49: SMB Problems: Delighting Customers

Every business should desire to deliver customer satisfaction but creating customer delight is even better. So how do you do it? How do you make the customer experience so good they are compelled to rave about you to everyone in earshot? On this episode of The HaltingWinter Podcast, Seth Winterhalter continues our mini-series titled, "Common Small Business Problems." Today we're looking at the how and why of customer satisfaction and pointing out the benefits of moving from satisfaction to delight. If you need help thinking through strategies to implement today's content in your specific business, use one of the links below to take action right now. Schedule a FREE conversation with Seth to help get insights into how to make your customer experience a raving delight: https://calendly.com/haltingwinter/30-minute-complimentary-introduction-zoom-call Take our FREE Business Assessment to see how you can overcome your current obstacles and increase revenue and profit: https://mybusinessreport.com/assessment?ref=HaltingWinter