?
You can listen to The Mindtools L&D Podcast on PodParley by clicking any episode. We provide an embedded audio player for direct listening, and you can also subscribe via your preferred podcast app using the RSS feed.
Who hosts The Mindtools L&D Podcast?
The Mindtools L&D Podcast is created and hosted by Mind Tools Ltd.
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