#46 Como segmentar clientes? (Vinicius Bento)

from Customer Success by Lui · host Lui von Holleben

Neste episódio, narrei uma entrevista que fiz com Vinicius Bento. Ele foi host do Cliente Cast; iniciou N projetos em Customer Success e passou por empresas como SocialBase, Conpass, RedeVistorias e hoje presta consultoria no tema. Na entrevista abordamos: -Como segmentar clientes? Quais aprendizados, erros, acertos você teve nesses anos? -CS Ops: quando contratar? -Quais métricas utilizar? A entrevista faz parte do livro "Estruturando Customer Success", por Lui von Holleben. Confira em: livrocustomersuccess.com.br

Episode metadata supplied by the publisher feed · Published Sep 18, 2023

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#46 Como segmentar clientes? (Vinicius Bento)

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