5 Keys to Develop Your Essential Leadership Skills with Mike Mack

Leadership Essentials for Every Type of Leader with Mike Mack The pandemic has not been kind to leaders. In a flash, the status quo has been thrown out the window, and constant, ongoing change has been our new default, With employee engagement at an all-time low, needing to lead a workforce of four distinct generations in our workplace or stemming the exodus of the Great Resignation, leadership effectiveness is being challenged time and again. 🛎 In this episode X5 President Mike Mack joins us for a discussion to help business operators and managers enhance their awareness of effective leadership in today's ever-changing workplace environment. ABOUT MIKE Mike Mack is a sought-after Leadership Coach, Consultant, Trainer, and Facilitator. He has been helping business teams maximize their potential since 2006 with the use of tailored consulting and training programs, along with coaching advice. For Mike, it’s about trusted collaboration with his customers.  He is passionate about helping organizations increase their customer satisfaction, improve employee retention and achieve profitable growth. He supports business in the areas of: Customer Service, Sales Growth, Team Building, Leadership Development and Strategic Planning.   He is a two-time Amazon bestselling author:  REMARKABLE SERVICE – How to Keep Your Doors Open and it’s his belief that “Remarkable Customer Service” can lead to enhanced revenue and overall profitability. RELATIONSHIPS FOR KEEPS – How to Build Powerful Relationships in Business and in Life.  Mike is working on his third book, Lunch with Leaders – How True Leaders Made It Happen, scheduled to be published in early 2023.   Mike holds an MBA from Athabasca University and is a Certified Trainer for Everything DiSC®.  Connect with Rick www.x5management.com LI: linkedin.com/in/mikemackalberta ----more---- About Your Host, Marc Haine Need to brainstorm aspects of your business or talk to Marc about about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar. Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher Author, Speaker, Facilitator and Coach, Marc Haine, will help your teams ignite their passions. Working with him, you'll be able to support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistency of customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Dare to be the exception™ Connect with Marc +1 (780) 729-4932  🗓️  https://meetwith.marchaine.com [email protected] http://MarcHaine.com IG: https://www.instagram.com/marcjlhaine FB: https://www.facebook.com/MasterofExperiences TW: https://twitter.com/MarcHaine2 LI: https://www.linkedin.com/in/marchaine/ YT: https://www.MarcHaineLive.com Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.