#48: Fast. Thoughtful. Professional.

Josh Selleck from TriPointe Homes joins host Jen Barkan to talk mindset, motivation, and the tools that keep you sharp when the market gets messy. Before stepping into the OSC role, Josh built a career in real estate, helping him deepen his understanding of where customers get stuck in the complex process of buying or building a home. In this episode, he shares how consistency, curiosity, and care make all the difference, especially in a tougher market. Special Announcements Registration is now open for the next Online Sales Academy! If you’re brand new to online sales or have been in the role without any formal training, this event is tailor-made for you! The Online Sales Academy gives you proven systems, expert guidance, and a solid foundation to build your success. Space is limited, so register now to reserve your spot. That’s a rap - Listen all the way to the end of this episode for a very special OPT musical debut… TITO Shoutout [04:32] TriPointe Homes team made 30,000+ outbound calls in six weeks From Politics to Prospecting Josh shares his industry story How to stay positive when it gets tough The 3 skills an OSC needs to be successful Wisdom from Josh’s Perfect-Secret-Shop-Score-Earning Practices Start where your influence actually lives How do winners use the CRM? Together. The three qualities it takes to succeed in this market The mindset Josh brings to every single lead Skills Check [26:31] Make a two-column list Fill the first column with everything you can control: attitude, follow-up, process Fill the second column with everything you can’t control: interest rates, cranky buyers Stay motivated - focus on what you can control