464 — Order taker to strategic business partner episode artwork

EPISODE · Sep 30, 2025 · 40 MIN

464 — Order taker to strategic business partner

from The Mindtools L&D Podcast · host Mindtools

Why does L&D so often feel like the drive-thru window of requests—'one leadership program, hold the ROI please'? As L&D professionals, it's not who we understand ourselves to be. So how can we flip the script so that we're seen and treated as strategic business partners? In this week's episode of The Mindtools L&D Podcast, we're joined by Jess Almlie, author of "Order taker no more!" We discuss: What keeps us stuck in an order taker role? What are the foundations of great strategic business partnering? What might a move into this new role look like? You can find out more about Jess, her work and book on her Almlie Consulting website. In What I Learned This Week, Gemma mentioned the Tree Equity Score website.   Sadly we don't have a photo of Ross on a horse. For more from Mindtools and Kineo, visit mindtools.com. There, you'll also find details of our new face-to-face and virtual workshops, each aligned to our Manager Skills Assessment. Like the show? You'll LOVE our newsletter! Subscribe to The L&D Dispatch at lddispatch.com Connect with our speakers If you'd like to share your thoughts on this episode, connect with us on LinkedIn: Jess Almlie Ross Dickie Gemma Towersey

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464 — Order taker to strategic business partner

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This episode was published on September 30, 2025.

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Why does L&D so often feel like the drive-thru window of requests—'one leadership program, hold the ROI please'? As L&D professionals, it's not who we understand ourselves to be. So how can we flip the script so that we're seen and treated as...

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